Customer Retention Manager jobs in New Hampshire

Customer Retention Manager manages all customer retention activities. Takes initiatives in customer satisfaction via process improvement plans and efficient reporting and flow of information. Being a Customer Retention Manager maintains industry relationships and develops budgets and controls costs. Responsible for leading a team of retention members. Additionally, Customer Retention Manager requires a bachelor's degree in area of specialty. Typically reports to a head of a unit/department. The Customer Retention Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Customer Retention Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Manager, Provider Recruitment & Retention
  • Catholic Medical Center
  • Manchester, NH FULL_TIME
  • Manager, Provider Recruitment & Retention - (2302010)


    Who you are:

    As the Manager of Provider Recruitment and Retention for Catholic Medical Center, you are the subject matter expert when it comes to talent acquisition strategies to attract, hire, and also retain Physicians and Advanced Practice Providers. You understand and can articulate the value of hiring the right person to make the biggest impact on our patient’s experience.

    This is a hybrid role (on site 3 days/week). Must also be available some evenings and weekends for recruitment/networking events.

    What you’ll do:

    • Conduct Intake Sessions with Hiring Managers to effectively understand position requirements to hire the best providers for Catholic Medical Center
      • Establish Service Level Agreements (SLAs)
      • Create & implement Sourcing Plan
      • Educate internal constituents about current market and best practices for successful recruitment.
      • Collaborate with provider recruiter and VP of HR on recruitment strategies
    • Attend strategic recruitment and public relations activities to include attending job fairs and professional networking events
    • Works with Executive Leadership to create an excellent Candidate experience:
      • Coordinate and execute candidate site visits and prepare and distribute itineraries for provider candidates with appropriate staff.
      • Coordinate candidate travel and accommodation arrangements including community tours and evening events as appropriate.
      • Communicate with provider candidates throughout the process to ensure candidate has a realistic expectation of timeline and understands the status of their candidacy.
    • Deliver and negotiate offers verbally and in writing within the approved financial parameters.
      • Ensure reference checks are completed prior to any offer being made and that contracts are signed in a timely fashion.
    • Coordinate all pre-employment requirements with Employee Health and with members of Human Resources team
    • Facilitate licensing, credentialing, immigration, relocation, and orientation of all new providers.
    • Oversee onboarding process for all new providers in collaboration with our provider recruiter and relevant departments.
    • Collaborate with provider recruiter and VP of HR on provider retention initiatives to include monitoring provider retention, attending regular meetings/participating in work groups, helping to coordinate and attend new provider welcome breakfasts, appreciation events and provider recognition opportunities.
    • Conduct exit interviews when providers resign and reports findings tactfully to appropriate leadership.
    • Manage, coach, and collaborate with provider recruiter

    What you’ll bring:

    • 3 years in recruitment with provider recruitment strongly preferred
      • 2 years leading teams in a fast paced, high service environment
      • Availability on some evening and weekends for recruitment and networking events
    • Proficiency with applicant tracking systems and social media platforms strongly preferred
    • Bachelor’s degree required
    • Certified Physician/Provider Recruitment Professional (CPRP) strongly preferred

    Who we are:

    Catholic Medical Center (“CMC”) is a nonprofit, regional health system committed to delivering the highest quality and most advanced healthcare to patients across New Hampshire. CMC is the home of the nationally renowned New England Heart & Vascular Institute, rated among the top cardiovascular programs in the country.

    We are driven by our mission to offer health, healing, and hope to every individual who seeks our care, and we live by our values of Respect, Integrity, Compassion, and Commitment.

    CMC is proud to be named to the Forbes list of America’s Best-in-State Employers for two consecutive years. This prestigious award is presented by Forbes and Statista, Inc., and is based on 2.1 million employer recommendations from employees working for companies with more than 500 employees in the United States.

    With our award-winning clinical programs, primary care network and dedication to community, CMC is fostering a healthier New Hampshire, every day.

    Catholic Medical Center is an equal opportunity employer and we embrace diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.


