Customer Information Center Supervisor jobs in Gilbert, AZ

Customer Information Center Supervisor supervises a team that is responsible for analyzing contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Configures the Automatic Call Distribution (ACD) system to automatically distribute calls uniformly among representatives. Being a Customer Information Center Supervisor monitors the productivity of customer service representatives. Ensures customer satisfaction by overseeing the call volume and redirecting inbound traffic as needed. Additionally, Customer Information Center Supervisor reviews call volume reports to coordinate and complete capacity planning within the contact center and identify potential problems. Evaluates historical and recent performance and statistics to identify trends. May act as a resource for more complex questions. Typically requires a bachelor's degree. Typically reports to a manager. The Customer Information Center Supervisor supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be a Customer Information Center Supervisor typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2024 Salary.com)

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Health Information Team Supervisor
  • RadNet
  • Mesa, AZ FULL_TIME
  • Full-time, Day Shift, Tempe

    Growth and learning opportunity available for a Health Information Team Supervisorthat wants to further develop their skills and knowledge in healthcare, while making a difference in patient's lives. We invite you to join our Arizona Diagnostic Radiology team as a Health Information Team Supervisor. This full-time career opportunity has a Monday-Friday day-shift schedule, and is located at our office in Tempe, AZ.

    The Health Information Team Supervisor isresponsible for directing activities of health information staff and for smooth operations of the department. The person in this position is responsible for efficient and timely distribution of medical records as well as the review of future exams needs. This individual also responds to routine patient requests, urgent requests and subpoena requests from attorneys and copy services.

    We offer modality cross-training,hands-on training, advancement opportunities, inter-company transfer opportunities, and benefits including: medical/dental/vision coverage, paid time off, paid holidays, a pre-tax matching 401k plan, DailyPay (make any day a payday),employee referral bonus, a pre-tax flexible spending plan, education reimbursement, life insurance, and a host of other perks.

    Requirements:
    • Possesses and utilizes excellent customer service skills, strong public relations skills, and exceptional written and verbal communications skills.
    • Must be detail-oriented and organized, possess clerical skills, and have the ability to interact effectively with doctors, referring doctors and staff, patients, vendors, peers, and management.
    • Must have a valid driver's license and an acceptable driving record, if duties require driving for the Company.

    Pay Range: $20.00 - $24.00 / year

    The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty, location and training. This pay scale is not a guarantee of a particular wage.

    RadNet is an equal opportunity employer, committed to cultural diversity. RadNet will provide equal consideration for employment to all qualified applicants without regard to their race, religion, ancestry, national origin, sex, sexual orientation, age, disability, marital status, domestic partner status, or medical condition. RadNet is an E-Verify participant.

  • 1 Month Ago

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Contact Center Information Specialist (Part-time)
  • Pinal County
  • AZ 85132, AZ PART_TIME
  • JOB SUMMARYAnswer incoming calls and e-mails to the Contact Center, assist with questions from the public regarding Pinal County services, resolve questions within the scope of authority and training,...
  • 25 Days Ago

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Information Technology Coordinator Tier II Technician
  • Arizona Center for Cancer Care
  • SCOTTSDALE, AZ OTHER
  • Job Details Job Location: 8283 NORTH HAYDEN RD STE 100 - SCOTTSDALE, AZ Position Type: Full Time Salary Range: Undisclosed Travel Percentage: Up to 50% Job Shift: Day Job Category: Information Technol...
  • 2 Days Ago

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Call center supervisor
  • Viking Cruises
  • Tempe, AZ FULL_TIME
  • At Viking, we foster a challenging, fast-paced work environment with a focus on small teams, action, and continuous improvement. We believe the best results come from investing in our employees. We ar...
  • Just Posted

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Customer Service Referral Center
  • Jewish Family & Children's Service
  • Mesa, AZ FULL_TIME
  • Jewish Family and Children’s Service’s (JFCS) values each and every talented applicant, regardless of religious beliefs, race, age, origin, gender, sexual orientation, or cultural background. JFCS pla...
  • Just Posted

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Call Center Customer Service
  • Adobe Care And Wellness Arizona LLC
  • Tempe, AZ FULL_TIME
  • Essential Duties and Responsibilities: Performs outbound calls to our members to schedule their wellness assessments on behalf of the health insurance in the home or via telehealthResponsible for the ...
  • 1 Month Ago

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0 Customer Information Center Supervisor jobs found in Gilbert, AZ area

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Facility Maintenance Laborer
  • Ocotillo Community Assn.
  • Chandler, AZ
  • Job Description Job Description Large Master Planned Community Association in Chandler seeking a full-time responsible, ...
  • 4/26/2024 12:00:00 AM

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Bakery Associate
  • Walmart
  • Gilbert, AZ
  • **Job Title: Bakery Associate** **Job Summary:** As a Bakery Associate at Walmart, you play a vital role in providing cu...
  • 4/26/2024 12:00:00 AM

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Parts Associate
  • Desert Wind Harley-Davidson
  • Arizona City, AZ
  • Job Title: Parts Associate Department: Parts Supervisor: Parts Manager Summary Description Provide courteous, knowledgea...
  • 4/24/2024 12:00:00 AM

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Bakery Associate
  • Walmart
  • Mesa, AZ
  • **Job Title: Bakery Associate** **Job Summary:** As a Bakery Associate at Walmart, you play a vital role in providing cu...
  • 4/24/2024 12:00:00 AM

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2024-25 CE Childcare Associate I - Pre-K & Mascot - Boulder Creek ES
  • Paradise Valley Unified School District
  • Phoenix, AZ
  • Job Description CE Childcare Associate I - Pre-K & Mascot Location: Boulder Creek Elementary 9 months, 6 hours/day Grade...
  • 4/23/2024 12:00:00 AM

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2024-25 CE Childcare Associate I - Pre-K & Mascot - Copper Canyon ES
  • Paradise Valley Unified School District
  • Phoenix, AZ
  • Job Description CE Childcare Associate I - Pre-K & Mascot Location: Copper Canyon ES 9 months, 6 hours/day Grade 15, $16...
  • 4/23/2024 12:00:00 AM

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Hotel Front Desk Agent
  • Lodging Dynamics
  • Scottsdale, AZ
  • OVERALL RESPONSIBILITIES: The Front Desk Agent/Night Auditor ensures guest satisfaction and revenue optimization through...
  • 4/22/2024 12:00:00 AM

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Front Office Coordinator
  • Arizona Asthma and Allergy Institute
  • Mesa, AZ
  • Job Type Full-time Description We are seeking a highly organized and detail-oriented Front Office Coordinator to join ou...
  • 4/22/2024 12:00:00 AM

Gilbert is a town in Maricopa County, Arizona, United States, located southeast of Phoenix, within the Phoenix metropolitan area. Once known as the "Hay Shipping Capital of the World", It is the sixth-largest municipality in Arizona, and the fifth-largest in the Metropolitan Phoenix Area. Gilbert encompasses 76 square miles (197 km2) and has made a rapid transformation from an agriculture-based community to an economically diverse suburban center located in the southeast valley of the Greater Phoenix area. In the last three decades, Gilbert has grown at an extremely high rate, increasing in po...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Information Center Supervisor jobs
$72,957 to $102,164
Gilbert, Arizona area prices
were up 2.2% from a year ago