Customer Information Center Supervisor jobs in Burlington, VT

Customer Information Center Supervisor supervises a team that is responsible for analyzing contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Configures the Automatic Call Distribution (ACD) system to automatically distribute calls uniformly among representatives. Being a Customer Information Center Supervisor monitors the productivity of customer service representatives. Ensures customer satisfaction by overseeing the call volume and redirecting inbound traffic as needed. Additionally, Customer Information Center Supervisor reviews call volume reports to coordinate and complete capacity planning within the contact center and identify potential problems. Evaluates historical and recent performance and statistics to identify trends. May act as a resource for more complex questions. Typically requires a bachelor's degree. Typically reports to a manager. The Customer Information Center Supervisor supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be a Customer Information Center Supervisor typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2024 Salary.com)

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Daycare Center Assistant
  • Vermont Information Processing
  • Colchester, VT FULL_TIME
  • Summary

    Vermont Information Processing's on-site daycare is seeking a qualified Center Assistant to join our team of passionate child care providers. Our ideal candidate will be knowledgeable and experienced in the early childhood field as well as child-focused, creative, and compassionate!

     

    For 33 years the Roots Daycare has been nurturing infants, toddlers, and preschoolers in Colchester, VT. It is our mission to provide each child with a high quality, educational, play-based program that will foster their individual creativity and curiosity. We strive to create a safe and inclusive learning environment where everyone feels that their needs are valued and understood. We view families as the experts on their own child and ourselves as the experts on early childhood education. Roots is housed within the headquarters of Vermont Information Processing and is currently attended by 50 children of VIP employees.


    All full time job offers are contingent upon passing a pre-employment background check.


    Duties
    • Collaborate with lead teachers to supervise, guide and encourage children's learning and development. Promote and support the building of social skills, practical capabilities and self-esteem.
    • Organize nap and snack hours and supervise children to ensure their safety at all times.
    • Communicate with parents regularly on their child’s day to day progress.
    • Maintain a clean and tidy classroom consistent with health and safety standards.

    Requirements
    • Demonstrated interest and ability to work with young children
    • Knowledge of appropriate practices in early childhood development
    • Demonstrated success in working as a member of a team
    • Effective and strong communication skills, written and verbal
    • Willingness to work flexible hours in order to meet the needs of the program
    • Ability to lift 25-30 lbs
    • Ability to squat, kneel, sit on the floor, as well as speak with children and families to ensure the health and safety of each child
    • Meets at least one (1) of the following qualifications:
    1. Completion of Fundamentals for Early Childhood Professionals course or the Vermont Afterschool Essentials Certificate within the first 12 months of employment OR
    2. Completion of 3 credits from a college course in early childhood education within the first 12 months of employment

    Nice To Haves
    • Associate Degree with a major in Early Childhood, Child or Human Development, Elementary Education or Child & Family Services

    Benefits
    • BlueCross BlueShield Health Insurance
    • 3 weeks of Paid Time Off, 6 Paid Holidays & 4 Paid Floating Holidays
    • Vision and Dental Expense Reimbursement
    • ESOP (Employee Stock Ownership Plan)
    • 401k and Profit Sharing
    • Life and Disability Insurance
    • Health Savings and Flexible Spending Accounts
    • Paid Parental Leave
    • Paid Professional Development training hours
    • On-site Fitness Center
    • Discounted Gym Membership to the Edge
    • On-site Cafe serving breakfast, lunch & snacks
    • On-site Health Clinic for employees and their families
  • Just Posted

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Release of Information Analyst
  • University of Vermont Medical Center
  • Williston, VT FULL_TIME
  • Job Details Job Ref:R0043254 Location:327 Holly Court, Williston, VT Category:Administration Employment Type:Full Time Hospital:The University of Vermont Medical Center Department:Health Information M...
  • 1 Month Ago

