Customer Insights Manager jobs in Tennessee

Customer Insights Manager manages customer/consumer insight development, market research projects, and data analysis. Synthesizes the results of the projects into a deep understanding of customers and the market, and uses that knowledge to support product development, category management, and marketing initiatives. Being a Customer Insights Manager utilizes various methods including focus groups, surveys, competitor and industry research, to produce useful customer insight data and make recommendations to stakeholders. Requires a bachelor's degree. Additionally, Customer Insights Manager typically reports to a director. The Customer Insights Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Customer Insights Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Accounting Manager
  • Driven Insights
  • Nashville, TN FULL_TIME
  • Fully Remote, Permanent Work from Home Opportunity

    Job Summary: Looking to build upon your track record as a rising accountant in a rapidly growing segment of the financial services industry? You will work tightly with the Driven Insights finance and accounting teams, where you'll gain very meaningful experience with rapidly growing clients. You will learn our proprietary best practices and use cutting edge technology. You'll be part of a collaborative, fast-paced work environment, where hitting deadlines is a way of life and details matter. The opening is immediate.

    Meet Our Incredibly Talented and Collaborative Team Here: https://www.driveninsights.com/careers/

    The Perks:

    • Medical, Dental, Vision, Life, and Disability Insurance
    • Flexible Spending Account
    • Flextime
    • Generous PTO Policy
    • Permanent Work from Home
    • Amazing culture & team
    • Growth opportunities abound – multiple tracks to choose from
    • Company 401k Contribution
    • Loads of Tech Gear, including 3 monitors, laptop, etc.
    • Annual In-Person Get Together

    Job Responsibilities:

    • Serve as lead accountant for client businesses
    • Manage revenue cycle (order to cash)
    • Oversee expense management process
    • Responsible for monthly financial close, KPI (key performance indicators) measurement & management/board reporting
    • Assist with cash flow projections, budgeting process
    • Lead accounting aspects of monthly client meetings, provide compelling insights for client business owners
    • Train new accountants on our delivery process
    • Oversee compliance with GAAP and relevant regulatory requirements
    • Own sales tax, covenant calculations & sales commissions calculations
    • Manage & leverage accounting technology, such as QuickBooks, Bill.com, Avalara, Divvy and business intelligence/subscription billing tools such as SaaSOptics
    • Meaningfully contribute to or lead strategic projects (eg: due diligence, fundraising requests, financial analysis, software and process improvements that scale with increased transaction volume)
    • Own, evolve internal client accounting processes to promote efficiency, ensure data accuracy

    Additional Responsibilities:

    • Assumes other special activities and responsibilities as required. These include projects such as researching and implementing new technology for internal and customer use, as well as process improvement initiatives.

    Required Skills and Abilities:

    • Experience successfully revamping accounting processes and technology
    • Strong QuickBooks Online experience required. Xero, Intacct & NetSuite are a plus to have.
    • Strong understanding of KPIs with track record of using to make quick, informed decisions
    • Exceptionally strong Google Sheet / Microsoft Excel GAAP-compliant financial modeling skills
    • Firm grasp on sales tax liability management, including usage of management tool like Avalara
    • Sound written and verbal communication skills
    • Proven analytical, problem-solving, critical thinking, decision-making & project management skills
    • Willing to work at a high level of intensity and fast pace to support the needs of rapidly growing businesses
    • Flexible and able to handle multiple projects at one time while maintaining incredible attention to detail
    • Maintain a positive, solutions-focused attitude
    • Ability to use good judgement and keep client and Driven Insights information confidential
    • Deliver consistent excellent customer service to internal/external customers, colleagues and management

    Education and Experience:

    • Experience as lead accountant in rapidly growing firm(s)
    • Bachelor's Degree in Accounting
    • Master’s in Accounting and/or CPA license preferred
    • Minimum 3-5 years of experience as an Accounting Manager
    • 2 years of audit work as an auditor in CPA firm

    Physical Requirements:

    The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    • Office Environment:
      • Prolonged periods sitting at a desk and working on a computer.
      • Must constantly operate a computer and other office productivity machinery, such as a calculator, copy machine, and printer.
      • Must be able to lift laptop and reams of paper
    • Infrequent travel to Driven Insights headquarters in MA for professional development activities, once it is safe to do so.

    NO RECRUITERS: CANDIDATES ONLY, NO RECRUITER OR STAFFING FIRM OUTREACH.

    MUST LIVE IN THE U.S.A.

