Credit and Collections Supervisor jobs in New Jersey
Credit and Collections Supervisor is responsible for the activities and operations in the credit and collections department. Oversees the processing and verification of applications for credit and the solicitation for payment on overdue accounts. Being a Credit and Collections Supervisor investigates credit issues and suggests payment options to be approved. Ensures collectors follow all protocols, laws and regulations to collect payments efficiently. Additionally, Credit and Collections Supervisor may require a bachelor's degree. Typically reports to a manager. The Credit and Collections Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Credit and Collections Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
Recently Added Credit and Collections Supervisor jobs
Supervisor Credit and Collections
- New Jersey Resources
-
Wall, NJ
FULL_TIME
- Energize your future and join our team as we pursue a reliable, sustainable, cleaner energy future. At our Fortune 1000 diversified energy company, you’ll find a friendly, community-minded environment, with flexible work schedules, opportunities for growth and development, and competitive pay and benefits. New Jersey Natural Gas (NJNG), a subsidiary of New Jersey Resources is seeking a Supervisor Credit and Collections to oversee systematic processes in order to achieve company goals of minimizing delinquency and mitigating uncollectable debt. Take ownership of key performance metrics and strive for continuous improvement. Collaborate with interdepartmental peers on operational issues while maintaining a balance between revenue recovery, overall business need and customer satisfaction. Major Responsibilities: Prioritize and plan collection of delinquent accounts utilizing various communication channels (i.e. correspondence, auto-dialer), field collections or service disconnection. Oversee daily field collection workload assignment function and provide coverage as required. Assure that all clerical support functions are completed accurately, timely and comply with established internal controls. Motivate and manage department and individual employee performance toward achievement of goals. Communicate performance expectations for department employees. Evaluate and communicate actual performance, including productivity and effectiveness of field collectors through periodic field observations. Communicate individual and department results. Document both recognition for performance achieved and/or coaching/discipline where performance gaps exist. Promote health and safety awareness, including safe work and driving practices in order to prevent and reduce injuries. Assure that all Company policies, procedures and standards are adhered to by all employees. Monitor and analyze delinquency through system reports, query data or other forms of business intelligence and pursue initiatives for process and performance improvement. Provide management with timely and accurate data and collaborate on any performance deficiencies. Effectively manage bad debt risk by ensuring adherence to established procedures and monitoring write-off, collection agency performance and bankruptcy claims. Effectively investigate and resolve complex customer collection issues and escalated collection complaints. Record complaint data as required. Support account level informational needs of energy assistance programs and/or various social and consumer related agencies to facilitate payment. Maintain a close working relationship with other departments interfacing with Customer Services (i.e. Legal, Energy Delivery, Regulatory) to meet the needs of the Company, ensure compliance with fair debt collection practices and N.J.A.C rules and regulations. Provide testimonial support as requested in debt-related legal actions. Maintain effective leadership of staff and set an example through personal conduct, attitude, attendance and performance. Administrate staff within the framework of the Labor/Management Agreement. Assists in the preparation of operational budgets assuring that goals and objectives are met. Support departmental initiatives and supervisory coverage needs as required. Work with team members to develop ways of performing work more efficiently for continuous improvement Position Specifications: A bachelor's degree in business management or finance is preferred. 3 -5 years collection industry related experience with at least 3 years experience in a supervisory field or the combined equivalent in education and experience is required. Excellent organizational, coaching, motivational and interpersonal skills are required. Good written and oral communication skills with the ability to communicate effectively and resolve escalated issues. Self- motivated and results oriented with the ability to utilize judgment to plan and accomplish goals in an environment of competing business needs/resources. Proficient in collection industry concepts, practices, and procedures. Some experience with debt litigation and bankruptcy processes preferred. Proficient use and understanding of MS Office products (Word, Excel, Outlook) with the ability to learn proprietary systems (UCIS, PCAD) and adapt to new technologies. Ability to create spreadsheets and analyze data for the purposes of identifying gaps, evaluating performance, prioritizing work, and making recommendation. Demonstrated inquisitiveness and the pursuit of continuous improvement. Must be flexible to change based on business needs Must possess a professional appearance, be dependable, self-motivated and work well within a team. Prior supervision experience of both office and field staff preferred. Prior utility or similar industry experience is helpful. * The above job description is reflective of the primary duties of this position and in no way limits the supervisor from assigning any other duties, responsibilities or initiatives as deemed necessary. New Jersey Resources is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, gender identity and/or expression, national origin, disability, veteran, or other protected status.
