Customer Information Center Supervisor jobs in Covington, KY

SUMMARY

Responsible for the operational plan, performance, and improvement of the manufacturing facility.  Responsible for managing, training, compliance, and accident/injury prevention programs.  Develop, lead and coach hourly team members to achieve high performance in the areas of safety, quality, delivery, and cost.

•    We offer a competitive salary with a range of $85,000 - $92,000  based on experience and skill set. 
•    A variety of benefits are also available, including medical, dental, life insurance, short-term and long-term disability, as well as Signode’s 401(k) program. 

ESSENTIAL FUNCTIONS

Reasonable Accommodation Statement

To perform this job successfully, the individual must be able to perform each essential duty satisfactorily.  Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Essential Functions:

• Adherence to zero tolerance policy for safety and quality
• Monitor direct report’s performance and the performance of their teams.   Coach, direct, and train employees to maximize results and improve the plant culture
• Promote safety culture through safety toolbox talks, safety committee participation, & positive reinforcement programs
• Follow prescribed standard work with utilization of Gemba walks while maintaining a strong floor presence
• Monitor production output, part quality and scrap in each production area on an hourly basis to make sure operators are meeting requirements.
• Provide performance feedback to operators on a set schedule to ensure operators are engaged.
• Conduct communication meetings and complete required daily shift reports
• Develop training plans for assigned production team
• Assist with trouble shooting machine problems, component issues, material handling, and other issues that develop during assigned shift to maintain productivity and overall quality
• Perform disciplinary actions as needed to maintain adherence to company policies such as attendance and productivity
• Work with maintenance and engineering to communicate problems that need to be addressed and assigning priorities
• Fill in for other supervisors as needed by working extra hours as assigned
• Communicate and work effectively with other supervisors, managers and other company personnel to meet company objectives

POSITION QUALIFICATIONS

Education: 

• High School Diploma with prior leadership experience preferre

Experience / Abilities:

• 5-7 years’ experience with supervision in a manufacturing environment
• Strong Leadership Skills, Advanced leadership and coaching skills preferred
• Strong mathematical skills and proficiency with Microsoft Office
• Understanding of functionality and setup of equipment
• Troubleshooting skills
• Working knowledge of assembly and continuous operations
• Demonstrates initiative to learn and be a self-starter that works well in a team setting across multiple departments
• Maintains a positive attitude and provides attention to detail