Customer Information Center Manager jobs in Lakewood, NJ

```Job Summary:```
We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer support and ensuring customer satisfaction.

```Duties:```
- Answering incoming calls and responding to customer inquiries in a professional and timely manner
- Assisting customers with product information, order status, and issue resolution
- Providing accurate and efficient data entry for customer orders and inquiries
- Managing calendars and scheduling appointments for customers
- Collaborating with other team members to ensure seamless customer service experience
- Utilizing phone systems and other communication tools effectively

```Requirements:```
- Previous experience in a customer service role is preferred
- Excellent communication skills, both verbal and written
- Strong computer skills, including proficiency in Microsoft Office Suite
- Ability to multitask and prioritize tasks effectively
- Knowledge of QuickBooks or similar accounting software is a plus

If you are a detail-oriented individual with exceptional customer service skills, we would love to hear from you. Join our team and be part of a company that values its employees and provides opportunities for growth.

Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Job Type: Full-time

Pay: $22.00 - $30.00 per hour

Expected hours: 30 – 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Flexible schedule
• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person