Customer Insights Manager jobs in Iowa

Customer Insights Manager manages customer/consumer insight development, market research projects, and data analysis. Synthesizes the results of the projects into a deep understanding of customers and the market, and uses that knowledge to support product development, category management, and marketing initiatives. Being a Customer Insights Manager utilizes various methods including focus groups, surveys, competitor and industry research, to produce useful customer insight data and make recommendations to stakeholders. Requires a bachelor's degree. Additionally, Customer Insights Manager typically reports to a director. The Customer Insights Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Customer Insights Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Customer service
  • American Customer Care
  • Dubuque, IA FULL_TIME
  • Job Description :

    Answer incoming calls from customers to take orders, answer inquiries and questions, handle complaints, troubleshoot problems and provide information to other agents.

    As an inbound customer service representative, you will be reporting directly to your assigned Team Lead for the program.

    Duties :

    • Handle customer inquiries both telephonically and by email
    • Manage and resolve customer complaints
    • Provide customers with product and service information
    • Enter new customer information into system & update existing customer information
    • Process orders, forms and applications
    • Identify and escalate priority issues
    • Handle supervisor calls
    • Assist the team leader in the day to day activities of the team
    • Mentor new hires and help them acclimate to the call floor
    • Step into the team leader role when the team leader is not available
    • Last updated : 2024-03-09

  • 1 Month Ago

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Customer service representative
  • American Customer Care
  • Dubuque, IA FULL_TIME
  • Job Description You will answer incoming calls from customers who want to place orders, respond to inquiries, manage complaints, troubleshoot significant customer service problems, and provide general...
  • 25 Days Ago

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Customer Relations Support Photo (VASR)
  • Customer Engineering Services (CES) -cesservice
  • Des Moines, IA FULL_TIME
  • Join Our Team Today! For a limited time we are offering a $1000 sign on bonus Looking to kickstart a career in technical services? Do you value independence in planning out your workday? Hoping to fin...
  • 9 Days Ago

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Technical Service Representative (TSR)
  • Customer Engineering Services (CES) -cesservice
  • Des Moines, IA FULL_TIME
  • Join Our Team Today! CES is looking for the right person to join our team; someone who has excellent communication skills, a keen sense of urgency, and loves to connect with individuals and share the ...
  • 10 Days Ago

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Aerie - Merchandising Team Leader (Assistant Manager) - US
  • Merchandising Team Leader (Assistant Manager) - US - American Eagle Outfitters Careers
  • United States, IA FULL_TIME
  • BE PART OF SOMETHING REAL YOUR ROLE As the full-time Merchandising Team Leader, you are the Store Team Leader's "go-to" in developing and implementing the Merchandising strategy for the store. Your pa...
  • 1 Month Ago

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Director, Finance and Business Insights - Hybrid or On-site Opportunity
  • GuideOne Insurance Career Center
  • IA, IA FULL_TIME
  • As the Director of Finance and Business Insights, you will be GuideOne’s primary point of contact between GuideOne’s Senior Leadership Team (SLT) and The Mutual Group (TMG) on all day-to-day finance, ...
  • 16 Days Ago

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Category Shopper Insights , Target
  • Kenvue
  • Minneapolis, MN
  • Kenvue is recruiting for a Category Shopper Insights Manager, Target based in Minneapolis, Minnesota, supporting Target....
  • 4/23/2024 12:00:00 AM

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Major Accounts Inside Sales Representative
  • ADP
  • Pittsburgh, PA
  • ADP is hiring Inside Sales Representatives. We're looking for someone with a demonstrated sales aptitude and excellent c...
  • 4/23/2024 12:00:00 AM

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Marketing Audience Lead
  • WinCorp Solutions
  • Senior Marketing Specialist WinCorp Solutions is seeking a Marketing Audience Lead to serve as a consultant for our clie...
  • 4/23/2024 12:00:00 AM

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Customer Insights Manager
  • Aptitude Medical Systems
  • Santa Barbara, CA
  • Job Description Job title: Customer Insights Manager Job statement: This role reports to the COO. This role will assist ...
  • 4/22/2024 12:00:00 AM

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Customer Insights Manager
  • Aptitude Medical Systems
  • Santa Barbara, CA
  • Job Description Job title: Customer Insights Manager Job statement: This role reports to the COO. This role will assist ...
  • 4/21/2024 12:00:00 AM

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Shopper Insights Manager
  • Reckitt Benckiser Group
  • ** Shopper Insights Manager** **Job Advert** **Shopper Insights Manager** **Parsippany, NJ** **Competitive Salary & exce...
  • 4/21/2024 12:00:00 AM

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Category + Shopper Insights Manager
  • Method Home
  • San Francisco, CA
  • ** Category + Shopper Insights Manager** **Job Category****:** Manager **Requisition Number****:** CATEG01526 Showing 1 ...
  • 4/21/2024 12:00:00 AM

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Director, Strategic Marketing and Business Development
  • Abbott Laboratories
  • Pleasanton, CA
  • Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-chan...
  • 1/11/2024 12:00:00 AM

Iowa (/ˈaɪəwə/ (listen)) is a state in the Midwestern United States, bordered by the Mississippi River to the east and the Missouri River and Big Sioux River to the west. It is bordered by six states; Wisconsin to the northeast, Illinois to the east, Missouri to the south, Nebraska to the west, South Dakota to the northwest and Minnesota to the north. In colonial times, Iowa was a part of French Louisiana and Spanish Louisiana; its state flag is patterned after the flag of France. After the Louisiana Purchase, people laid the foundation for an agriculture-based economy in the heart of the Corn...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Insights Manager jobs
$123,168 to $162,995

Customer Insights Manager in Biloxi, MS
Graduate jobs are available in the area of market research and this is an ideal starting point for the Customer Insight Manager.
January 25, 2020
Customer Insights Manager in Knoxville, TN
If you're passionate about putting the customer at the heart of decision making, then this is the role for you! This role will see you leading a talented insights team focused on turning customer data into insights that shape marketing, product, and overall customer experience.
November 28, 2019
Customer Insights Manager in Allentown, PA
These predictions can then reveal which customers are likely to spend the most over the weekend, and which are likely to make minimal purchases.
December 29, 2019