Customer Insights Analyst jobs in Fitchburg, MA

Customer Insights Analyst analyzes customer and consumer data and research to identify trends, key indicators, patterns, and insights. Assists in developing and conducting focus groups, surveys, competitor intelligence studies, and industry research to support product development, category/brand management and marketing or sales initiatives. Being a Customer Insights Analyst uses market research and statistical methodologies and tools to perform analysis. Performs data collection, input, and aggregation processes to develop and maintain research databases. Additionally, Customer Insights Analyst requires a bachelor's degree. Typically reports to a supervisor. The Customer Insights Analyst occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Customer Insights Analyst typically requires 2 -4 years of related experience. (Copyright 2024 Salary.com)

Recently Added Customer Insights Analyst jobs

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Customer Relations Support Photo (VASR)
  • Customer Engineering Services (CES) -cesservice
  • Hudson, MA FULL_TIME
  • Join Our Team Today!

    For a limited time, we are offering $1000 sign-on bonuses!

    • Looking to kickstart a career in technical services?

    • Do you value independence in planning out your workday?

    • Hoping to find a company that values maintaining a work/life balance?

    • Like the idea of a Monday-Friday daytime job?

    CES is looking for the right person to join our team; someone who has excellent communication skills, a keen sense of urgency, and loves to connect with individuals and share the CES story of why this is a great place to work!

    What You’ll Do…

    You will join a team of highly motivated individuals, who will train you on the tools and techniques we use and help pave the way to learn something new, probably everyday!

    The position is an entry-level, field service position that is critical to our business. You will provide support on multiple projects with a focus on merchandising, marketing promotions, equipment exchange, customer training, product and site aesthetics, and project-related services.

    You will have the opportunity to join a team of service representatives who provide best-in-class levels of customer service. You’ll be an important part of what works which includes:

    • Traveling to multiple customer locations on a daily basis

    • Interacting with customer’s employees, their management personnel, and their customers daily

    • Scheduling customer visits ensuring that projects and visit goals are completed timely

    • Assist customer with product promotions and support

    • Providing customer training as required

    • Performing basic equipment troubleshooting and software installation, removal, product and site aesthetics/cleaning, and project-related activities

    • Evaluating equipment condition

    • Utilizing a phone application ticketing system to record daily activities


    • Meeting established deadlines and reporting requirements associated with time reporting, expense reporting, credit card payments, and other areas as required


    About CES

    Customer Engineering Services, LLC (CES) is a provider of Technical Services. We provide product installation, preventative maintenance, on-site repairs, customer support, and helpdesk services for clients with inventory throughout the U.S.

    Customer Engineering Services is an Equal Opportunity Employer. CES does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.

    Work Authorization

    Employer work visa sponsorship and support are not provided for this role. Applicants must be currently authorized to work in the United States at hire and must maintain authorization to work in the United States throughout their employment with our company.


    Requirements

    The successful candidate will have the following qualifications:

    • Prior experience in retail, merchandising, field service, or customer service preferred
    • The ability to relate to customers in a professional and courteous manner
    • Good written, verbal, and listening skills
    • Good time-management skills
    • Ability to perform timely and accurate reporting
    • Ability to travel extensively (occasional overnight stays)
    • Possess basic computer, mobile device, and web-based applications skills
    • Understanding of iPhone and Google Workspace Suite (a plus)
    • Some technical aptitude
    • The ability to maintain excellent attendance and adherence to assigned work schedules
    • The ability to lift up to 50lbs

    Requirements:
    • High School Diploma or GED (formal training/technical school courses a plus)
    • Prior field maintenance experience (a plus)
    • Basic Computer and Mathematical Skills
    • Ability to adapt to ever-changing environments and work assignments
    • Satisfactory driving record. Motor Vehicle report will be reviewed


    Benefits


    Bene    fits and Perks:

    • Company-paid vehicle provided

    • Comprehensive insurance offerings including Health, Dental, and Vision; Employee Assistance Program; 401(k) matching program

