Customer Information Center Supervisor jobs in Louisiana

Customer Information Center Supervisor supervises a team that is responsible for analyzing contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Configures the Automatic Call Distribution (ACD) system to automatically distribute calls uniformly among representatives. Being a Customer Information Center Supervisor monitors the productivity of customer service representatives. Ensures customer satisfaction by overseeing the call volume and redirecting inbound traffic as needed. Additionally, Customer Information Center Supervisor reviews call volume reports to coordinate and complete capacity planning within the contact center and identify potential problems. Evaluates historical and recent performance and statistics to identify trends. May act as a resource for more complex questions. Typically requires a bachelor's degree. Typically reports to a manager. The Customer Information Center Supervisor supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be a Customer Information Center Supervisor typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2024 Salary.com)

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Plant - Supervisor
  • Supervisor - Trane Technologies Careers
  • La Crosse, LA FULL_TIME
  • At Trane TechnologiesTM  and through our businesses including Trane® and Thermo King®, we create innovative climate solutions for buildings, homes, and transportation that challenge what’s possible for a sustainable world. We're a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future when we uplift others and enable our people to thrive at work and at home. We boldly go.
    This position is designated as On-site. 

    Job Summary:
    The 2nd Shift Production Supervisor is responsible for all aspects of production in their area of responsibility (welding and machining). This includes responsibilities arounds around safety, quality, productivity, and delivery metrics.  Along with these metrics, a Supervisor is also responsible for working with the team around staffing requirements, standard work adherence, and labor relations while promoting and uplifting an engaged team.  They work closely with plant leadership and manage a team of hourly associates.  This is a critical position at Trane Technologies that is involved with all aspects of the business providing broad experience with multiple growth path opportunities.
    Responsibilities: 
    • Ensures a safe workplace is provided for all employees; frequently inspects department for safety compliance.
    • Completes incident reports, behavior-based audits, and schedules appropriate follow-up reviews; identifies incidents related to operator/machine error and initiates necessary training to prevent future accidents.
    • Supervises the activities of production associates to achieve objectives with regards quality, cost, time, and manufacturing flow. 
    • Reviews daily schedules and production capabilities to assure all requirements are met. 
    • Inspects and monitors production quality and equipment preventive maintenance. Ensures quality and preventative maintenance procedures/practices are applied to the process, tooling, and equipment to achieve expected quality improvements.
    • Promotes and supports the company's efforts in associate involvement concepts, and "open door" communications through the employee development and Uplifting opportunities.
    • Promotes commitment to quality through attitude, behavior, communication, and development/implementation of programs and activities.
    • Communicates/updates shift management of daily problems and concerns, identifying areas needing attention to ensure the continuity of the operation.
    Qualifications:
    • Working knowledge or desire to build operational excellence foundation and Lean Principles.
    • Experience leading hourly associate teams of 10 to 40 employees.
    • Communicate effectively within department as well as with supporting functions.
    • Works with cross-functional team to identify root cause and implemented correction actions regarding safety incidents, production defects, scrap, and implementing corrective action.
    • Requires periodic stooping/bending and frequent walking/standing throughout day.
    • Requires occasional lifting of objects less than 25 pounds.
    • Involves activities that require special safety precautions, e.g., working around moving parts, machines, welding, and vehicles.
    • Good computer skills and ability to adjust as required.
    • Ability to work first shift hours overtime as needed. 

    What’s in it for you:

     Benefits kick in day one!
     6% 401K match, plus an additional 2% of eligible pay in core contributions.
     3 weeks of vacation per calendar year, plus paid holidays.
     Benefits*:  https://www.tranetechnologies.com/en/index/careers/benefits.html

    Base Pay Range: $60,000-$95,000. 

    Disclaimer: This base pay range is based on US national averages. Actual base pay could be a result of seniority, merit, geographic location where the work is performed. 

