Credit and Collections Supervisor is responsible for the activities and operations in the credit and collections department. Oversees the processing and verification of applications for credit and the solicitation for payment on overdue accounts. Being a Credit and Collections Supervisor investigates credit issues and suggests payment options to be approved. Ensures collectors follow all protocols, laws and regulations to collect payments efficiently. Additionally, Credit and Collections Supervisor may require a bachelor's degree. Typically reports to a manager. The Credit and Collections Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Credit and Collections Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
THE JOB
We are looking for a Collections Officer to join our team at our West End Branch.
The primary function of this position is to assist members during financial difficulties while protecting the interest of the CU.
This position is responsible for reaching out to members via telephone, mail or email. Our Collections Officers work with members to gain their trust and create goodwill, while still collecting outstanding payments and helping them get back on track financially. If you enjoy a fast-paced work environment and have a heart for helping others, this opportunity could be perfect for you.
OUR PEOPLE
We hire people who are passionate about life and helping others. Our people are enthusiastic about making members feel welcome and appreciated. They focus on improving themselves and encouraging one another. Our greatest assets are not in our vaults. Our greatest assets are our people.
WHAT WE OFFER
Ready to love where you work? We want to learn about you. Apply Now! (We do require a resume and application to move forward in the hiring process.)
Altana is an Equal Opportunity Employer.