Customer Information Center Supervisor jobs in Visalia, CA

Customer Information Center Supervisor supervises a team that is responsible for analyzing contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Configures the Automatic Call Distribution (ACD) system to automatically distribute calls uniformly among representatives. Being a Customer Information Center Supervisor monitors the productivity of customer service representatives. Ensures customer satisfaction by overseeing the call volume and redirecting inbound traffic as needed. Additionally, Customer Information Center Supervisor reviews call volume reports to coordinate and complete capacity planning within the contact center and identify potential problems. Evaluates historical and recent performance and statistics to identify trends. May act as a resource for more complex questions. Typically requires a bachelor's degree. Typically reports to a manager. The Customer Information Center Supervisor supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be a Customer Information Center Supervisor typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2024 Salary.com)

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Sanitation Supervisor
  • Sanitation Supervisor
  • Hanford, CA FULL_TIME
  • The Sanitation Supervisor is responsible for directing all activities associated with the sanitation operation. Oversees sanitation function to ensure compliance with all Company, quality management programs and food safety systems.


    Responsibilities

    • The Sanitation Supervisor ensures that all continuous Improvement and cost expectations are delivered for the Sanitation Department.
    • Strictly follows and enforces food safety and quality policies, Good Manufacturing Processes (GMPs) and Standard Operating Procedures (SOPs).
    • Coordinates with the department managers and Quality Assurance Manager to assure proper follow up on all customer and regulatory issues (complaints, audits, and requests for information).
    • Provides leadership and guidance in directing efforts to improve, maintain and validate safety and sanitation practices and procedures.
    • Examines all equipment to ensure that it works properly and meets all governmental standards. In instances of violations, develops a plan to correct the situation.
    • Performs routine audits and sanitation inspection of equipment and recommends maintenance-repair needs for correction to comply with sanitation practices in accordance to state and federal sanitation regulations and company's food safety standards.
    • Confers with management and production personnel on sanitation problems, and recommends changes in equipment, plant layout, lighting, ventilation, or work practices to improve sanitation standards.
    • Ensures that the plants are audit ready always and provide support in all audits.
    • Continuously verifies and validates sanitation effectiveness and proposes better ways to clean/sanitize, maximizing results and minimizing cost.
    • Develops training programs related to sanitation law and company best practices and delivers these initiatives to employees in one-on-one and group settings.
    • Keeps detailed records of all sanitation related activities and issues, such as inspections and violations, also notating how and when each situation was resolved.
    • Reports any potential contamination and suspicious activity to the Quality Control Director immediately.
    • Works closely with chemical supply vendors.
    • Other duties as assigned.


    Qualifications

    • High School or equivalent required.
    • Five years supervisory experience preferred.
    • Four years’ experience with Master Sanitation Scheduling.
    • Five years food industry experience.


    EOE Statement

    Central Valley Meat is an equal opportunity employer and is committed to providing qualified applicants consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other applicable federal or state-protected classification.

  • 4 Days Ago

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Maintenance Supervisor
  • Coalinga Regional Medical Center
  • Coalinga, CA FULL_TIME
  • POSITION SUMMARY:The Maintenance Supervisor works with the Plant Operations Manager to manage theoverall operation of the facility, grounds, general maintenance including electrical, plumbing, HVAC, a...
  • 3 Days Ago

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House Supervisor
  • Coalinga Regional Medical Center
  • Coalinga, CA FULL_TIME
  • Job Summary A House Supervisor, Registered Nurse is responsible for the delivery of patient care in a variety of needs and situations including but not limited to: staffing for the fifth patient in th...
  • 4 Days Ago

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Housekeeping Supervisor
  • Coalinga Regional Medical Center
  • Coalinga, CA FULL_TIME
  • DESCRIPTION OF POSITION This job description is a record of the essential functions of the listed job. The job description provides the employee, CEO, Human Resources, applicants and other agencies wi...
  • 23 Days Ago

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Customer Service Representative (call center)
  • Highlands Energy
  • Fresno, CA FULL_TIME
  • Job Summary:We are looking to add to our team because we are expanding! We have immediate openings for a Bilingual - Customer Service Representatives . The ideal candidate will have sales experience, ...
  • 1 Day Ago

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Maintenance Supervisor
  • Wonder Valley Ranch Resort & Conference Center
  • Sanger, CA FULL_TIME
  • Job Type: Full-time Full Time Salary: $66,560.00 - $72,000.00 per year Join our Maintenance team at Wonder Valley Ranch Resort! We are seeking a skilled and dedicated Maintenance Supervisor to lead ou...
  • 2 Months Ago

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0 Customer Information Center Supervisor jobs found in Visalia, CA area

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Assistant Site Supervisor (Hanford) - Child Development Program - (Site Supervisor Permit Required) Class 131
  • Family F.O.C.U.S.
  • Visalia, CA
  • About the Employer Family F.O.C.U.S. is a local non-profit, state-funded, Early Childhood Education program that strives...
  • 4/19/2024 12:00:00 AM

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Weigher & Bagger Operator
  • Fowler Packing Company
  • Fresno, CA
  • **Weigher & Bagger Operator** **Weigher & Bagger Operator** Located in Fresno, California, Fowler Packing Company is the...
  • 4/19/2024 12:00:00 AM

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Bakery Associate
  • Walmart
  • Orosi, CA
  • **Job Title: Bakery Associate** **Job Summary:** As a Bakery Associate at Walmart, you play a vital role in providing cu...
  • 4/19/2024 12:00:00 AM

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Bakery Associate
  • Walmart
  • Kingsburg, CA
  • **Job Title: Bakery Associate** **Job Summary:** As a Bakery Associate at Walmart, you play a vital role in providing cu...
  • 4/19/2024 12:00:00 AM

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Bakery Associate
  • Walmart
  • Corcoran, CA
  • **Job Title: Bakery Associate** **Job Summary:** As a Bakery Associate at Walmart, you play a vital role in providing cu...
  • 4/19/2024 12:00:00 AM

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Bakery Associate
  • Walmart
  • Parlier, CA
  • **Job Title: Bakery Associate** **Job Summary:** As a Bakery Associate at Walmart, you play a vital role in providing cu...
  • 4/19/2024 12:00:00 AM

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Packer
  • Maxsartisanbreads
  • Fresno, CA
  • * Fresno, CA, USA * Full Time *We offer great company benefits that includes Health, Vision, Dental Insurance, and a 401...
  • 4/16/2024 12:00:00 AM

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Baker
  • Maxsartisanbreads
  • Fresno, CA
  • * Fresno, CA, USA * Full Time *We offer great company benefits that includes Health, Vision, Dental Insurance, and a 401...
  • 4/16/2024 12:00:00 AM

Visalia (/vaɪˈseɪliə/ vy-SAYL-ee-ə) is a city situated in the agricultural San Joaquin Valley of California, approximately 230 miles (370 km) southeast of San Francisco, 190 miles (310 km) north of Los Angeles, 36 miles (58 km) west of Sequoia National Park and 43 miles (69 km) south of Fresno. The population was 130,104 as of a 2015 U.S. Census Bureau estimate. Visalia is the 5th largest city in the San Joaquin Valley after Fresno, Bakersfield, Stockton and Modesto; the 44th most populous in California; and 198th in the United States. As the county seat of Tulare County, Visalia serves as the...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Information Center Supervisor jobs
$73,547 to $102,992
Visalia, California area prices
were up 2.7% from a year ago