Credit and Collections Supervisor jobs in Annandale, VA

Credit and Collections Supervisor is responsible for the activities and operations in the credit and collections department. Oversees the processing and verification of applications for credit and the solicitation for payment on overdue accounts. Being a Credit and Collections Supervisor investigates credit issues and suggests payment options to be approved. Ensures collectors follow all protocols, laws and regulations to collect payments efficiently. Additionally, Credit and Collections Supervisor may require a bachelor's degree. Typically reports to a manager. The Credit and Collections Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Credit and Collections Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)

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Collections Manager
  • SkyPoint Federal Credit Union
  • Germantown, MD FULL_TIME
  • About Us:

    SkyPoint Federal Credit Union makes banking simple and accessible. A community-based financial institution, located in Montgomery County, Maryland, SkyPoint serves our members in the greater Washington D.C. metro region with a wide array of financial services, supported by technology, and offers great value, affordable fees, and rates through our member-owned structure. The only designated Community Development Financial Institution (CDFI) credit union in Montgomery County, SkyPoint helps our members and the community gain access to the financial services needed to prosper. Through our inclusive, expert, and compassionate team, we focus on removing banking complexities, and building empowering relationships with our members to help you achieve your financial goals with simple and accessible banking solutions.


    General  Responsibilities:

    The Collections Manager coordinates the Collection activities of the Credit Union with third party vendors, members and internal staff. Ensures Collection activities are in compliance with state and federal regulations and SkyPoint policies and procedures. Responds to questions and/or provides information upon request from members (internal and external). Processes requests/transactions, as appropriate. Assist members and potential members in understanding and utilizing Credit Union products and services.


    Job Description:


    • Collects all accounts that have reached a delinquent status. Communicates and counsels members with delinquent accounts using specific knowledge of SkyPoint guidelines, NCUA policies, as well as the Fair Debt Collection Practices Act. Counsels members with delinquent loans using specific knowledge of good collection techniques to maintain good relationships with delinquent members while avoiding losses.
    • Creates and maintains collection files. Documents collection activity in systems. Coordinates all aspects of repossessions and foreclosures with third party providers and attorneys. Prepares and sends all required letters and documentation to members. If legal action is needed, files judgment with the court or transfers file to attorneys.
    • Works collection queues daily, monitoring member accounts and applying right of offset funds to loans or overdraft fees, as appropriate. Review C-Pay Analysis journal daily.
    • Responsible for but not limited to: recommending accounts to charge off, repossession, legal action, settlements on charged off accounts, freezing shares for delinquent purposes, answering court attachments, handling bankruptcies (Chapter 7 & 13), and when necessary, works with the credit union approved collection attorney to collect accounts through legal means.
    • Gather information regarding delinquent loan activity for the Director of Lending. Maintain and prepare reports for the monthly Board of Directors meeting (i.e. loans charged off, list of loans 1 to 180 past due, automobiles repossessed and sold, and bankruptcy filings).
    • Responsible for preparing a variety of reports on a weekly, monthly, quarterly, etc. basis, and for recommending policy and developing procedures to assure compliance with state and federal regulations. Reports include but are not limited to: charge-off, collateral types by DQ loans (5300), quarterly bankruptcy.
    • May represent the Credit Union at legal proceedings. May negotiate with attorneys on bankruptcy and other legal issues in consultation with the Director of Lending. Coordinates repossessions with repossession company. Initiates appropriate action to sell or dispose of repossessed vehicles. Prepares documentation for court ordered judgments on smaller loans where legal support may not be required. Assigns accounts to outside Collection agency, according to policy. Works with attorney to initiate foreclosure process. Initiates appropriate action to sell property.
    • Responds to court garnishment and levies. Responds to consumer disputes from Credit Bureau Agencies to ensure proper reporting of account activity. Files death claims in accord with county and state requirements.
    • Assists with handling check fraud/other fraud, involving authorities and developing police relationship on cases in order to pursue legal action when warranted.
    • Maximizes recovery efforts to increase recoveries of charged off loans and accounts. After an account or loan has been charged off, reviews account, utilizes all available tools, methods and legal avenues to locate the member and collect on the account unless it does not make financial sense to do so.
    • Enhance the Courtesy Pay focus, monitor charge offs, active accounts and income levels each month to ensure the success and profitability of the program.
    • Reviews the Multi-Dimensional Portfolio Analysis (MDPA) and takes appropriate action on loans as necessary, makes recommendations to policies and procedures based on findings of the MDPA to the Lending Director.
      • 23 Days Ago

