Customer Information Center Supervisor jobs in Leominster, MA

Requisition ID : 832995

Store # : E01925 Mfg Ops-Maintenance DUDL

Position : Full-Time

Total Rewards : Benefits / Incentive Information

Gentex Optics is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses.

The Dudley, MA facility is home to Operations, Global Lens Engineering, and Research and Development teams that work together to develop, pilot and manufacture, semi-finished, polycarbonate lenses for premium markets.

We also supply coatings, inks, inserts and other innovative products to customers throughout the world.

Our team members bring our mission to life each and every day by helping people see a brighter world.

GENERAL FUNCTION

• Lead the support team and operations for all automation equipment and processes that have been released to production.
• Insist that safety is the team’s number one priority!
• Responsible for making business decisions and achieving results.
• Establish and implement short and long-range departmental goals, objectives, policies, and operating procedures. Design, establish, and maintain an organizational structure, cross training, and skill set to effectively accomplish the overall goals and objectives.

MAJOR DUTIES AND RESPONSIBILITIES

• Technical support and assist AutoTechs during downtime and recovery.
• Manage and complete equipment PM’s and safety PM’s.
• Maintain proper utilization of spare parts of the team members.
• Root cause analysis of scratches coming out automated equipment and resolve issues using lean methods.
• Participate and propose methodology to reduce ASM questionable rates.
• Identify the root cause and seek help from inter departments (Molding & Engineering) and vendors (A&R) to reduce inking rejects.
• New product introduction through FIP equipment such as ASDM, ASM, LR, Operator Stations, Inker, Packers, Insert Room, PDG Automation, Lema Auto loading and FIP 4.
• Write new recovery procedures or update existing procedure after an improvement.
• Maintain AutoTech presence on all night shifts during shift AutoTech absence which includes vacation and sick time.
• Maintain reliable and safe manufacturing systems while improving production rates, efficiencies, yields and costs.
• Improve process capability and production volume while maintaining and improving quality standards.
• Support and resolve specific equipment concerns coordinating with internal and external vendors as needed.
• Become adept at understanding and troubleshooting specific equipment.
• Collect, record, and analyze data.
• Lead process improvement projects in cross-functional teams.
• Advise and / or lead corrective action activities.
• Ensure objectives are completed on time.
• Ability to be a quick and passionate learner.

BASIC QUALIFICATIONS

• Bachelor’s Degree in Mechanical or Electrical Engineering with minimum 4 yrs of equipment maintenance experience and 2 years of people management in a manufacturing facility.
• Working knowledge of equipment trouble shooting and lean manufacturing principals.
• Ability to troubleshoot servo drives specifically AB drives.
• High level of interpersonal skills.
• Working knowledge of equipment mechanical and electrical trouble shooting and lean manufacturing principals.
• Strong knowledge in electromechanical systems and troubleshooting utilizing Allen Bradley PLC ladder logix 5000.
• Strong knowledge in Magnemotion and Montrac conveyor system and potential capability to replace node controller, motors, TCU units and IRM’s.
• Coordinate effective collection of data from production equipment to improve the operation and reduce down time.

Last updated : 2024-05-05