Customer Information Center Manager jobs in Enid, OK

Job description

· Responsible for overall plant business plans, operations, resource requirements, and profitability.

· Person in-charge for plant sales, production, maintenance, shipping, engineering, SHEA, quality, and administration functions.

· Provides leadership in the development and implementation of a highly responsive organization

· Formulates strategic and operating plans that strive for profitability, growth, and competitiveness.

· Proactively engages in community leadership activities that promote mutual interests for the community and the Company. Implements best housekeeping practices to provide image within the community.

· Allocates organizational resources consistent with and meeting the Company stakeholders’ stated objectives.

· Sales – works in coordination with Marketing and Sales group to optimize revenue and profit generation through customer selection, product types, production rates, shipping and package configurations, and transportation.

· Production – ensures all production plant assets, including personnel, equipment, machinery, and facilities are operating efficiently and effectively.

· Maintenance – develops and implements preventive and predictive maintenance programs. Assures maximum plant operability, reliability, and effectiveness.

· Shipping – Installs best practices and procedures to assure on-time delivery of order commitments.

· Engineering – Provides technical support in the areas of capital projects, plant instrumentation and controls, process analysis and improvements.

· Quality and systems – Stays abreast of product quality requirements and establish quality systems and procedures to assure compliance to those requirements.

· Safety, Health and Environmental – Ensure plant operations are in total compliance with all applicable government regulations. Instill positive relationship within the communities that the plants are located.

· Process Improvement – Monitor ongoing carbon black manufacturing process efficiency and develop continuous improvements in manufacturing systems, subsystems, and processes.

· Cost budget and cash flow management – Establishes, implements, and adheres to operating and financial budgets. Manages raw materials (feedstock,) and finished goods (inventory) to attain best cash flow.

· Labor relations – create and nurture a healthy relationship with labor unions that focus on cooperation and productivity. Fully understands the CBA’s and ensures the proper implementation thereof.

· Profit and Loss – Achieves specified performance objectives in the Company Annual Operating Plan (“AOP”) and Strategic Business Plan (“SBP”).

· Leadership – Sets example to fulfill Company’s credo and mission statement. Improves people performance through coaching, education, and training to ensure a productive and motivated workforce.

· High energy level, chemical process industry knowledge, and a team builder with strong management skills.

· Have creativity to challenge historical beliefs or practices by introducing new and innovative thinking into the traditional manufacturing and industrial mindset to continuously improve in all areas of plant operation.

· Excellent oral and written communication skills.

· Bachelor degree in chemical engineering or scientific field required. MBA highly recommended.

15 to 20 years of relevant work experience, including 5 years of demonstrated success in a similar role preferably within a $200M - $500M chemical manufacturing company.

Job Type: Full-time

Pay: $145,000.00 - $165,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift
• Monday to Friday

Experience:

• Chemical manufacturing: 5 years (Required)
• Carbon black: 5 years (Required)
• rubber industry: 5 years (Required)

Ability to Commute:

• Ponca City, OK 74601 (Required)

Ability to Relocate:

• Ponca City, OK 74601: Relocate with an employer provided relocation package (Required)

Work Location: In person