  • 1 Month Ago

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Accounting Manager
  • Driven Insights
  • Knoxville, TN FULL_TIME
  • Fully Remote, Permanent Work from Home OpportunityJob Summary: Looking to build upon your track record as a rising accountant in a rapidly growing segment of the financial services industry? You will ...
  • 1 Month Ago

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Accounting Manager
  • Driven Insights
  • Chattanooga, TN FULL_TIME
  • Fully Remote, Permanent Work from Home OpportunityJob Summary: Looking to build upon your track record as a rising accountant in a rapidly growing segment of the financial services industry? You will ...
  • 1 Month Ago

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Accounting Manager - Remote
  • Driven Insights
  • Memphis, TN FULL_TIME
  • Fully Remote, Permanent Work from Home OpportunityJob Summary: Looking to build upon your track record as a rising accountant in a rapidly growing segment of the financial services industry? You will ...
  • 16 Days Ago

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Associate Client Manager, Customer Success & Insights
  • NielsenIQ
  • Memphis, TN FULL_TIME
  • Company Description CUSTOMER SUCCESS & INSIGHTS, ASSOCIATE MANAGER Location: Remote-based role and must be physically based within the US Reference ID: REFID566418 About this job As a Customer Success...
  • 21 Days Ago

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Analyst, Customer Insights
  • Tractor Supply Company
  • Brentwood, TN FULL_TIME
  • Overall Job Summary The Analyst, Customer Insights will be responsible for the successful execution of quantitative and qualitative research studies. Responsibilities will include questionnaire design...
  • 11 Days Ago

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Category & Customer Insights Manager
  • The Judge Group
  • Beaverton, OR
  • General SummaryThe Category & Customer Insights Manager is responsible for creating reports and other analytical tools t...
  • 3/28/2024 12:00:00 AM

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Shopper Insights Lead
  • Kimberly-Clark Corporation
  • Chicago, IL
  • Shopper Insights Lead Job Description You're not the person who will settle for just any role. Neither are we. Because w...
  • 3/28/2024 12:00:00 AM

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Product Marketing Manager
  • Yooz
  • Coppell, TX
  • If you’re intrigued by innovation, love the art of delivering excellence to customers, and are inspired by a work hard /...
  • 3/28/2024 12:00:00 AM

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Azure Datawarehouse Architect
  • SRI Tech Solutions Inc.
  • Tampa, FL
  • Quality Assurance manager/ Data Quality Engineer Remote Opportunity Full Time Technical Deep experience in integrating a...
  • 3/28/2024 12:00:00 AM

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(Senior) Marketing Manager, CRM Lifecycle
  • Rakuten Viki
  • San Mateo, CA
  • Rakuten Group, Inc. is the largest e-commerce company in Japan, and third largest e-commerce marketplace company worldwi...
  • 3/28/2024 12:00:00 AM

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Shopper Insights Manager
  • Reckitt Benckiser Group
  • ** Shopper Insights Manager** **Job Advert** **Shopper Insights Manager** **Parsippany, NJ** **Competitive Salary & exce...
  • 3/27/2024 12:00:00 AM

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Senior Business Insights Analyst - JLB
  • Advantage Solutions
  • Minneapolis, MN
  • Summary: Senior Business Insights Analyst The Team: jlb Insights delivers an elevated partnership for both our internal ...
  • 3/26/2024 12:00:00 AM

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Category & Customer Insights Manager
  • Reser's Fine Foods
  • Beaverton, OR
  • Title: Category & Customer Insights Manager Location: Beaverton, OR - onsite General Summary The Category & Customer Ins...
  • 3/25/2024 12:00:00 AM

Tennessee borders eight other states: Kentucky and Virginia to the north; North Carolina to the east; Georgia, Alabama, and Mississippi on the south; Arkansas and Missouri on the Mississippi River to the west. Tennessee is tied with Missouri as the state bordering the most other states. The state is trisected by the Tennessee River. The highest point in the state is Clingmans Dome at 6,643 feet (2,025 m). Clingmans Dome, which lies on Tennessee's eastern border, is the highest point on the Appalachian Trail, and is the third highest peak in the United States east of the Mississippi River. The ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Insights Manager jobs
$117,881 to $155,997

Customer Insights Manager in Biloxi, MS
Graduate jobs are available in the area of market research and this is an ideal starting point for the Customer Insight Manager.
January 25, 2020
Customer Insights Manager in Knoxville, TN
If you're passionate about putting the customer at the heart of decision making, then this is the role for you! This role will see you leading a talented insights team focused on turning customer data into insights that shape marketing, product, and overall customer experience.
November 28, 2019
Customer Insights Manager in Allentown, PA
These predictions can then reveal which customers are likely to spend the most over the weekend, and which are likely to make minimal purchases.
December 29, 2019