Curriculum Specialist jobs in West Orange, NJ

Curriculum Specialist designs and develops training programs, curriculum, methods, and materials for various audiences, including employees, managers, customers, or other learners. Conducts skill assessments and collects input to identify training or development needs, goals, gaps, and requirements. Being a Curriculum Specialist consults with subject matter experts to define learning objectives and to design appropriate course content and training curriculum. Develops curricula supporting defined competency models or skill frameworks. Additionally, Curriculum Specialist writes and edits outlines, syllabus, lecture notes, and materials for in-person or online courses and self-study programs. Evaluates the software or collaboration tools to be selected for training. Establishes metrics to use to evaluate training effectiveness. May collaborate with vendors that provide training materials or conduct training. May coach trainers. Requires a bachelor's degree. Typically reports to a manager. The Curriculum Specialist occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Curriculum Specialist typically requires 2-4 years of related experience. (Copyright 2024 Salary.com)

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Training Content and Curriculum Specialist
  • American Red Cross
  • Newark, NJ FULL_TIME
  • By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network?

    Join us-Where your Career is a Force for Good!

    Job Description:

    WHY CHOOSE US?


    As one of the nation's premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good.

    We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference.The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans Resource Group, and the Women's Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine!

    We are currently seeking a (Remote) Training Content and Curriculum Specialist. This position is open to anyone within the United States. You must be available to work in the Eastern Standard time zone.

    Experience writing curriculum in a call center/ business environment is preferred.

    WHAT YOU NEED TO KNOW


    Reporting to the Manager, Program Management, the Training Content and Curriculum Specialist is responsible for designing customer-service-related training content and curriculum used in new hire training, refresher training and new training and promotional offerings for Servicing Agents who handle Red Cross Training Services' customer inquiries (voice, email and chat) related to: account maintenance, aquatics, class registrations, class logistics, billing, training certifications, course record entry, instructor bridging and Red Cross Learning Center troubleshooting support. This position will also develop sales-related training content and curriculum using in new hire training, refresher training and new promotional trainings for TeleSales Specialists who sell Red Cross training classes and products to consumers and small business customers.

    This position is also responsible for understanding all Salesforce.com customer service and/or sales processes.

    WHERE YOUR CAREER IS A FORCE GOOD (Key Responsibilities):

    Design new hire training and refresher training content and curriculum for Servicing Agents and TeleSales Specialists

    Design and develop new training content and curriculum for Servicing Agents and TeleSales Specialists (e.g. new products, promotions, soft skills, selling skills, etc.)

    * Write effective learning objectives and apply recognized instructional design methodologies for adult learning and knowledge transfer.

    * Develop and maintain all training content and materials on platform(s) that Customer Service/TeleSales Trainer and QA Manager and learners will be able to access for training delivery.

    * Build a deep understanding of all new and existing customer service and sales processes and product offerings.

    * Track all customer service and/or sales process changes and ensure all changes have been incorporated in training curricula.

    *Standard Schedule: Monday- Friday Standard business hours.

    The salary range for this position is $54,504-$72,672. Note that the American Red Cross sets salary ranges aligned to a specific geographic location in which the work is performed. The stated salary range in this posting is an average. The specific salary information will be shared at the time of phone screening based upon your location and qualifications.

    This job will be posted for a minimum of five business days and extended if the applicant pool needs to be expanded.

    WHAT YOU NEED TO SUCCEED:

    Education: Bachelor's degree required.

    * Experience: Minimum 3 years related experience required.

    * Experience writing customer service training content for training curriculum.

    * Experience writing sales training content for training curriculum.

    * Experience translating process and system documentation into training.

    * Skills & Abilities:

    * Knowledge of adult learning and instructional design principles.

    * Experience updating Salesforce.com Knowledge documents.

    * Knowledge about call-center operations and training a plus.

    * Experience creating online learning.

    * Knowledge of Articulate a plus.

    * Proficient with Microsoft Office Suite or related software

    * Ability to problem solve and work in fast-paced environment

    * Attention to detail

    * Demonstrate strong communication skills, both verbal and written.

    * Driven project management and organizational skills

    Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to sit; use hands to handle or feel; and talk or hear. The employee is frequently required to reach with hands and arms. The employee must be able to use fingers to grasp, move and manipulate small objects. The employee must use the stomach and lower back muscles to support the body for long periods without getting tired. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 40 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The employee must have the ability to speak clearly so listeners can understand and understand the speech of another person. The work environment will consist of moderate noise (i.e. business office with computers, phones and printers, light traffic). The employee must have the ability to work in a small cubicle and have the ability to sit at a computer terminal for an extended period of time.

    DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified.


    WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Experience with Articulate, and Salesforce is a plus.

    BENEFITS FOR YOU:
    We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn.

