Customer Insights Analyst jobs in Massachusetts
Customer Insights Analyst analyzes customer and consumer data and research to identify trends, key indicators, patterns, and insights. Assists in developing and conducting focus groups, surveys, competitor intelligence studies, and industry research to support product development, category/brand management and marketing or sales initiatives. Being a Customer Insights Analyst uses market research and statistical methodologies and tools to perform analysis. Performs data collection, input, and aggregation processes to develop and maintain research databases. Additionally, Customer Insights Analyst requires a bachelor's degree. Typically reports to a supervisor. The Customer Insights Analyst occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Customer Insights Analyst typically requires 2 -4 years of related experience. (Copyright 2024 Salary.com)
Recently Added Customer Insights Analyst jobs
Market Insights Analyst
- Fidelity Technology Group, LLC
-
, MA
FULL_TIME
- Job Description: The Role Do you like to be a part of shaping, leading and driving change? Are you a strategic problem solver with an eye for detail? Are you looking for an opportunity to engage with both business and technology partners across Fidelity as well as industry peers and thought partners? The Strategic Insights Team is currently looking for a Market Insight Analyst to join the team to support our market research efforts. The Market Insight Analyst will be responsible for using their skills to conduct comprehensive secondary research, provide actionable insights, inform business partner roadmaps and influence priorities. The successful candidate should have outstanding analytical, communication, conceptual thinking, project management and problem-solving skills. The Expertise & Skills You Bring Bachelor's degree required; Master’s degree preferred. 7 years of market research, strategy and planning, consulting, and/ or relevant project and program management experience. Intellectual curiosity with a strong desire to understand key trends across technology, both within and outside of Fidelity, and apply findings locally. Strong ability and consistent track record of leading, influencing, building consensus, and motivating leaders and colleagues across Fidelity without formal authority. Energized by working collaboratively with good interpersonal, relationship management, and research skills. Ability to balance multiple efforts independently and comfortable with complexity and ambiguity. A continuous improvement mentality, looking for opportunities to innovate and inspire an agile way of working. Excellent communication and presentation skills. Lead the development and management of market research and consulting engagements related to strategy development, evaluation of new digital capabilities, and business transformation. Collaborate with cross-functional teams to synthesize user needs, industry trends and behavioral data, and translate them into actionable insights and recommendations. Serve as a domain expert responsible for maintaining a deep understanding of the technology and industry landscape, especially as it relates to what’s on the horizon. Provide thought leadership to the team and firm in terms of using new technologies to improve business outcomes and delight our associates. Socialize research findings and insights across the organization highlighting topics or key focus areas that will be important to Fidelity, its businesses, customers, and associates. Build our presence in the broader community of practice to provide an outside-in perspective and develop key peer and partner relationships. Mentor and guide members of the domain on market research and consulting best practices. Continuously learn and stay up to date on industry trends and technology innovations. The Team The Digital Workplace (DW) organization is focused on developing new and innovative ways to increase the digital capabilities across Fidelity. The organization partners across the firm to ensure associates have an integrated and engaging digital experience and adopt new technologies that are designed to create efficiency in the way we all work. DW is dedicated to understanding the associate experience, driving innovative digital experiences, and ensuring everyone has the right digital tools, training, and support to do their best work. DW’s Strategic Insights Team is focused on providing actionable insights to improve and optimize the digital associate experience. The team is structured to bring the voice of the associate, market research, and behavioral data together to form perspectives and prioritize opportunities. Certifications: Category: Business Analysis At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer. Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation please contact the following: For roles based in the US: Contact the HR Leave of Absence/Accommodation Team by sending an email to accommodations@fmr.com, or by calling 800-835-5099, prompt 2, option 2 For roles based in Ireland: Contact AccommodationsIreland@fmr.com For roles based in Germany: Contact Accommodationsgermany@fmr.com Fidelity Privacy Policy
- 2 Months Ago
Director, Customer & Market Insights
- Rhythm Pharmaceuticals
-
Boston, MA
FULL_TIME
- Company OverviewRhythm is a global, commercial-stage biopharmaceutical company committed to transforming the care of people living with rare melanocortin-4 receptor (MC4R) pathway diseases. Working at...
- 6 Days Ago
Data Analyst, Water Industry Insights
- Bluefield Research
-
Boston, MA
FULL_TIME
- Summary: As a Data Analyst at Bluefield, you will be at the forefront of our mission to shape and deliver data-driven solutions to our multinational clients. In this role, you will collaborate closely...
