Customer Insights Manager jobs in Ohio
Customer Insights Manager manages customer/consumer insight development, market research projects, and data analysis. Synthesizes the results of the projects into a deep understanding of customers and the market, and uses that knowledge to support product development, category management, and marketing initiatives. Being a Customer Insights Manager utilizes various methods including focus groups, surveys, competitor and industry research, to produce useful customer insight data and make recommendations to stakeholders. Requires a bachelor's degree. Additionally, Customer Insights Manager typically reports to a director. The Customer Insights Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Customer Insights Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Recently Added Customer Insights Manager jobs
Manager, Strategic Insights
- Batterii
-
Cincinnati, OH
FULL_TIME
-
Due to our exciting rapid growth, we are looking to hire a high-performing
Manager, Strategic Insights to help us meet our ambitious customer acquisition
and revenue growth objectives globally.As a Manager on Vurvey’s Client Success team, you will be responsible for managing a
portfolio across a range of brand accounts. You will partner closely with clients to
understand their business goals and help them to utilize the Vurvey platform to inform
their brand strategy and to accomplish those goals. You will work hand in hand with the
broader Enterprise Client team to ensure we are delivering long-term value to our
clients.Duties and Responsibilities:- Oversee day-to-day client relationships with a roster of top brands.
- Become an expert in the client’s business and industry.
- Promote ‘consumer-obsessed’ mindsets, and the democratization of consumer centricity in major corporations.
- Strategic partner to a portfolio of several Fortune 100 companies, with a special focus on FMCG and/or retail.
- Provide strategic recommendations to support clients business needs.
- Field unique and; custom brand/research projects to answer clients’ critical business questions.
- Compile and analyze data and create PPT charts/presentations to summarize key findings and learnings from clients’ projects.
- Deliver client training on platform functionality.
- Execute work in a timely, efficient manner.
- Build and maintain strong, long-lasting customer relationships, with a special focus on client renewal.
- Work effectively with the worldwide Vurvey teams to support our global growth.
- A team player, who can live and breathe Vurvey values – we take care of one another, have grit, and are passionately curious while having fun along the way!
Required Skills- Bachelor’s Degree or equivalent.
- 3-5 years’ experience working market research and client management – preference for agency work with major CPGs.
- Fundamental understanding of brand strategy and consumer insights.
- Exceptional analytical skills, paired with an ability to distill critical insights from data and explain findings to clients in a simple, actionable manner.
- Exceptional organizational skills and strong attention to detail is a must.
- Strong verbal communication skills and experience with client presentations and meetings.
- An entrepreneurial mindset and/or attitude.
- Ability to work independently as well as part of a team.
- Demonstrable experience in developing client-focused, differentiated and achievable solutions
What will you receive in return?
Salary: $80kLocation: Remote - Possible
Along with a competitive salary and benefits package, you will also have the following
as part of your day to day role:
Support and Encouragement – We are passionate about our staff and want to ensure
they have all the tools and resources they need. This includes having an open and
transparent culture where employees are encouraged to use their initiative alongside
the expertise of the rest of the business. Bespoke L and D programs allow you to carve out
your own career path to reach your full potential.
Work-life Balance – We take the health and wellbeing of our staff seriously. With this
comes the ability to request flexible and remote working, policies such as enhanced
maternity and parental leave, annual leave, and a dedicated HR department for
guidance on matters that are important to you. We also hold regular team outings
throughout the year with employees from across our global offices getting together
Vurvey is a rapidly growing SaaS company in the exploding market of customer
experience and video market research and qualitative research insights. Founded in
Cincinnati, OH, in 2010, the company has established a global team across North
America, Europe, South America, and Asia-Pacific. Vurvey is the market-leading
provider of video feedback capture and analytics, recently winning Supplier of the Year
at Unilever. The company’s video technology helps brands to see the people behind the
data, driving customer-centric decisions through engaging video research, while
allowing consumers to reach out directly to brands in the moment and via their preferred
medium: video. Over 100 companies including Adidas, P&G, Unilever, J&J, Clorox,
Kroger, Pepsi, and Delta Airlines use Vurvey to capture real-time, qualitative feedback
from their consumers. - 16 Days Ago
Strategy and Insights Manager
- Mid-Ohio Food Collective
-
Grove, OH
FULL_TIME
- JOB SUMMARY: The Mid-Ohio Food Collective is looking for a Strategy and Insights Manager to help develop and implement strategies to address the needs of our customers. This role combines strategic th...
