Customer Information Center Manager jobs in Vermont

Customer Information Center Manager manages a team that is responsible for analyzing contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Oversees the configuration of the Automatic Call Distribution (ACD) system to automatically distribute calls uniformly among representatives. Being a Customer Information Center Manager monitors the productivity of customer service representatives. Ensures customer satisfaction by overseeing the call volume and redirecting inbound traffic as needed. Additionally, Customer Information Center Manager reviews call volume reports to coordinate and complete capacity planning within the contact center and identify potential problems. Evaluates historical and recent performance and statistics to identify trends. May act as a resource for more complex questions. Requires a bachelor's degree. Typically reports to a director. The Customer Information Center Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Customer Information Center Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Daycare Center Assistant
  • Vermont Information Processing
  • Colchester, VT FULL_TIME
  • Summary

    Vermont Information Processing's on-site daycare is seeking a qualified Center Assistant to join our team of passionate child care providers. Our ideal candidate will be knowledgeable and experienced in the early childhood field as well as child-focused, creative, and compassionate!

     

    For 33 years the Roots Daycare has been nurturing infants, toddlers, and preschoolers in Colchester, VT. It is our mission to provide each child with a high quality, educational, play-based program that will foster their individual creativity and curiosity. We strive to create a safe and inclusive learning environment where everyone feels that their needs are valued and understood. We view families as the experts on their own child and ourselves as the experts on early childhood education. Roots is housed within the headquarters of Vermont Information Processing and is currently attended by 50 children of VIP employees.


    All full time job offers are contingent upon passing a pre-employment background check.


    Duties
    • Collaborate with lead teachers to supervise, guide and encourage children's learning and development. Promote and support the building of social skills, practical capabilities and self-esteem.
    • Organize nap and snack hours and supervise children to ensure their safety at all times.
    • Communicate with parents regularly on their child’s day to day progress.
    • Maintain a clean and tidy classroom consistent with health and safety standards.

    Requirements
    • Demonstrated interest and ability to work with young children
    • Knowledge of appropriate practices in early childhood development
    • Demonstrated success in working as a member of a team
    • Effective and strong communication skills, written and verbal
    • Willingness to work flexible hours in order to meet the needs of the program
    • Ability to lift 25-30 lbs
    • Ability to squat, kneel, sit on the floor, as well as speak with children and families to ensure the health and safety of each child
    • Meets at least one (1) of the following qualifications:
    1. Completion of Fundamentals for Early Childhood Professionals course or the Vermont Afterschool Essentials Certificate within the first 12 months of employment OR
    2. Completion of 3 credits from a college course in early childhood education within the first 12 months of employment

    Nice To Haves
    • Associate Degree with a major in Early Childhood, Child or Human Development, Elementary Education or Child & Family Services

    Benefits
    • BlueCross BlueShield Health Insurance
    • 3 weeks of Paid Time Off, 6 Paid Holidays & 4 Paid Floating Holidays
    • Vision and Dental Expense Reimbursement
    • ESOP (Employee Stock Ownership Plan)
    • 401k and Profit Sharing
    • Life and Disability Insurance
    • Health Savings and Flexible Spending Accounts
    • Paid Parental Leave
    • Paid Professional Development training hours
    • On-site Fitness Center
    • Discounted Gym Membership to the Edge
    • On-site Cafe serving breakfast, lunch & snacks
    • On-site Health Clinic for employees and their families
  • 21 Days Ago

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Release of Information Analyst
  • University of Vermont Medical Center
  • Williston, VT FULL_TIME
  • Job Details Job Ref:R0043254 Location:327 Holly Court, Williston, VT Category:Administration Employment Type:Full Time Hospital:The University of Vermont Medical Center Department:Health Information M...
  • 2 Months Ago

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Associate Manager of Information Systems
  • University of Vermont
  • Burlington, VT FULL_TIME
  • Position Details Advertising/Posting Title Associate Manager of Information Systems Diversity Statement The University is especially interested in candidates who can contribute to the diversity and ex...
  • 14 Days Ago

