Custodial Manager - Casino jobs in Rialto, CA

Custodial Manager - Casino manages a team of custodians and supervisors. Sees that buildings/facilities are cleaned and maintained to ensure customer satisfaction and compliance with sanitation regulations. Being a Custodial Manager - Casino may require a high school diploma or its equivalent. Typically reports to a head of a unit/department. The Custodial Manager - Casino supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. To be a Custodial Manager - Casino typically requires 3-5 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)

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Casino Manager on Duty
  • Yaamava' Resort and Casino
  • Highland, CA FULL_TIME
  • Under the direction of the Senior Manager of Customer Experience, the Casino Manager on Duty (MOD) is ultimately responsible for the guest experience on the casino floor. The MOD has a span of control over all casino floor operations including the ability to hold management-level team members accountable for their respective departmental impact on the guest experience. Through the direction of The Office of the General Manager, the MOD will act on behalf of all casino resort leadership in their absence. This position possesses the authority to drive operational efficiencies through collaboration and enforcement of compliance standards. The MOD is empowered to make the final decision as it pertains to Yaamava’ Resort and Casino operations while maintaining the best interest of the Tribe, Resort and Casino, guests, and team members.
    The MOD has a heightened awareness of the casino floor experience, is exceptional at resolving guest concerns, enforces and expects the highest service standards, and has an in-depth understanding of the casino and resort operation while championing the strategic objectives and priorities of the Tribe and Executive leadership in a manner that reflects and upholds the Tribal Community’s vision, mission, and values.

    Essential Duties & Responsibilities

    1. Responsible for ensuring the guest experience is free from unnecessary delays in delivering the level of service consistent with the Yaamava’ Brand Standards. Resolves guest complaints and problems immediately and effectively by maintaining a heightened awareness of the casino floor. Uses their professional influence and relationships to create and maintain a positive image of the property, operations, team members, and Tribal Community to all guests, local communities, and regulatory agencies. Models the behavior and appearance desired of all team members on the shift consistently and visibly.

    2. Provides actionable feedback on the current and future state of the casino floor to identify continuous improvement opportunities that optimize the guest experience. Ensures interdepartmental coordination to achieve financial, operational, and guest service expectations set forth by Yaamava Resort and Casino.

    3. Maintains a current and accurate understanding of each department’s financial, operational, and guest service expectations, objectives, strategies, and operational plans, special events, and promotions. Maintains a current and accurate understanding of policies and procedures, and ensures proper execution of:

    • Emergency response
    • Interactions with external and regulatory agencies arriving on property
    • Team Member suspensions and patron exclusions
    • Guest service resolution and recovery

    Maintains working knowledge of Internal Controls, Human Resources department policies and procedures, and job descriptions of each department on the shift. Maintains a vast knowledge of all areas including management, project management, and vendor management. Enforces and executes strategic decisions to ensure operational fluency is met to achieve all leadership goals and expectations.

    4. Responsible for the enforcement of all applicable gaming Federal, State, and Tribal standards in the absence of operational directors. These include but are not limited to:

    • Anti-money laundering program
    • Bank Secrecy Act
    • U.S. Patriot Act
    • Game integrity and protection
    • Slot disputes and investigations
    • Promotional disputes and settlement agreements

    5. Regularly reports out to The Office of General Manager to provide consistent and effective reports that drive/address strategic and tactical level solutions. Ensures all pertinent information regarding the casino is communicated in a clear, concise, complete, timely, and consistent manner.

    6. Performs other duties as assigned to support the efficient operation of the department and assumes other responsibilities, duties, tasks, and assignments that contribute to the mitigation or response to any public health emergency.

    Supervisory Responsibilities

    Carries out director-level responsibilities in accordance with the enterprise’s policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning reviewing, and directing work; evaluating and appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Makes hiring decisions and designs individual development plans with succession planning in mind for all key roles.

    Education/Experience/Qualifications

    • Bachelors’ degree in a related field is required.
    • Minimum five (5) years of experience in operations management is required.
    • Minimum five (5) years of progressive and related experience in the operational aspects of the casino gaming industry is required.
    • Related, relevant, and/or direct experience may be considered in lieu of the minimum educational requirements indicated above.
    • Basic proficiency with Microsoft Suite (Excel, Word, PowerPoint) and player tracking systems.
    • Proficient in training and training development, infrastructure implementation, and marketing systems.
    • Ability to exhibit a solid background in operations management while driving business growth.
    • Must demonstrate a professional demeanor with strong leadership and communication skills with an ability to talk to others in a non-threatening manner to convey information effectively and appropriately.
    • Must be able to manage multiple situations simultaneously and efficiently.
    • Must display the highest degree of professionalism, judgment, and decision-making in all guest and team member interactions.
    • Must be a highly motivated, driven, results-oriented, and extremely organized individual, as this role directly supervises all casino operations and the conduct of casino team members while on duty.
    • Must perform all duties with excellent service to both internal and external guests.

    Certificates/Licenses/Registrations

    • At the discretion of the San Manuel Tribal Gaming Commission, you may be required to obtain and maintain a gaming license.
    • A qualified candidate/employee must have a valid driver’s license with an acceptable driving record as determined by the company’s insurance carrier.