    Primary Location: US-NH-Manchester
    Job: Management
    Schedule: Full-time
    Shift: Day
    Employee Status: Regular
    Job Type: Standard
    Job Level: First-Line Manager
  • 9 Days Ago

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Recruitment and Retention Manager, Human Resources Department
  • Center for Life Management
  • Derry, NH FULL_TIME
  • Fulfill your purpose at CLM: https://www.youtube.com/channel/UC8bCS3JufXrPyr7SgiLrusQ Center for Life Management (CLM) provides the area's most comprehensive array of outpatient mental health services...
  • Just Posted

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Store Manager
  • Garage clothing-Store manager-Mall of Rockingham,...
  • Salem, NH FULL_TIME
  • Seize the opportunity to join a global fashion retailer with two brands at the heart of its success, Garage and Dynamite, selected as one of Montreal's Top Employers 2020 and as one of Canada’s Top em...
  • 22 Days Ago

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Assistant Store Manager
  • Garage Clothing-Assistant Manager-Rockingham Mall,...
  • Salem, NH FULL_TIME
  • Seize the opportunity to join a global fashion retailer with two brands at the heart of its success, Garage and Dynamite, selected as one of Montreal's Top Employers 2020 and as one of Canada’s Top em...
  • 17 Days Ago

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Assistant Store Manager-Garage Clothing-The Rockingham Mall-Salem NH
  • Garage Clothing-Assistant Manager-Rockingham Mall,...
  • Salem, NH FULL_TIME
  • Seize the opportunity to join a global fashion retailer with two brands at the heart of its success, Garage and Dynamite, selected as one of Montreal's Top Employers 2020 and as one of Canada’s Top em...
  • 6 Days Ago

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AE - Merchandising Team Leader (Assistant Manager) - US
  • Merchandising Team Leader (Assistant Manager) - US - American Eagle Outfitters Careers
  • United States, NH FULL_TIME
  • BE PART OF SOMETHING REAL YOUR ROLE As the full-time Merchandising Team Leader, you are the Store Team Leader's "go-to" in developing and implementing the Merchandising strategy for the store. Your pa...
  • 17 Days Ago

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Employee Engagement, Development, and Retention Manager
  • Katalyst Group
  • Chicago, IL
  • Integration, Development & Retention Manager Katalyst Group, in partnership with a local professional services organizat...
  • 3/28/2024 12:00:00 AM

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Customer Retention Manager
  • Arona Home Essentials
  • Omaha, NE
  • Arona Home Essentials has a long legacy as an industry leader, with continued growth regardless of the economy. We are b...
  • 3/28/2024 12:00:00 AM

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Customer Retention Manager
  • Arona Home Essentials
  • Fort Dodge, IA
  • Arona Home Essentials has a long legacy as an industry leader, with continued growth regardless of the economy. We are b...
  • 3/28/2024 12:00:00 AM

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Licenced Customer Service / Retention Manager
  • Breeze Unlimited
  • Phoenix, AZ
  • Licensed Office Administrator with Customer Service Focus (Allstate VIP Team) Location: Phoenix, AZ (In-office position)...
  • 3/27/2024 12:00:00 AM

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Customer Care and Retention Manager
  • Guardian Security Systems, Inc.
  • Tacoma, WA
  • Guardian Security is currently looking for a Customer Care & Retention Manager to join our team! Guardian Security was f...
  • 3/25/2024 12:00:00 AM

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Legal and Professional Client Retention Manager
  • LexisNexis
  • Dayton, OH
  • Telephonic Client Manager Do you enjoy building solid customer relationships resulting in growth? Do you enjoy collabora...
  • 3/24/2024 12:00:00 AM

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Automotive Direct Sales Representative
  • Sherwin-Williams
  • Merrillville, IN
  • The Sales Representative is responsible for developing sales in a specific geographic territory. Duties include prospect...
  • 3/21/2024 12:00:00 AM

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Automotive Direct Sales Representative
  • Sherwin-Williams
  • West Springfield, MA
  • Here, we believe there’s not one path to success, we believe in careers that grow with you. Whoever you are or wherever ...
  • 3/19/2024 12:00:00 AM

New Hampshire is part of the six-state New England region. It is bounded by Quebec, Canada, to the north and northwest; Maine and the Atlantic Ocean to the east; Massachusetts to the south; and Vermont to the west. New Hampshire's major regions are the Great North Woods, the White Mountains, the Lakes Region, the Seacoast, the Merrimack Valley, the Monadnock Region, and the Dartmouth-Lake Sunapee area. New Hampshire has the shortest ocean coastline of any U.S. coastal state, with a length of 18 miles (29 km), sometimes measured as only 13 miles (21 km). New Hampshire was home to the rock forma...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Retention Manager jobs
$88,284 to $119,912

Customer Retention Manager in Pierre, SD
For any business that provides a product or service to customers, the act of finding, targeting and obtaining new customers is always going to be among its top priorities.
January 30, 2020
Customer Retention Manager in Clearwater, FL
Strong project management, new business development and customer retention skills.
February 24, 2020
Customer Retention Manager in Gastonia, NC
A multi channel retail brand who has a number of stores located across the UK is looking for an Online Customer Retention Manager to join the team on a 6 month contract.
December 13, 2019