Credit and Collections Supervisor is responsible for the activities and operations in the credit and collections department. Oversees the processing and verification of applications for credit and the solicitation for payment on overdue accounts. Being a Credit and Collections Supervisor investigates credit issues and suggests payment options to be approved. Ensures collectors follow all protocols, laws and regulations to collect payments efficiently. Additionally, Credit and Collections Supervisor may require a bachelor's degree. Typically reports to a manager. The Credit and Collections Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Credit and Collections Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
We are seeking a Credit Solutions Advisor - Auto Collections for the Auto Credit Solutions Department.
The purpose of the Credit Solution Advisor/Collector position is to resolve delinquency on auto loans. The role requires daily phone calls, processing payments, and collection activity letters. The Collector is accountable for assisting members with resolving loan delinquency, total loss and gap claim inquiries, Collateral Protection Insurance matters, and /or other account issues affecting loan repayment. Perform skip tracing duties, examine delinquent loans, and make recommendations for extensions, and due date changes, monitoring and responding to digital banking inquiries related to auto loan, refinance, and repossession recommendations.
If you have collection and customer service experience, you should apply right away!
Highlights:
Experience:
Required
Education:
Required
Skills & Knowledge:
Required
Schedule: Monday-Friday, 8:00 am-5:00 pm; Rotating late shifts (10 am to 7 pm) 1 Saturday per month = 9 am to 12 pm.
Level of Work: 1C
Credit Human provides employees with many benefits from insurance coverage to college tuition reimbursement.
To get to know Credit Human and learn more about our benefits, visit our careers page at www.credithuman.com/careers.
Credit Human conducts employment background checks that may be used for decisions related to employment with Credit Human. Standard background checks performed on final candidates include NCUA Administrative and Prohibited Orders, ChexSystems, past employment verification, criminal history checks on convictions, and outstanding arrest warrants within the past seven years. Degree verifications are conducted if listed on the employment application. Additional background checks relevant to the role may include a motor vehicle registration check, credit check, and/or fingerprint card. Applicants must be currently authorized to work in the United States on a full-time basis.