    Yaamava’ Resort and Casino at San Manuel will make reasonable accommodations in compliance with applicable law.

    As one of the largest private employers in the Inland Empire, San Manuel deeply cares about the future, growth and well-being of its employees. Join our team today!

    Job Type: Full-time

    Benefits:

    • 401(k)
    • Dental insurance
    • Health insurance
    • Paid time off
    • Tuition reimbursement
    • Vision insurance

    Physical setting:

    • Casino

    Schedule:

    • 8 hour shift

    Education:

    • Bachelor's (Required)

    Experience:

    • operations management: 5 years (Required)
    • casino: 5 years (Required)

    Work Location: In person

  • 1 Month Ago

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Casino Housekeeper - Casino Morongo
  • Morongo Casino Resort & Spa
  • Cabazon, CA FULL_TIME
  • Job Summary Responsible for the cleaning of all public areas, restrooms and offices throughout the entire Casino complex as needed. Essential Duties And Responsibilities Ensure that all cleaning mater...
  • Just Posted

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Casino Housekeeper
  • Morongo Casino Resort & Spa
  • Cabazon, CA FULL_TIME
  • Job Summary Responsible for the cleaning of all public areas, restrooms and offices throughout the entire Casino complex as needed. Essential Duties And Responsibilities Ensure that all cleaning mater...
  • 21 Days Ago

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Casino host
  • Fantasy Springs Resort Casino
  • Indio, CA FULL_TIME
  • Develop and maintain superior relationships with guests by equal utilization of professionalism and personality. Seek new and targeted players to inform them of the benefits of all player development ...
  • 1 Month Ago

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Manager, Custodial Services (Administrator II) / Facilities Management - Custodial Services
  • California State University, San Bernardino
  • San Bernardino, CA FULL_TIME
  • California State University, San Bernardino Job No: 510018 Work type: Management (MPP) Categories: MPP, At-Will, Custodial/Facilities, Full Time About CSUSB California State University, San Bernardino...
  • 10 Days Ago

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Environmental Services - Casino Morongo
  • Morongo Casino Resort & Spa
  • Cabazon, CA FULL_TIME
  • Job Summary Cleaning of casino offices and public areas, including floors, carpet and upholstery Essential Duties And Responsibilities Utilizes proper/approved cleaning materials and solutions. Clean ...
  • 21 Days Ago

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0 Custodial Manager - Casino jobs found in Rialto, CA area

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Patrol Officer
  • Chapman University
  • Orange, CA
  • Job Description Job Description Job Description Summary The Patrol Officer is a non-exempt, full-time staff position whi...
  • 3/28/2024 12:00:00 AM

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Police Officer Lateral
  • City of Rialto, CA
  • Rialto, CA
  • Classification Definition Top Step Officer with Maximum Incentives: $134,280 Annually This recruitment is continuous and...
  • 3/28/2024 12:00:00 AM

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Law Enforcement Technician
  • City of Rialto, CA
  • Rialto, CA
  • Salary : $51,132.00 - $68,520.00 Annually Location : Rialto, CA Job Type: Full-Time Open Until Filled Job Number: 24-005...
  • 3/28/2024 12:00:00 AM

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Custodian III
  • San Bernardino City Unified School District
  • San Bernardino, CA
  • Salary: $25.31 - $30.80 Hourly Location : San Bernardino City Unified School District, CA Job Type: Most positions work ...
  • 3/28/2024 12:00:00 AM

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Correctional Officer
  • City of Santa Ana, CA
  • Santa Ana, CA
  • Salary : $74,436.00 - $90,480.00 Annually Location : Santa Ana, CA Job Type: Full-time Job Number: 2024-00055 (AM) Depar...
  • 3/27/2024 12:00:00 AM

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Correctional Services Officer (Part-Time)
  • City of Santa Ana, CA
  • Santa Ana, CA
  • Salary: $20.01 - $24.32 Hourly Location : Santa Ana, CA Job Type: Part-time Job Number: 2024-00211 Department: Police De...
  • 3/27/2024 12:00:00 AM

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Community Outreach Specialist
  • City of Rialto, CA
  • Rialto, CA
  • Salary : $53,724.00 - $71,988.00 Annually Location : Rialto, CA Job Type: Full-Time Job Number: 23-018 Department: POLIC...
  • 3/27/2024 12:00:00 AM

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Deputy Probation Correctional Officer II
  • Orange County, CA
  • Santa Ana, CA
  • Salary : $59,800.00 - $80,537.60 Annually Location : Orange County, CA Job Type: Full-Time Regular Job Number: 7401PS-08...
  • 3/25/2024 12:00:00 AM

Rialto is a city in San Bernardino County, California, United States. The population was 99,171 with the 2010 Census. Rialto is home to four major regional distribution centers: Staples Inc., which serves stores across the entire West Coast of the United States, Toys "R" Us, Under Armour and Target in the northern region of the city, in the Las Colinas community. One of the United States' largest fireworks companies, Pyro Spectaculars, is also headquartered in Rialto. Rialto is located at 34°6′41″N 117°22′57″W / 34.11139°N 117.38250°W / 34.11139; -117.38250 (34.111360, −117.382403). Accordi...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Custodial Manager - Casino jobs
$53,835 to $85,377
Rialto, California area prices
were up 3.0% from a year ago