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      Collections Specialist
      • Lafayette Federal Credit Union
      • Rockville, MD FULL_TIME
      • DescriptionWelcome to Lafayette Federal Credit Union Careers! Our organization is growing, and we are seeking top-notch individuals to provide support to our members. Our employees are a critical comp...
      • 6 Days Ago

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      Credit and Collections Specialist
      • Kelly Generator & Equipment
      • Owings, MD FULL_TIME
      • Responsibilities: Review and Establish Credit Terms Review credit applications for validity and completeness Run credit report, evaluate eligibility for terms, and assign terms if applicable Review pa...
      • 14 Days Ago

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      Credit & Collections Manager - Reston, VA
      • Bowman
      • Reston, VA FULL_TIME
      • Purpose Administer credit and collections program and processes for the company. Key Responsibilities Leadership and Direction Receive broad guidance from senior-level management relating to overall k...
      • 1 Month Ago

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      Collections Specialist - Credit Union (Partially Remote)
      • Latitude, Inc.
      • Reston, VA FULL_TIME
      • Salary: $50,000 - 55,000/yearThis position allows hybrid remote work after 6 months. We are currently seeking an Collections Specialist to assist the Default Prevention and Recovery department in moni...
      • 1 Month Ago

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      Hybrid Collections Specialist (Banks, Credit Union)
      • Latitude, Inc.
      • Reston, VA FULL_TIME
      • This role is fully on-site in Reston VA for the first 6 months. After that 6 month period, this role will transition to alternating fully remote and fully on-site weekly. The salary is $50-55k/yr depe...
      • 1 Month Ago

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      0 Credit and Collections Supervisor jobs found in Annandale, VA area

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      Acquisition Program Manager - Senior/Expert Level
      • National Reconnaissance Office (NRO)
      • Chantilly, VA
      • WE ARE THE NRO For sixty years, the NRO has developed, acquired, launched and operated the satellites that are the found...
      • 3/28/2024 12:00:00 AM

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      Rep, PS II (Phleb) - P/T
      • Quest Diagnostics Incorporated
      • Reston, VA
      • Representsthe face of our company to patients who come to Quest Diagnostics, both as part of their health routine or for...
      • 3/28/2024 12:00:00 AM

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      Rep, PS II (Phleb)
      • Quest Diagnostics
      • Burke, VA
      • Overview: Represents the face of our company to patients who come to Quest Diagnostics, both as part of their health rou...
      • 3/28/2024 12:00:00 AM

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      Rep, PS II (Phleb)
      • Quest Diagnostics Incorporated
      • Burke, VA
      • Representsthe face of our company to patients who come to Quest Diagnostics, both as part of their health routine or for...
      • 3/28/2024 12:00:00 AM

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      Internal Revenue Agent (Examiner) 12 MONTH ROSTER (AMENDED)
      • Department Of The Treasury
      • Vienna, VA
      • Duties WHAT IS THE LARGE BUSINESS & INTERNATIONAL (LB&I) DIVISION? A description of the business units can be found at: ...
      • 3/27/2024 12:00:00 AM

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      Internal Revenue Agent (Examiner) 12 MONTH ROSTER (AMENDED)
      • Department Of The Treasury
      • Washington, DC
      • Duties WHAT IS THE LARGE BUSINESS & INTERNATIONAL (LB&I) DIVISION? A description of the business units can be found at: ...
      • 3/27/2024 12:00:00 AM

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      Internal Revenue Agent (Examiner) 12 MONTH ROSTER (AMENDED)
      • Department Of The Treasury
      • Fredericksburg, VA
      • Duties WHAT IS THE LARGE BUSINESS & INTERNATIONAL (LB&I) DIVISION? A description of the business units can be found at: ...
      • 3/27/2024 12:00:00 AM

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      CDL Delivery Driver>
      • Ferguson
      • Chantilly, VA
      • Ferguson - JobID: R-111283 [Flex Driver] As a Delivery Driver at Ferguson, you'll: Deliver materials to the customer; As...
      • 3/25/2024 12:00:00 AM

      Annandale is located at 38°50′3″N 77°12′41″W / 38.83417°N 77.21139°W / 38.83417; -77.21139 (38.834134, −77.211277). Annandale is mostly traversed by the Capital Beltway and Virginia State Route 236. The center of town is considered to be where Route 236, Columbia Pike, and Backlick Road meet around two miles (3 km) east of Interstate 495 on Route 236. According to the United States Census Bureau, the CDP has a total area of 7.86 square miles (20.4 km2), all of it land. The area is part of the coastal plain located just east of the Fall Line separating the coastal plain of Virginia from the ...
      Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
      Income Estimation for Credit and Collections Supervisor jobs
      $76,218 to $106,327
      Annandale, Virginia area prices
      were up 1.3% from a year ago

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