Customer Information Center Supervisor jobs in Oklahoma City, OK

Website: https://www.stmarysregional.com

Position Summary:

Effectively performs a multitude of tasks throughout the Health Information Management Department including collecting, maintaining, and making available to authorized users timely, accurate, and complete patient health information. Has extensive internal contacts which require good oral communication skills to interact with physicians and hospital personnel. Handles confidential information regarding patient medical records.

Job Duties/Responsibilities:

• Works the Cerner batch folder daily.
• Scans History and Physical reports into Cerner on current inpatients that have been brought in by the physician and placed on the chart. The “anticipated History and Physical” request in Cerner is then removed.
• Scans all handwritten Progress Notes into Cerner on current inpatients daily.
• Prepares charts for scanning (no later than the second day post discharge, third day if discharged on the weekend) in correct order to minimize sorting errors with a 98% accuracy. Sorts by encounter, then by section of record, then by reverse chronological order, quality checking every tenth record for errors. If errors are found, spot checks the next five records for trending. Tracks prepping/scanning errors discovered through analyzing process to help with performance improvement.
• Knows all medical record forms for their aspect of job performance and barcodes in association with medical record forms (correct barcode placed on correct form).

• Tuition Assistance
• Sign on bonus
• Competitive Compensation & Generous Paid Time Off
• Excellent Medical, Dental, Vision, Prescription Drug Plans & 401k with company match
• Discounts with local St. Mary’s providers

Requirements:

• High-school graduate or GED required
• Excellent communication skills, both written and verbal required.
• Strong interpersonal skills.
• Computer skills (Microsoft Office applications and web-based programs) required.
• One year experience in an office environment required.
• Previous experience in Health Information Technology and electronic health records preferred

It is the policy of the Facility to provide equal opportunity in employment to all employees and applicants for employment. No person will be discriminated against in employment on the basis any legally protected characteristics such as race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, age (40 and over or as otherwise defined by applicable law), disability or genetic information (including family medical history) or protected veteran status, or any other characteristic protected by applicable Federal, State, or local law. For purposes of this policy, race includes traits historically associated with race, including but not limited to, hair type, texture, length and protective hairstyles (including but not limited to, braids, locks, twists, Bantu knots, hair coverings, etc.). If certain workspaces require such restrictions for health and safety reasons, non-discriminatory accommodations should be considered and implemented if feasible.