Customer Information Center Manager jobs in Essex, VT

If you're seeking a position in which you can put your administrative office skills to use in a close-knit team setting where you can dress casually (jeans welcome), consider joining the Release of Information team at UVM Medical Center! You will have access to onsite parking and serve a crucial role in providing information to a variety of requestors, such as physicians who need records to make decisions about follow-up care or insurance companies seeking to clarify details for their clients. Be ready to change direction quickly, as work volumes fluctuate and your skills might be needed for different tasks. Dedication to top quality customer service and a keen attention to detail will serve you well in this position.

JOB DESCRIPTION:

This position is responsible for processing written and oral requests for release of medical information from health care providers, third party payors, fiscal auditors, and patients or their representatives, following HIPAA, JCAHO, federal and state regulations. Coordinates the service of the copy agent and assists in photocopying medical records to meet requests. Performs receptionist duties as necessary.

EDUCATION:

Requires high school diploma or equivalent. Health Information Management/Medical Records one year diploma, two year degree or equivalent college level education preferred. Registered Health Information Technician preferred.

EXPERIENCE:

One to two years of experience in release of medical information, related health information or administrative office assistance experience preferred. Must have experience in computer technologies and/or keyboarding. Ability problem solve individually, and to facilitate group problem solving. Must have ability to utilize numeric and color coded filing systems.