Criminal Investigator jobs in Aiken, SC

Under supervision of attorney, provides non-legal services to assist clients in resolution of case and prevention of recidivism.

• Case management: Receive tasks on case management system, determine whether task involves records gathering, witness contact, or other work. Reply to task with acceptance. Comment on task with updates including what has been done, what will be done, any questions, and notes regarding due dates. Upon completion, note in tasks what has been completed.
• Investigation: Upon receipt of an investigation request from case management task, review available file and records. Speak with client (by visit at jail or appointment in office or elsewhere as needed) when necessary. Find requested documents and information. Interview identified witnesses and document interviews in case management software. Play recordings of body worn camera footage, interrogations, forensic interviews and other audio/video recordings for clients. Go to the scene of alleged crimes to locate witnesses, take pictures, and test theories of defense. Testify in court when necessary.
• Client Intake: Meet with prospective clients at local facilities and in office to complete application for services. Make initial determination of client indigency. Answer questions about the indigency verification process. 
• Administrative: Scan files upon file closure. Process discovery as it is received. 
• Performs other duties of a similar nature or level.

POSITION SPECIFIC RESPONSIBILITIES MIGHT INCLUDE:

• Providing assistance and problem resolution to clients, staff, other agencies, and/or general public;
• Receiving and handling mail;
• Preparing business correspondence using standard English grammar, punctuation, and spelling;
• Preparing written reports using standard English grammar, punctuation, and spelling;
• Processing and posting data and checking for accuracy;
• Resolving client issues/questions;
• Entering updates accurately into case management software;
• Visiting local jails to meet with clients;
• Testifying in Court based upon knowledge and research;

• Driving to Court, Jail, or other location.

Education: High School Diploma, Associate’s Degree preferred {Please note:  Upon job offer, you will be required to provide proof of education. Be sure to have the appropriate documents readily available.} 

Experience: Public facing roles involving increasing responsibility 

Knowledge (position requirements at entry):

• Basic office principles;
• Customer service principles;
• Ability to learn department specific policies and procedures.

Skills (position requirements at entry):

• Synthesizing information related to client’s history and current needs to provide necessary reports and supports to client;
• Providing customer service;
• Communication, interpersonal skills as applied to interaction with coworkers, supervisor, the general public, etc. sufficient to exchange or convey information and to receive work direction.  

Licensing Requirements:

Valid state driver’s license required or ability to obtain. 

PERFORMANCE APTITUDES:

• Data Utilization: Requires the ability to review, classify, categorize, prioritize, and/or analyze data. Includes exercising discretion in determining data classification, and in referencing such analysis to established standards for the purpose of recognizing actual or probable interactive effects and relationships.
• Human Interaction: Requires the ability to apply principles of persuasion and/or influence over others in coordinating activities of a project, program, or designated area of responsibility.
• Equipment: Requires the ability to operate, maneuver and/or control the actions of equipment, machinery, tools, and/or materials used in performing essential functions. 
• Verbal: Requires the ability to utilize a wide variety of reference, descriptive, and/or advisory data and information.
• Math: Requires the ability to perform addition, subtraction, multiplication, and division; the ability to calculate decimals and percentages; the ability to utilize principles of fractions; and the ability to interpret graphs.
• Functional Reasoning: Requires the ability to apply principles of influence systems, such as motivation, incentive, and leadership, and to exercise independent judgment to apply facts and principles for developing approaches and techniques to resolve problems.
• Situational Reasoning: Requires the ability to exercise judgment, decisiveness and creativity in situations involving the evaluation of information against sensory, judgmental, or subjective criteria, as opposed to that which is clearly measurable or verifiable.
• Physical Abilities: Tasks require the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (5-10 pounds). Tasks may involve extended periods of time at a keyboard or workstation.
• Sensory Requirements: Some tasks require the ability to communicate orally.

• Environmental Factors: Essential functions are regularly performed without exposure to adverse environmental conditions.

This position requires staff call up in an emergency situation.

This position requires less than 50% travel from office to other locations.

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The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to this job.