    • Company Provided Cell Phone

    • Company Credit Card

    • Paid ST/LT disability

    • Paid Life Insurance Policy

    • Paid Time Off

    • Early Payday Options
  • 14 Days Ago
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Customer Success Analyst
  • Measured
  • Buenos Aires, AR FULL_TIME
  • Who We AreMeasured is the pioneer and leader of incrementality-based measurement and optimization for consumer brands. Leading brands use our elegant, all-in-one platform to manage, test, plan, and op...
  • 1 Day Ago
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Data Analyst, Customer Data Platform
  • Judge Group, Inc.
  • Westborough, MA FULL_TIME
  • Job DetailsLocation: Westborough (CDP), MA Salary: Depends on Experience Description: One of our clients in the Utilities/Energy industry is looking to hire a Data Analyst.This would be a long term co...
  • 14 Days Ago
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Sales Analyst
  • Robert Half
  • Westborough, MA PER_DIEM
  • SALES OPERATIONS ANALYSTCOMPANY BACKGROUND Rapidly growing software company supporting a $6 billion-dollar market.Company is growing at a rapid pace and has many unique aspects:• Over $100M revenue co...
  • 16 Days Ago
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Financial Analyst
  • EG America LLC
  • Westborough, MA FULL_TIME
  • Position Summary: The Retail Store Financial Analyst will assume ownership of various the FP&A function of various departments from a reporting and business partnership perspective. The Retail Store F...
  • 19 Days Ago
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Security Analyst
  • AAFCPAS INC
  • Westborough, MA FULL_TIME
  • AAFCPAs is an innovative and forward-thinking firm. We have enjoyed primarily organic growth and continue our laser focus on sustained growth as an independent regional firm. We are considered an attr...
  • 19 Days Ago
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0 Customer Insights Analyst jobs found in Fitchburg, MA area

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Senior Manager, Systems Engineering - Combination Product Development
  • Amgen
  • Cambridge, MA
  • **HOW MIGHT YOU DEFY IMAGINATION?** If you feel like youre part of something bigger, its because you are. At Amgen, our ...
  • 4/25/2024 12:00:00 AM
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Senior Manager Digital Experience ( B2B ) eCommerce
  • Staples
  • Framingham, MA
  • Staples is business to business. You’re what binds us together. Our eCommerce team strives to showcase Staples’ value pr...
  • 4/24/2024 12:00:00 AM
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Ecommerce Specialist (Marketplace and DTC)
  • Frog Sac
  • Waltham, MA
  • Company Overview Frog Sac is a fashion headband and accessories e-commerce brand for kids that has been selling online s...
  • 4/24/2024 12:00:00 AM
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Marketing Specialist
  • Radiant
  • Acton, MA
  • Radiant Digital is seeking a creative and detail-oriented individual to join our team as a Marketing Specialist.Please d...
  • 4/24/2024 12:00:00 AM
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Senior Product Marketing Manager, Security
  • Acronis
  • Burlington, MA
  • Acronis is a world leader in cyber protectionempowering people with cutting-edge technology that enables them to monitor...
  • 4/24/2024 12:00:00 AM
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Marketing and Proposal Coordinator
  • Geocomp, Inc.
  • Acton, MA
  • Job Description Job Description Join our dynamic team at Geocomp. We're passionate about innovation, excellence, and mak...
  • 4/23/2024 12:00:00 AM
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Manager, Cyber Technical Product Owner (Host and Endpoint Security)
  • Capital One
  • Cambridge, MA
  • Center 3 (19075), United States of America, McLean, Virginia Manager, Cyber Technical Product Owner (Host and Endpoint S...
  • 4/23/2024 12:00:00 AM
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Manager, Cyber Product Owner (Cyber Intelligence)
  • Capital One
  • Cambridge, MA
  • Center 3 (19075), United States of America, McLean, Virginia Manager, Cyber Product Owner (Cyber Intelligence) Capital O...
  • 4/23/2024 12:00:00 AM
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About Fitchburg, Massachusetts

Fitchburg is the third largest city in Worcester County, Massachusetts, United States. The population was 40,318 at the 2010 census. Fitchburg is home to Fitchburg State University as well as 17 public and private elementary and high schools. Fitchburg is located at 42°34′43″N 71°48′12″W / 42.57861°N 71.80333°W / 42.57861; -71.80333 (42.578689, −71.803383). According to the United States Census Bureau, the city has a total area of 28.1 square miles (73 km2), of which 27.8 square miles (72 km2) is land and 0.3 square miles (0.78 km2), or 1.07%, is water. The city is drained by the Nashua Riv...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Insights Analyst jobs
$81,187 to $110,624
Fitchburg, Massachusetts area prices
were up 1.6% from a year ago
View detail

What does a Customer Insights Analyst do?

Customer Insights Analyst in Monroe, LA
Collate and analyse data, interpret findings and provide insights into internal and.
December 06, 2019
Customer Insights Analyst in Muskegon, MI
Customers are at the heart of everything we do at Bupa Global and Customer insight is the core driver of all of the decisions we make, from target segments, priority markets, channel selection, proposition development and retention strategy.
December 04, 2019
Customer Insights Analyst in Worcester, MA
The Customer Insights Analyst, located in San Francisco and reporting directly to the Head of Customer Insights, will be responsible for uncovering the “why” behind the “what” we see in our customer data.
January 21, 2020