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High Peaks Information Center Staff
  • Adirondack Mountain Club
  • Lake Placid, NY FULL_TIME
  • ADK (Adirondack Mountain Club) works to protect New York State wild lands and waters by promoting responsible outdoor recreation and building a statewide constituency of land stewardship advocates.Sin...
  • Just Posted

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High Peaks Information Center Manager
  • Adirondack Mountain Club
  • Lake Placid, NY FULL_TIME
  • HIGH PEAKS INFORMATION CENTER (HPIC) MANAGER ADK (Adirondack Mountain Club) works to protect New York State wild lands and waters by promoting responsible outdoor recreation and building a statewide c...
  • 4 Days Ago

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INFORMATION CENTER ATTENDANT PART TIME
  • The State of New Hampshire
  • Littleton, NH PART_TIME
  • State of New Hampshire Job Posting Department of Business and Economic Affairs Bureau of Visitor Services Littleton Welcome Center Park Attendant I/Information Center Attendant I $14.12 - $18.10 Posit...
  • 1 Month Ago

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Operations Supervisor, Laboratory and Donor Center
  • CVPH Medical Center
  • Plattsburgh, NY FULL_TIME
  • Overview Responsibilities include providing support to ensure daily operations for the laboratory and blood donor center. Expectations include donor program management, personnel management, orientati...
  • 22 Days Ago

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0 Customer Information Center Supervisor jobs found in Burlington, VT area

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Food Service Specialist
  • Lund
  • South Burlington, VT
  • For over 132 years, Lund has been harnessing hope and providing opportunities to help strengthen families and ensure a s...
  • 3/28/2024 12:00:00 AM

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Custodian (2nd Shift)
  • South Burlington School District
  • South Burlington, VT
  • South Burlington School District Position Description Job Title: Custodian Location: Facilities Job Group: Union Support...
  • 3/28/2024 12:00:00 AM

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Sr. Account Executive, Middle Market (VT hybrid or EST remote)
  • NFP
  • South Burlington, VT
  • Who We Are NFP is a seven-time Best Places to Work award winner in Business Insurance who has also earned the 5-Star Div...
  • 3/28/2024 12:00:00 AM

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Dining Services Associate
  • Elderwood/Pediatric/PostAcute/Woodmark
  • Burlington, VT
  • $18.12 - $24.34 / hour Dining Services Associate Pay Rate Range : $18.12 - $24.34 / hour (Earn more with experience) Din...
  • 3/27/2024 12:00:00 AM

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Recess monitor (repost)
  • South Burlington School District
  • South Burlington, VT
  • Job Title: Elementary Lunchroom/Recess Supervisor Location: Assigned School Job Group: Non-Certified, Non-Union Support ...
  • 3/27/2024 12:00:00 AM

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Route Service Supervisor - UniFirst ($3,000 Sign On)
  • UniFirst
  • Winooski, VT
  • New Hire Incentive Bonus! UniFirst's Winooski, VT location is now offering an incentive bonus for Route Service Supervis...
  • 3/26/2024 12:00:00 AM

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Registration Clerk
  • ClearChoiceMD
  • South Burlington, VT
  • ClearChoiceMD is seeking a dependable full-time Registration Clerk for our state-of-the-art urgent care center in South ...
  • 3/26/2024 12:00:00 AM

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Banquets Server 7i
  • Hilton Burlington
  • Burlington, VT
  • Job Summary: A Banquet Server is responsible for the set up and the service of all assigned banquet functions. Responsib...
  • 3/26/2024 12:00:00 AM

Burlington is the most populous city in the U.S. state of Vermont and the seat of Chittenden County. It is located 45 miles (72 km) south of the Canada–United States border and 94 miles (151 km) south of Montreal. The city's population was 42,452 according to a 2015 U.S. census estimate. It is the least populous municipality in the United States to be the most populous incorporated area in a state. A regional college town, Burlington is home to the University of Vermont (UVM) and Champlain College, a small private college. Vermont's largest hospital, the UVM Medical Center, is located within t...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Information Center Supervisor jobs
$72,603 to $101,667
Burlington, Vermont area prices
were up 1.6% from a year ago