Custodial Manager - Casino manages a team of custodians and supervisors. Sees that buildings/facilities are cleaned and maintained to ensure customer satisfaction and compliance with sanitation regulations. Being a Custodial Manager - Casino may require a high school diploma or its equivalent. Typically reports to a head of a unit/department. The Custodial Manager - Casino supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. To be a Custodial Manager - Casino typically requires 3-5 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
Job Overview:
We are seeking a Custody Operations Manager to join our team. As a Custody Operations Manager you will be responsible for maintaining the cleanliness and overall appearance of our facilities. This position requires attention to detail and strong organizational skills.
Responsibilities:
- Manage day-to-day operations of the branch, including staff supervision, scheduling, and performance management
- Develop and implement strategies to achieve sales targets and increase customer base
- Build and maintain strong customer relationships through excellent service and effective communication
- Provide guidance and support to branch staff
- Monitor branch performance metrics and implement improvement initiatives as needed
- Conduct regular meetings with staff to provide updates, training, and performance feedback
- Handle escalated customer inquiries or complaints in a timely and professional manner
- Oversee cash handling procedures and ensure accuracy in financial transactions
Skills:
- Proven experience in sales management within the financial services industry
- Excellent customer service skills with the ability to build and maintain relationships
- Strong leadership abilities with experience in team management and performance coaching
- Exceptional communication skills, both verbal and written
- Detail-oriented with excellent organizational and time management skills
- Ability to handle multiple priorities in a fast-paced environment
Requirements:
We offer competitive compensation packages including benefits such as health insurance, retirement plans, paid time off, and professional development opportunities. If you are a motivated individual with a passion for sales, customer service, and team management, we would love to hear from you!
Job Type: Full-time
Pay: $50,000.00 - $75,000.00 per year
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Work Location: In person