Credit and Collections Supervisor is responsible for the activities and operations in the credit and collections department. Oversees the processing and verification of applications for credit and the solicitation for payment on overdue accounts. Being a Credit and Collections Supervisor investigates credit issues and suggests payment options to be approved. Ensures collectors follow all protocols, laws and regulations to collect payments efficiently. Additionally, Credit and Collections Supervisor may require a bachelor's degree. Typically reports to a manager. The Credit and Collections Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Credit and Collections Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
Under the direction of the Branch Manager, the Branch Supervisor is responsible for efficiently supervising the daily operations of the branch and direct reports. Oversees and approves the daily work of the line employees. Resolves complex member issues. Assumes the responsibilities of the Branch Manager when made necessary by absence. Assists in coaching employees of the branch to achieve individual, branch and Credit Union goals. Promotes and maintains a positive image of the Credit Union.
ESSENTIAL FUNCTIONS
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The following statements are intended to describe the general nature and level of work being performed by this position. It is not intended to be an exhaustive list of all duties, responsibilities, and skills required of this position. Other duties may be assigned to meet business needs.
Education and Experience
High School diploma or an equivalent combination of education and experience.
Two or more years of increasingly responsible branch operational experience in a supervisory role within a financial institution.
None.
Supervisory Skills and Abilities
Develops and encourages cooperation and teamwork among employees.
Possesses skills in directing, coaching, motivating, delegating, evaluating, and counseling assigned employees.
Knowledge and experience in promoting teamwork and eliminating barriers to effectively working within the Department and across the Credit Union organizational structure.
Performs duties accurately and efficiently, even with frequent interruptions.
Operates a variety of office equipment and machines.
Travels, attends, and participates in meetings, seminars, and conferences held before and after normal business hours that may require unaccompanied long-distance travel and overnight lodging.
Ability to work a variety of hours, including evenings and weekends.
AFFIRMATIVE ACTION/EEO STATEMENT:
CoastHills is an Equal Opportunity/Affirmative Action employer. We will consider all qualified applicants for employment without regard to race, color, religion, ancestry, gender, pregnancy, sex, sexual orientation, transitioning status, gender identity, gender expression, national origin, age, genetic information, military and veteran status, marital status, medical condition, mental disability, physical disability, or any other basis protected by local, state, or federal law.
For our EEO Policy Statement, please click here. If you’d like more information on your EEO rights under the law, please click here.
ACKNOWLEDGEMENT
This Job Description describes the essential responsibilities and qualifications of the position described. It is not an exhaustive statement of all the duties, responsibilities, or qualifications of the job.
Your signature indicates that you have read this Job Description and understand the essential functions and objectives of the position, qualifications required, and key competencies of the position. This job description is subject to change and does not represent an employment contract.
Clear All
0 Credit and Collections Supervisor jobs found in Santa Maria, CA area