    We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.
  • 14 Days Ago

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Service Technician, Compressor Technique-Lake Charles, LA
  • Atlas Copco Compressors LLC -North America Customer Center
  • Charles, LA FULL_TIME
  • Service Technician, Compressor Technique-Lake Charles, LA Functional area: Service Country: United States City: Lake Charles Company name: Atlas Copco Compressors LLC Date of posting: Feb 24, 2024 Our...
  • Just Posted

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Service Technician, Compressor Techniques, New Oreleans/Baton Rouge, LA
  • Atlas Copco Compressors LLC -North America Customer Center
  • Orleans, LA FULL_TIME
  • Service Technician, Compressor Techniques, New Oreleans/Baton Rouge, LA Functional area: Service Country: United States City: New Orleans Company name: Atlas Copco Compressors LLC Date of posting: Jan...
  • 6 Days Ago

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Administrative Support Specialist
  • The Family Tree Information, Education & Counseling Center
  • Lafayette, LA FULL_TIME
  • Job Description JOB TITLE: Support Coordinator PROGRAM/DEPARTMENT: Administration SUPERVISOR: Director of Operations DATE WRITTEN: 10/2017 DATE REVISED: 12/07/2021 Education and Training: High school ...
  • 4 Days Ago

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Center Supervisor
  • DW Bridges
  • Orleans, LA FULL_TIME
  • Center Supervisor - Job Summary: Join the team as a Center Supervisor and play a vital role in overseeing teaching staff, managing classroom activities, and ensuring compliance with regulatory standar...
  • 19 Days Ago

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Center Supervisor
  • BREC Recreation And Park Commission for the Parish of East Baton Rouge
  • Multiple locations, LA PART_TIME
  • The Center Supervisor works primarily at one center to supervise, coordinate, and conduct programs, inspecting and supervising work and activities inside and outside the building and grounds, with res...
  • 1 Day Ago

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HEALTH INFORMATION SUPERVISOR
  • Muskegon County
  • Muskegon, MI
  • Description of Work The Health Information Supervisor, under the general supervision of the Client Information Manager, ...
  • 3/28/2024 12:00:00 AM

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Care Associate - Assisted Living (AL)>
  • Senior Lifestyle
  • Agoura Hills, CA
  • Senior Lifestyle - JobID: 743999971212289 [Nursing Assistant / Health Aide] As a Care Associate at Senior Lifestyle, you...
  • 3/28/2024 12:00:00 AM

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Backhaul Coordinator
  • The Judge Group
  • Riverside, CA
  • PURPOSE:Responsible for the scheduling and follow through of PO's to be picked up by the driver. Includes direct communi...
  • 3/28/2024 12:00:00 AM

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Backhaul Coordinator
  • The Judge Group
  • Centralia, WA
  • PURPOSE:Responsible for the scheduling and follow through of PO's to be picked up by the driver. Includes direct communi...
  • 3/28/2024 12:00:00 AM

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Medical Office Assistant - Westchester - FlexStaff (Temp)
  • Northwell Health
  • Mount Kisco, NY
  • Job Description Responsibilities: •Prepares treatment rooms for patient examinations, ensuring cleanliness and availabil...
  • 3/28/2024 12:00:00 AM

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Administrative Assistant
  • City of Boston, MA
  • Boston, MA
  • Overview Under the supervision of an employee of a higher grade in Fire Prevention, the Administrative Assistant will: R...
  • 3/28/2024 12:00:00 AM

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Care Associate - Outstanding Benefits>
  • Senior Lifestyle
  • Levittown, PA
  • Senior Lifestyle - JobID: 743999971447737 [Nursing Assistant / Health Aide] As a Care Associate at Senior Lifestyle, you...
  • 3/27/2024 12:00:00 AM

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Scheduling Coordinator
  • REHOBOTH ELDERLY CARE AND COMPANIONSHIP LLC
  • Baldwin, NY
  • Job Description Job Description Home Care Coordinator Duties consist of · Coordination of all cases includes the followi...
  • 3/26/2024 12:00:00 AM

Louisiana is bordered to the west by Texas; to the north by Arkansas; to the east by Mississippi; and to the south by the Gulf of Mexico. The state may properly be divided into two parts, the uplands of the north, and the alluvial along the coast. The alluvial region includes low swamp lands, coastal marshlands and beaches, and barrier islands that cover about 20,000 square miles (52,000 km2). This area lies principally along the Gulf of Mexico and the Mississippi River, which traverses the state from north to south for a distance of about 600 mi (970 km)) and empties into the Gulf of Mexico; ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Information Center Supervisor jobs
$69,962 to $97,969