Customer Retention Manager jobs in Metairie, LA

Customer Retention Manager manages all customer retention activities. Takes initiatives in customer satisfaction via process improvement plans and efficient reporting and flow of information. Being a Customer Retention Manager maintains industry relationships and develops budgets and controls costs. Responsible for leading a team of retention members. Additionally, Customer Retention Manager requires a bachelor's degree in area of specialty. Typically reports to a head of a unit/department. The Customer Retention Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Customer Retention Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Customer Retention Specialist
  • Chabert Insurance- The Ehrhardt Agency
  • Mandeville, LA FULL_TIME
  • Qualifications

    Experience:

    Insurance, 1 year (Preferred)

    Customer Service, 1 year (Preferred)

    License:

    Louisiana Property and Casualty Producer (Required)

    Full Job Description

    Job Description:

    As a customer service representative with Chabert Insurance, you will be the forefront of the customer experience. You will have daily activities that need to be completed concerning reshoping current customers and securing multiple lines of insurance for each household. This position will be based off Customer Retention, but ultimately customer satisfaction. Being able to communicate calmly, respectfully, and intelligently will be a staple for the position.

    Responsibilities:

    Manage accounts/underwriting

    Answer incoming calls

    Log new business

    Maintain Customer retention

    Process policy requests

    Cultivate strong relationships with our customers to maintain a high level of client retention

    Reshop policy renewals

    Prospect and generate new leads through leads and referral sources

    Maintain knowledge of new products

    Job Qualifications:

    High school diploma required, College degree preferred

    Excellent verbal and written communication/interpersonal skills

    Possess a genuine willingness to learn, be intuitive and resourceful

    Confident self-starter who works well independently

    Goal Oriented

    Attention to detail

    Sales Experience preferred

    Benefits:

    Commission Pay

    Paid Time Off

    Hands on training

    Licensing Requirements:

    Current Property & Casualty Insurance License

    Schedule:

    Monday- Friday 9 AM- 5PM

    Job Type: Full-time

    Work Remotely:

    No

    Work Location: One location Mandeville, LA

    Job Type: Full-time

    Pay: $40,000.00 - $60,000.00 per year

    Weekly day range:

    • Monday to Friday

    Work setting:

    • In-person

    Ability to commute/relocate:

    • Mandeville, LA 70471: Reliably commute or planning to relocate before starting work (Preferred)

    Education:

    • High school or equivalent (Preferred)

    Work Location: In person

  • 10 Days Ago

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Customer Retention Specialist
  • Chabert Insurance- The Ehrhardt Agency
  • Metairie, LA FULL_TIME
  • Qualifications Experience: Insurance, 1 year (Preferred) Customer Service, 1 year (Preferred) License: Louisiana Property and Casualty Producer (Required) Full Job Description Job Description: As a cu...
  • 11 Days Ago

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Production print executive URGENT HIRING!
  • Customer service floater
  • Kenner, LA FULL_TIME
  • We're looking for a PRODUCTION PRINT EXECUTIVE in SOUTHERN LA!Be part of one of the most important Technology Solutions brand in the U.S!$90K a year COMMISSIONS!Responsibilities:Selling large format e...
  • 14 Days Ago

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Customer Manager
  • Acosta Group
  • Orleans, LA FULL_TIME
  • **RESPONSIBILITIES** In-Store responsibilities Sells promotional programs for displays at independent natural retailers purchasing from UNFI and/or Kehe Sells incremental quantities for display and TP...
  • 1 Month Ago

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Service and Retention Specialist
  • The Maghen Dodge Agency
  • Metairie, LA FULL_TIME
  • Job DescriptionJoin a team that cares about our customers and you! The Maghen Dodge Agency in Metairie, Louisiana, is looking for an experienced and committed individual to join our team as a Full-Tim...
  • 8 Days Ago

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Service Technician, Compressor Techniques, New Oreleans/Baton Rouge, LA
  • Atlas Copco Compressors LLC -North America Customer Center
  • Orleans, LA FULL_TIME
  • Service Technician, Compressor Techniques, New Oreleans/Baton Rouge, LA Functional area: Service Country: United States City: New Orleans Company name: Atlas Copco Compressors LLC Date of posting: Jan...
  • 1 Month Ago

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0 Customer Retention Manager jobs found in Metairie, LA area

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Senior Location Manager
  • First Student
  • New Orleans, LA
  • Major Responsibilities Ensures the safe and timely transportation of passengers to and from their destinations. Manages ...
  • 4/23/2024 12:00:00 AM

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Pharmacy Instructor
  • Unitech Training Academy
  • New Orleans, LA
  • Title: Pharmacy Technician Program Director Schedule: Day Full-time Salary Position Benefits: 401k Health Insurance Holi...
  • 4/23/2024 12:00:00 AM

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Vice President of Wholesale
  • KREWE
  • New Orleans, LA
  • Job Description Job Description KREWE is an independent high-fashion eyewear company inspired by the creativity and spir...
  • 4/23/2024 12:00:00 AM

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TeleSales Representative - Remote
  • InsuraTec
  • New Orleans, LA
  • Job Description Job Description TeleSales Representative- Remote Job Description: Are you a self-motivated, driven indiv...
  • 4/23/2024 12:00:00 AM

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Human Resources Business Partner
  • Goodwill Industries of SELA
  • New Orleans, LA
  • Job Description Job Description Multi-location HR business partner required (in-state) Retail experience a plus Support ...
  • 4/23/2024 12:00:00 AM

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Marketing Coordinator
  • Rooted Connections
  • New Orleans, LA
  • Job Description Job Description Rooted Connections is all about innovation. We are a leading wireless solutions provider...
  • 4/23/2024 12:00:00 AM

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Copeland's of New Orleans - Restaurant Manager
  • Copeland's of New Orleans
  • New Orleans, LA
  • *Copelands of New Orleans is seeking one-of-a-kind Restaurant Managers* Be a part of the New Orleans Classic that has st...
  • 4/22/2024 12:00:00 AM

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IT Administrator
  • Lakeside Toyota
  • Metairie, LA
  • IT Administrator Our company has an outstanding opportunity for a results-focused, highly driven and experienced IT Admi...
  • 4/21/2024 12:00:00 AM

Metairie (/ˈmɛtəri/ MET-ər-ee; French: Métairie [metɛʁi]) is a census-designated place (CDP) in Jefferson Parish, Louisiana, United States, and is part of the New Orleans metropolitan area. With a population at the 2010 census of 138,481, Metairie is the largest community in Jefferson Parish and the fifth-largest CDP in the United States. It is an unincorporated area that would be Louisiana's fourth-largest city if it were incorporated. The zip codes that serve the community are 70001–70006. Metairie is located in eastern Jefferson Parish and is bordered by New Orleans to the east, Kenner to t...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Retention Manager jobs
$84,287 to $114,483
Metairie, Louisiana area prices
were up 1.2% from a year ago

Customer Retention Manager in Troy, NY
Making security moreaccessible than ever before, and backed by 24/7 customer support, ADT iscommitted to providing superior customer service with a focus on speed andquality of responsiveness, helping customers feel safer and empowered.
December 08, 2019
Customer Retention Manager in Las Vegas, NV
Optimity are looking for a technically minded project manager with relevant experience within a network technology service provider, to join a busy provisioning and projects team based in the heart of Shoreditch.
January 31, 2020
Customer Retention Manager in Pittsburgh, PA
The most common pitfall for businesses around the world is that they think that if they have a great product or service, then customer retention will follow naturally.
January 15, 2020