Credit and Collections Manager jobs in Louisiana
Credit and Collections Manager develops and administers credit and collection programs. Oversees investigation of credit risk in customers and suppliers and advises on course of action for credit applications. Being a Credit and Collections Manager designs and implements processes to improve cash flow and reduce receivables. Monitors and negotiates the collection of overdue accounts. Additionally, Credit and Collections Manager monitors credit and collection processes and operations; makes recommendations on opportunities for improvement. Requires a bachelor's degree. Typically reports to a director. The Credit and Collections Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Credit and Collections Manager typically requires 5 years experience in the related area as an individual contributor. 1-3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Recently Added Credit and Collections Manager jobs
Collections Manager
- Louisiana Federal Credit Union
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Laplace, LA
FULL_TIME
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Think cold steely walls, navy-blue suits, and stuffy financial jargon.Now think the opposite.At Louisiana Federal Credit Union (FCU), you'll work alongside an enthusiastic team in a vibrant atmosphere. We believe in helping our members while achieving personal and professional fulfillment along the way. We call it "living our WHY."We are looking for a Collections Manager to join our team! The Collections Manager will work in two offices: The Administrative office currently located in Laplace, La and a location in Metairie off of the Service Road.The initial pay range for this position is $59K - $69K annually, based on knowledge and experience, with the potential to grow in the department and/or the organization.Role:The Collections Manager oversees all collections functions including the control of credit accounts that are late, potentially delinquent, delinquent, or charged off. Assists in the resolution of difficult and complex account situations. They perform periodic evaluation of collections policies and procedures and make modifications as needed. They ensure that established policies, procedures, and legal requirements are followed. They coordinate activities, ensuring all subordinate areas of responsibility support Credit Union objectives. They train, direct, and appraise personnel. They ensure services are delivered professionally and efficiently.
Major Duties and Responsibilities:- Ensures staffing levels are appropriate. Interviews, hires, and assigns personnel. Provides leadership to personnel through effective objective setting, delegation, and communication. Conducts staff meetings as required. Informs personnel of policy, procedural, and legal changes. Discusses areas needing improvements, identifies training needs and develops and implements appropriate training programs. Conducts training sessions and cross-trains as appropriate. Ensures personnel are well trained, effective, and optimally used. Conducts performance appraisals as required. Formulates and implements corrective actions as needed.
- Assists the Vice President of Loan Solutions in developing short and long-term goals and plans. Keeps the Vice President of Loan Solutions informed of area operations and of any significant problems. Provides recommendations to improve collections processes and effectiveness and ensure the integrity of department processes.
- Monitors and evaluates work quality, efficiency, and productivity. Provides suggestions for improved service delivery. Seeks new methods to accomplish department functions.
- Ensures collection actions are thoroughly documented. Ensures accurate accounting for and collection of accounts that are charged off. Provides assistance with complex and sensitive collections activities. Oversees charge-offs, repossessions, and various court collections actions. Makes recommendation for action.
- Executes established operational goals and ensures that corporate-wide plans are complemented and supported.
- Stays informed regarding changes in collection practices and trends. Ensures changes in legal requirements and government regulations are integrated into current practices.
- Works with delinquent members to reach suitable arrangements to restore accounts to current status. Utilizes effective human relations skills and persuasion to resolve negative situations. Discusses possible financial arrangements, informs clients of possible legal actions, and provides or suggests financial counseling as means to arrive at suitable payment arrangements.
- Coordinates collections efforts with related departments. Ensures that collections functions are completed in accordance with established Credit Union policies and procedures and applicable legal requirements. Ensures confidentiality is maintained. Directs, coordinates and schedules work.
- Completes special projects as assigned. Completes required reports, records, and other documentation as required.
- Ensures Credit Union assets are protected. Ensures the Credit Union's professional reputation is maintained.
- Assists in developing department policies and procedures. Conducts periodic reviews of existing policies and procedures to ensure maximum efficiency and service delivery.
- Builds relationships with vendors critical to the success of the department for collection action in the legal arena.
- Must comply with all company policies and procedures, applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control.
Knowledge and Skills:- Two to five years of similar or related experience, including time spent in preparatory positions.
