Credit and Collections Manager develops and administers credit and collection programs. Oversees investigation of credit risk in customers and suppliers and advises on course of action for credit applications. Being a Credit and Collections Manager designs and implements processes to improve cash flow and reduce receivables. Monitors and negotiates the collection of overdue accounts. Additionally, Credit and Collections Manager monitors credit and collection processes and operations; makes recommendations on opportunities for improvement. Requires a bachelor's degree. Typically reports to a director. The Credit and Collections Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Credit and Collections Manager typically requires 5 years experience in the related area as an individual contributor. 1-3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
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Under the direction of the Senior Vice President of Lending, this position will be responsible for planning, coordinating, and managing the activities of the Collections Department in conformance with established Credit Union policies and procedures.
This role has a hybrid work schedule. We are looking for candidates located near our Marlborough office as this role will require a commute to the office a minimum of three times per week.
Essential Functions:
The above is a description of the ordinary duties of the position. It should be expected that from time-to-time other duties, both related and unrelated to the above, may be assigned and, therefore, required.
Supervisory Scope:
Up to five.
Preferred Qualifications:
To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Bachelor’s degree or equivalent in experience. Five years of collection experience within a financial institution with at least one year of supervisory responsibility. Excellent negotiation skills and well developed organizational, decision making and communication skills.
Work Environment:
Usual office working conditions with absence of most disagreeable conditions and with occasional exposure to noise.
Physical Demands:
While performing the duties of this position, the individual is required to use hands, handle and feel objects, tools or controls; reach with hands and arms; talk and hear. The individual frequently is required to stand, walk and sit. The individual is occasionally required to stoop, kneel, crouch, or lift up to fifteen pounds. Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
The estimated salary range for this position is $85,000.00USD to $100,000.00USD. Actual salary may vary up or down depending on job-related factors which may include knowledge, skills, and experience. In addition, this position is eligible for incentive compensation.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.