Customer Insights Manager manages customer/consumer insight development, market research projects, and data analysis. Synthesizes the results of the projects into a deep understanding of customers and the market, and uses that knowledge to support product development, category management, and marketing initiatives. Being a Customer Insights Manager utilizes various methods including focus groups, surveys, competitor and industry research, to produce useful customer insight data and make recommendations to stakeholders. Requires a bachelor's degree. Additionally, Customer Insights Manager typically reports to a director. The Customer Insights Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Customer Insights Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Job Overview
At the core of everything we do, we ensure that GFI’s customers are front-and-center in all our strategic decisions and that we implement our plans with our customers as our most important priority. Our customer insights managers work to provide GFIs sales executive team and sales managers with comprehensive, actionable, and functional reporting using both internal and external data sources. Analytics, data mining, and database familiarity are elements of this position
What You’ll Be Doing...Some of your duties may include:
Things you need to be able to have:
Things that are a plus:
What we think you’ll love about Gourmet Foods International:
What else can we offer?
Gourmet Foods Benefits include Medical Insurance, Dental Insurance, Vision Insurance, Life Insurance, Short Term, Long-Term Disability, and accident insurance. We also offer 401(k) with matching contributions, Profit Sharing, Competitive Salaries, Flexible Paid Time Off (PTO) – up to 30 days per year, Paid Holidays, Free College Tuition, PAID Parental Leave, Professional Development Programs, opportunity to grow within the Company, Employee Discount, Referral Bonus.
GFI is a drug-free employer. You voluntarily consent to a pre-employment drug screen, and a background check will be required for the hiring process. Background checks can include but are not limited to previous employment, education, and criminal records.