- 1 Month Ago
Program Manager, Customer Insights and Reporting
- Amazon
-
MA, MA
FULL_TIME
- BASIC QUALIFICATIONS- 3 years of program or project management experience- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience using data and metrics to determine and ...
- 8 Days Ago
Customer Experience Specialist R30090
- Customer Service - Baystate Health
-
Westfield, MA
FULL_TIME
- Req#: R30090 Category(s): Administrative Support, Customer Service Full Time / Part Time: Part-Time Shift: First Summary: LOCATION: Onsite – Baystate Noble, Westfield MA Schedule: Part Time, 32hrs per...
- 2 Days Ago
Backend Software Engineer
- VALIS Insights
-
, MA
FULL_TIME
- Who We AreMetal production accounts for 10% of all human generated greenhouse gases. One of the most effective paths to reducing those emissions is by maximizing our recovery of metals through recycli...
- 4 Days Ago
Customer Insights Analyst jobs at Popular Companies
Ecommerce Insights Analyst
- Accenture
-
Broomfield, CO
- Accenture is a leading global professional services company that helps the world's leading businesses, governments and o...
- 4/19/2024 12:00:00 AM
Sr. Insights Analysts
- Papa Johns
-
Atlanta, GA
- Job Summary The candidate will be responsible for analyzing visitor behavior patterns, trends and predict impact of chan...
- 4/18/2024 12:00:00 AM
Senior Data Insights Analyst, Sales
- THE SHADE STORE
-
Port Chester, NY
- Job Details Job Location Port Chester NY - Port Chester, NY Description ABOUT THE SHADE STORE At The Shade Store, we hav...
- 4/18/2024 12:00:00 AM
Ecommerce Insights Analyst
- Accenture
-
Los Angeles, CA
- Accenture is a leading global professional services company that helps the worlds leading businesses, governments and ot...
- 4/18/2024 12:00:00 AM
Ecommerce Insights Analyst
- Accenture
-
Nashville, TN
- Accenture is a leading global professional services company that helps the worlds leading businesses, governments and ot...
- 4/18/2024 12:00:00 AM
Ecommerce Insights Analyst
- Accenture
-
Miami, FL
- Accenture is a leading global professional services company that helps the worlds leading businesses, governments and ot...
- 4/18/2024 12:00:00 AM
Ecommerce Insights Analyst
- Accenture
-
San Diego, CA
- Accenture is a leading global professional services company that helps the worlds leading businesses, governments and ot...
- 4/18/2024 12:00:00 AM
Sr. Insights Analysts
- Papa Johns
-
Atlanta, GA
- Job Summary The candidate will be responsible for analyzing visitor behavior patterns, trends and predict impact of chan...
- 4/16/2024 12:00:00 AM
About Massachusetts
Massachusetts is the 7th-smallest state in the United States. It is located in the New England region of the northeastern United States and has an area of 10,555 square miles (27,340 km2), 25.7% of which is water. Several large bays distinctly shape its coast. Boston is the largest city, at the inmost point of Massachusetts Bay, and the mouth of the Charles River.
Despite its small size, Massachusetts features numerous topographically distinctive regions. The large coastal plain of the Atlantic Ocean in the eastern section of the state contains Greater Boston, along with most of the state's po...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Insights Analyst jobs
$82,863 to $112,907
Most Popular Cities in Massachusetts for Customer Insights Analyst Jobs
What does a Customer Insights Analyst do?
Customer Insights Analyst in Harlingen, TX
Customer and Channel Data and Insights Analyst Apply IT and Telecommunication, South Africa Gauteng R.
January 07, 2020
Customer Insights Analyst in San Antonio, TX
With over 10 years experience working solely in the Data & Analytics sector our consultants are able to offer detailed insights into the industry.
December 08, 2019
They’re not only looking at what kind of product customers might want or need but how will it look and feel to them? If a product doesn’t have what you need or doesn’t function as appealingly as others, what good is it? Key elements such as aesthetics, usability, and ‘feel’ are integral to the user experience.
December 20, 2019
Customer Insights Analyst in Las Cruces, NM
You will work closely with the Big Data Team and Group to deliver predictive models and develop pro-active and reactive care strategies to eliminate & deflect calls to the most appropriate & efficient channel, and deliver better customer experiences.
December 30, 2019
Find out additional context about customer reviews and expert research (Magic Quadrant for Data Quality Tools) to supplement your analysis.
February 06, 2020