Customer Information Center Manager jobs in Benton Harbor, MI

Student Information System Support Specialist

Start Date:                     As soon as possible

Qualifications:

• Bachelor’s Degree in Information Systems Preferred
• Functional knowledge of software systems and customer service experience preferred

Essential Duties and Responsibilities:            Other duties may be assigned

• Provide countywide expertise in the area of student information systems and assist with implementation, troubleshooting and data import. May include either Student Information Systems and/or Special Education Information Systems
• Maintain general knowledge of state and federal student reporting guidelines, and requirements
• Compile data and provide reports to local district users, the state and other agencies as required
• Develop and implement professional development on the entering, monitoring and extraction of student data for tracking, analyzing and reporting purposes
• Maintain knowledge of current application integrations that share data, whether through import/export or updating of information from one system to another
• Participate in district, department and organizational meetings, activities and committees
• Regular and predictable attendance
• Other duties as assigned

Duties may include:

• Providing consultation and technical assistance to local districts on the implementation of state reporting policies/procedures
• Managing all aspects of Berrien RESA state and federal student reporting
• Maintaining knowledge of and providing technical assistance for Special Education policy, procedures, and practices
• Providing technical assistance for student assessment and data systems

Reports to:                                     Director of Technology Services

Terms of Employment:              In accordance with the Board Policy

Date Posted:                                  July 8, 2019

Application Deadline:                Open until position is filled