    * Medical, Dental Vision plans

    * Health Spending Accounts & Flexible Spending Accounts

    * PTO Holidays

    * 401K with 5% match

    * Paid Family Leave

    * Employee Assistance

    * Disability and Insurance: Short Long Term

    * Service Awards and recognition

    Apply now! Joining our team will provide you with the opportunity to make a difference every day.

    The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

    Interested in Volunteering?

    Life's emergencies don't stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission.

    Visit to learn more, including our most-needed volunteer positions.

    To view the EEOC Summary of Rights, click here: Summary of Rights

     

  • 11 Days Ago

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Curriculum Analyst/Specialist
  • East Orange School District
  • East Orange, NJ FULL_TIME
  • EAST ORANGE SCHOOL DISTRICT East Orange, New Jersey Curriculum Analyst/Specialist Position REPORTS TO: Location Administrator RESPONSIBILITIES: At the discretion/direction of the Assistant Superintend...
  • 1 Month Ago

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Ophthalmic Technician/Float
  • Omni Eye Specialist Pa
  • Union, NJ FULL_TIME
  • 2 Years Experience Required. Certification Preferred. Bilingual preferred. Travel to locations is required. ESSENTIAL JOB DUTIES Obtains patient medical, ocular and medication history and transcribes ...
  • 1 Month Ago

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Dean of Curriculum & Instruction
  • Uncommon Schools
  • Newark, NJ FULL_TIME
  • Company DescriptionUncommon Schools is a nonprofit network of high-performing, public charter schools providing an outstanding K-12 education in historically under-resourced communities. We have proud...
  • 21 Days Ago

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Manager of Curriculum Development
  • AM Conservation
  • Cedar Knolls, NJ FULL_TIME
  • COMPANY SUMMARY As a combined organization, Franklin Energy and AM Conservation Group is undertaking what is perhaps the central challenge of our times – to help drive the transition to net-zero carbo...
  • 9 Days Ago

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S.T.E.M. Curriculum Assistant Developer
  • Gotta Go Gaming Hub Inc
  • Jersey, NJ PART_TIME,CONTRACTOR,INTERN
  • Part-Time S.T.E.M. Curriculum Development Assistant S.T.E.M. Development_ Responsibilities:_ Assist with the development of STEM Curriculum for children ages 7-17 Assist with the development of progra...
  • 9 Days Ago

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0 Curriculum Specialist jobs found in West Orange, NJ area

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Middle School Math Teacher
  • Uncommon Schools
  • Newark, NJ
  • Company Description Uncommon Schools is a nonprofit network of high-performing, public charter schools providing an outs...
  • 3/28/2024 12:00:00 AM

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Elementary Teacher
  • Uncommon Schools
  • Newark, NJ
  • Company Description Uncommon Schools is a nonprofit network of high-performing, public charter schools providing an outs...
  • 3/28/2024 12:00:00 AM

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Special Education Teacher
  • Uncommon Schools
  • Newark, NJ
  • Company Description Uncommon Schools is a nonprofit network of high-performing, public charter schools providing an outs...
  • 3/28/2024 12:00:00 AM

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K-12 Teacher - Elementary, Middle, High School Teacher
  • Uncommon Schools
  • Newark, NJ
  • Company Description Uncommon Schools is a nonprofit network of high-performing, public charter schools providing an outs...
  • 3/28/2024 12:00:00 AM

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Apprentice Teacher
  • Uncommon Schools
  • Newark, NJ
  • Company Description Uncommon Schools is a nonprofit network of high-performing, public charter schools providing an outs...
  • 3/28/2024 12:00:00 AM

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Middle School ELA Teacher
  • Uncommon Schools
  • Newark, NJ
  • Company Description Uncommon Schools is a nonprofit network of high-performing, public charter schools providing an outs...
  • 3/28/2024 12:00:00 AM

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Instructional Specialist (Hiring for Multiple Specialties)
  • GetSelected.com
  • New York, NY
  • Free job-searching + PD for educators. Find a school you love! Position Description Seeking Instructional Specialists at...
  • 3/24/2024 12:00:00 AM

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Instructional Specialist (Hiring for Multiple Specialties)
  • GetSelected.com
  • Staten Island, NY
  • Free job-searching + PD for educators. Find a school you love! Position Description Seeking Instructional Specialists at...
  • 3/24/2024 12:00:00 AM

West Orange is a suburban[22][23] township in central Essex County, New Jersey, United States. As of the 2010 United States Census, the township's population was 46,207, reflecting an increase of 1,264 (+2.8%) from the 44,943 counted in the 2000 Census, which had in turn increased by 5,840 (+14.9%) from the 39,103 counted in the 1990 Census.[24] According to the United States Census Bureau, the township had a total area of 12.171 square miles (31.522 km2), including 12.046 square miles (31.198 km2) of land and 0.125 square miles (0.324 km2) of water (1.03%). It is located approximately 5 miles...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Curriculum Specialist jobs
$84,781 to $105,286
West Orange, New Jersey area prices
were up 1.6% from a year ago

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