- 20 Days Ago
Credit and Collections Representative
- EMSL Analytical, Inc
-
Cinnaminson, NJ
FULL_TIME
- EMSL is seeking a Credit and Collections Representative in Cinnaminson, NJ. Ideal candidate must have three years business to business collections experience. This position will be on-site and based o...
- 10 Days Ago
Credit and Collections Specialist
- dancker
-
Somerville, NJ
FULL_TIME
- Job Description | Credit and Collection Specialist Somerville, NJWe are seeking an experienced and detail-oriented Credit and Collection Specialist to join our finance team and contribute to the conti...
- 11 Days Ago
Credit/Collections Specialist
- Marcolin Eyewear
-
Somerville, NJ
FULL_TIME
- A credit and collections specialist’s goal is to manage the collection of the accounts assigned, to reduce the number of delinquent accounts, maintain accurate customer records, and provide excellent ...
- 12 Days Ago
Credit and Collections Clerk
- J & J Snack Foods
-
Mount Laurel, NJ
FULL_TIME
- J & J Snack Foods Inc. manufactures and distributes nutritional snack foods to the food service and retail supermarket industries. J&J Snack Foods is committed to employing and retaining talented and ...
- 6 Days Ago
Credit and Collections Specialist
- Confidential
-
Edison, NJ
FULL_TIME
- Job Summary:Designer Greetings Inc is seeking Full Time Credit and Collection Assistant . The Credit Collections Clerk will facilitate collection of delinquent accounts; the Clerk will also assist ind...
- 18 Days Ago
Credit and Collections Supervisor jobs at Popular Companies
Healthcare Solutions Specialist
- Resource 1 LLC
-
Baltimore, MD
- Our client, a medical device company, is seeking a Healthcare Solutions Sales Specialist for a fully remote position. Th...
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Inventory Logistics Supervisor
- REEDS Jewelers
-
Wilmington, NC
- REEDS Jewelers is excited to post this important leadership position to join our inventory department. REEDS Jewelers pr...
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Community Health Worker (Community Liaison Worker Level ll), Quality & Safety - UPL *Grant Funded*
- NYC Health + Hospitals
-
New York, NY
- About NYC Health + Hospitals: Empower Every New Yorker — Without Exception — to Live the Healthiest Life Possible NYC He...
- 4/18/2024 12:00:00 AM
Assistant Community Manager
- AOG Living
-
Lake Jackson, TX
- Our national multi-family management company seeks an Assistant Community Manager with a "Whatever it Takes" attitude to...
- 4/18/2024 12:00:00 AM
Human Resources Assistant
- Hamilton Parker
-
Columbus, OH
- The Human Resources Assistant is responsible for supporting the Director of HR in the day-to-day HR operations for all o...
- 4/18/2024 12:00:00 AM
Regional Finance Manager
- Top US Private School System
-
Beacon, NY
- Prestigious Regional Private School System announces search for Regional Controller/Treasurer One of the largest private...
- 4/18/2024 12:00:00 AM
Regional Sales Manager
- IPD (Industrial Parts Depot, LLC)
-
Seattle, WA
- Join the IPD Team!! We are seeking a full-time Regional Sales Manager Northwest United States and West Canada the growth...
- 4/18/2024 12:00:00 AM
Assistant Community Manager
- AOG Living
-
Houston, TX
- Our national multi-family management company seeks an Assistant Community Manager with a "Whatever it Takes" attitude to...
- 4/18/2024 12:00:00 AM
About New Jersey
New Jersey is bordered on the north and northeast by New York (parts of which are across the Hudson River, Upper New York Bay, the Kill Van Kull, Newark Bay, and the Arthur Kill); on the east by the Atlantic Ocean; on the southwest by Delaware across Delaware Bay; and on the west by Pennsylvania across the Delaware River.
New Jersey is often broadly divided into three geographic regions: North Jersey, Central Jersey, and South Jersey. Some New Jersey residents do not consider Central Jersey a region in its own right, but others believe it is a separate geographic and cultural area from the Nor...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Credit and Collections Supervisor jobs
$75,287 to $105,035
Most Popular Cities in New Jersey for Credit and Collections Supervisor Jobs
What does a Credit and Collections Supervisor do?
Credit and Collections Supervisor in Atlantic City, NJ
As a Credit and Collections Supervisor you are going to be responsible for.
January 16, 2020
Credit and Collections Supervisor in Lowell, MA
As a Collections Manager, you will be required to be able to present reports on invoicing and credit portfolio, etc.
January 22, 2020
Credit and Collections Supervisor in Vincennes, IN
Credit and collections supervisors need the ability to understand and interpret the financial condition of applicants and current customers.
December 01, 2019