Customer Insights Manager manages customer/consumer insight development, market research projects, and data analysis. Synthesizes the results of the projects into a deep understanding of customers and the market, and uses that knowledge to support product development, category management, and marketing initiatives. Being a Customer Insights Manager utilizes various methods including focus groups, surveys, competitor and industry research, to produce useful customer insight data and make recommendations to stakeholders. Requires a bachelor's degree. Additionally, Customer Insights Manager typically reports to a director. The Customer Insights Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Customer Insights Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Bobcat of Michiana is currently seeking a Customer Service Manager at our Elkhart, IN facility. This role will be responsible for the day-to-day functions of the Service & Rental departments.
This is a Monday through Friday schedule with no evenings or weekends.
Bobcat of Michiana / Hull Lift Truck, Inc. offers an attractive compensation program as well as a comprehensive benefits package including medical, dental, vision, life, 401(k), paid holidays, paid time off, and continuous improvement opportunities.
Primary Responsibilities :
No customer should have to call to find out the status of their repair or estimate.
Qualifications :
Since 1962, Bobcat of Michiana / Hull Lift Truck has provided the highest quality equipment and support services available in the industry.
Today, Bobcat of Michiana continues to work as hard as ever to maintain its reputation as an industry leader by focusing on the simple philosophy Ed Hull founded the business on, offer the highest quality equipment at a fair price with sincere commitment to customer satisfaction.
Last updated : 2024-03-01
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