- 17 Days Ago
Manager Consumer & Marketplace Insights
- Nestle USA
-
Solon, OH
FULL_TIME
- Job DetailsFoods people love. Brands people trust. And a career that nourishes your future like no other.If you're driven by the passion to do something meaningful that changes lives, Nestl is the pla...
- 1 Day Ago
MANAGER ANALYTICS & INSIGHTS
- WIS International
-
West Chester, OH
FULL_TIME
- Job PostingOverviewLead and coach diverse levels of staff across multiple customers. Strong leadership skills are necessary to: Direct the activities of individual team members to accomplish goals; De...
- 4 Days Ago
Senior Manager, Insights and Analytics
- StriveTogether Inc
-
Cincinnati, OH
FULL_TIME
- Senior Manager, Insights and AnalyticsAbout StriveTogetherStriveTogether is a national movement with a clear purpose: helping every child succeed in school and in life from cradle to career, regardles...
- 25 Days Ago
Replenishment Insights Manager
- Harvest Group
-
Cincinnati, OH
FULL_TIME
- Replenishment Insights Manager – KrogerNamed one of Entrepreneur Magazine’s Top Company Cultures, Forbes Small Giants and Inc 5000's Best Places to Work, Harvest Group is the trusted omni-channel part...
- 1 Month Ago
Customer Insights Manager jobs at Popular Companies
Customer Insights Manager
- Aptitude Medical Systems
-
Santa Barbara, CA
- Job Description Job title: Customer Insights Manager Job statement: This role reports to the COO. This role will assist ...
- 4/26/2024 12:00:00 AM
Shopper Insights Manager
- Reckitt Benckiser Group
-
- ** Shopper Insights Manager** **Job Advert** **Shopper Insights Manager** **Parsippany, NJ** **Competitive Salary & exce...
- 4/26/2024 12:00:00 AM
Category + Shopper Insights Manager
- Method Home
-
San Francisco, CA
- ** Category + Shopper Insights Manager** **Job Category****:** Manager **Requisition Number****:** CATEG01526 Showing 1 ...
- 4/26/2024 12:00:00 AM
B2B Bulk Cannabis Sales Representative
- SISU Extracts
-
- SISU Extracts has been purpose-built to produce only the most reliable, consistent distillate in California and offers a...
- 4/26/2024 12:00:00 AM
Senior Manager, PM - Digital Analytics
- Genpact
-
Danbury, CT
- Job description : We are looking for Senior Manager with experience in Digital analytics in pharma / life science, which...
- 4/26/2024 12:00:00 AM
Senior Sales & Marketing Analyst -Food Products
- 77 Consultants
-
Pleasant Prairie, WI
- Job Description Job Description The Senior Sales and Marketing Analyst is responsible for providing timely, accurate, an...
- 4/24/2024 12:00:00 AM
Shopper Insights Manager
- Ferrara
-
Chicago, IL
- Job Location: Chicago Want to make an impact? As Shopper Insights Manager, you will be the voice of the shopper and dive...
- 4/23/2024 12:00:00 AM
Customer Insights Manager
- Aptitude Medical Systems
-
Santa Barbara, CA
- Job Description Job title: Customer Insights Manager Job statement: This role reports to the COO. This role will assist ...
- 4/22/2024 12:00:00 AM
About Ohio
Ohio /oʊˈhaɪoʊ/ (listen) is a Midwestern state in the Great Lakes region of the United States. Of the fifty states, it is the 34th largest by area, the seventh most populous, and the tenth most densely populated. The state's capital and largest city is Columbus.
The state takes its name from the Ohio River, whose name in turn originated from the Seneca word ohiːyo', meaning "good river", "great river" or "large creek". Partitioned from the Northwest Territory, Ohio was the 17th state admitted to the Union on March 1, 1803, and the first under the Northwest Ordinance. Ohio is historically know...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Insights Manager jobs
$125,870 to $166,572
Most Popular Cities in Ohio for Customer Insights Manager Jobs
What does a Customer Insights Manager do?
Customer Insights Manager in Biloxi, MS
Graduate jobs are available in the area of market research and this is an ideal starting point for the Customer Insight Manager.
January 25, 2020
Customer Insights Manager in Knoxville, TN
If you're passionate about putting the customer at the heart of decision making, then this is the role for you! This role will see you leading a talented insights team focused on turning customer data into insights that shape marketing, product, and overall customer experience.
November 28, 2019
Customer Insights Manager in Allentown, PA
These predictions can then reveal which customers are likely to spend the most over the weekend, and which are likely to make minimal purchases.
December 29, 2019