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Center Human Resource Manager
  • Springfield Health and Rehabilitation Center -...
  • Springfield, VT FULL_TIME
  • Genesis is one of the nations' leading provider of healthcare services from short-term to long-term care and a wide variety of living options and professional clinical services. We are changing how ca...
  • 4 Days Ago

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Center Human Resource Manager
  • Bennington Health and Rehabilitation Center -...
  • Bennington, VT FULL_TIME
  • Genesis is one of the nations' leading provider of healthcare services from short-term to long-term care and a wide variety of living options and professional clinical services. We are changing how ca...
  • 1 Month Ago

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Senior Project Manager - Information Technology
  • VELCO
  • Rutland, VT OTHER
  • Why you should join our team Manages the successful execution of Information Technology projects in accordance with the project scope schedule and budget. Plans, budgets, documents, oversees and leads...
  • 23 Days Ago

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RN Registered Nurse - 3S Telemetry
  • Ascension
  • Grand Blanc, MI
  • Details Sign On Bonus: $20,000 Department: 3S Telemetry - CVC Schedule: Full Time nights 7p-7:30a, Mon - Fri and every o...
  • 4/18/2024 12:00:00 AM

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RN Registered Nurse - Surgical Telemetry
  • Ascension
  • Grand Blanc, MI
  • Details WEEKENDS - EVERY FRIDAY, SATURDAY, AND SUNDAY Sign On Bonus: $7,500 Department: 2S Telemetry - Surgical Stepdown...
  • 4/18/2024 12:00:00 AM

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RN Registered Nurse - Surgical Telemetry
  • Ascension
  • Grand Blanc, MI
  • Details Sign On Bonus: $9,000 Department: 2 South Telemetry - Surgical Stepdown Schedule: Part Time 7p-7:30a, Sunday - T...
  • 4/18/2024 12:00:00 AM

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RN Registered Nurse - Surgical Telemetry
  • Ascension
  • Grand Blanc, MI
  • Details Sign On Bonus: $20,000 Department: 2 South Telemetry Schedule: Full Time Nights 7p-7:30a. Sun-Thurs & EOWE. Week...
  • 4/18/2024 12:00:00 AM

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Network Specialist I - Located in Des Moines, IA
  • Mediacom Communications Corporation
  • Des Moines, IA
  • Located in Des Moines, IA Position: Network Specialist I Who we are: S ince 1995, Mediacom Communications has become a c...
  • 4/18/2024 12:00:00 AM

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RN Registered Nurse - Surgical Telemetry
  • Ascension
  • Grand Blanc, MI
  • Details Sign-on bonus: $20,000 Department: 2 South Telemetry - Surgical Stepdown Schedule: Full Time Night Shift 7p-7:30...
  • 4/18/2024 12:00:00 AM

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RN Registered Nurse - SICU
  • Ascension
  • Grand Blanc, MI
  • Details Sign On Bonus: $20,000 Department: SICU Schedule: FT Nights 7P - 7:30A, MON - FRI & EOWE Hospital: Ascension Gen...
  • 4/18/2024 12:00:00 AM

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RN Registered Nurse - SICU
  • Ascension
  • Grand Blanc, MI
  • Details Sign On Bonus: $20,000 Department: SICU Schedule: FT Nights 7P - 7:30A, MON - FRI & EOWE Hospital: Ascension Gen...
  • 4/18/2024 12:00:00 AM

Vermont is located in the New England region of the Northeastern United States and comprises 9,614 square miles (24,900 km2), making it the 45th-largest state. It is the only state that does not have any buildings taller than 124 feet (38 m). Land comprises 9,250 square miles (24,000 km2) and water comprises 365 square miles (950 km2), making it the 43rd-largest in land area and the 47th in water area. In total area, it is larger than El Salvador and smaller than Haiti. It is the only landlocked state in New England, and it is also the easternmost and the smallest in area of all landlocked sta...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Information Center Manager jobs
$97,700 to $133,315

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