- A two-year college degree or completion of a specialized course of study at a business or trade school.
Interpersonal Skills needed:A significant level of trust and diplomacy is required to be an effective subject matter expert in the position. In-depth dialogues, conversations and explanations with customers, direct and indirect reports and outside vendors of a sensitive and/or highly confidential nature is a normal part of the day-to-day experience. Communications can involve motivating, influencing, educating and/or advising others on matters of significance.Other skills needed:Strong supervisory and leadership skills required to manage, motivate, and develop employees. This position requires a perceptive person who is capable of relating to individuals at all levels. As unique situations present themselves, the incumbent must be sensitive to the members, employees and Credit Union needs and the Credit Union's public image. Strong communication, analytical, problem solving, and decision-making skills are required to effectively uncover and resolve complex member and employee issues. Excellent interpersonal and customer service skills, attentiveness, information retention, tact and diplomacy are needed in dealing with both members and employees.Ability to work in a fast-paced environment and under pressure. The ability to make sound decisions. This may include making on-the-spot decisions regarding member transactions; weighing member satisfaction issues with the Credit Union exposure to loss or fraud and the ability to think through and rationalize decisions.ADA Requirements:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to handle or feel including the use off a computer keyboard; reach with hands and arms; talk, convey detailed or important instructions or ideas accurately, loudly, or quickly; and hear, including the use of a telephone and video conferencing. The employee is frequently required to walk. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include color and texture perception, as well as the ability to adjust focus.Must be able to routinely perform work indoors in climate-controlled share work area. The noise level in the work environment is usually moderate. This position may work remotely and/or hybrid at times.Must be able to perform job functions independently and work effectively either on own or as part of a team. Must be able to plan and direct the work activities of self-and/or others. Must be able to read and carry out various complicated written and oral instructions. Must be able to speak clearly and deliver information in a logical and understandable sequence. Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate the highest level of customer service and discretion when dealing with the public. Must be able to perform responsibilities with composure under the stress of deadlines/requirements for extreme accuracy and quality and/or fast pace. Must be able to effectively handle multiple, simultaneous, and changing priorities. Must be capable of exercising the highest level of discretion on both internal and external confidential matters. - 1 Day Ago
Collections Manager
- XPLORE FEDERAL CREDIT UNION
-
Metairie, LA
FULL_TIME
- DescriptionRole:To preserve the Credit Union’s assets by controlling delinquent accounts, collecting delinquent loan payments and/or recovering collateral; hiring, scheduling, training, and monitoring...
- 21 Days Ago
Collections Manager
- La Capitol Federal Credit Union
-
Baton Rouge, LA
FULL_TIME
- La Capitol Federal Credit Union is the 5th largest credit union in the state of Louisiana. Our mission is to improve the financial wellbeing of our members! This is our focus and passion. However, thi...
- 23 Days Ago
Collections Officer
- Carter Credit Union
-
Springhill, LA
FULL_TIME
- POSITION PURPOSE To protect the assets of the credit union by collecting those accounts which have become delinquent and to minimize losses to the credit union and its members. ESSENTIAL FUNCTIONS AND...
- 15 Days Ago
Collections Officer
- Carter Credit Union
-
Shreveport, LA
FULL_TIME
- POSITION PURPOSE To protect the assets of the credit union by collecting those accounts which have become delinquent and to minimize losses to the credit union and its members. ESSENTIAL FUNCTIONS AND...
- 15 Days Ago
Credit & Collections Representative
- Globalstar
-
Covington, LA
FULL_TIME
- DescriptionWho we are: Globalstar pioneered personal safety by introducing its SPOT Satellite GPS Messenger in 2007. Today, leveraging its low-earth orbit (LEO) satellite constellation, Globalstar rel...
- 15 Days Ago
Credit and Collections Manager jobs at Popular Companies
Credit Collections Manager
- Amotec Inc.
-
Wayne, PA
- Amotec is currently supporting a search for a Credit and Collections Manager. Located northwest of Philadelphia, our cli...
- 4/26/2024 12:00:00 AM
Area Credit Manager
- US LBM Corporate
-
Buffalo Grove, IL
- US LBM is one of the leading and fastest growing distributors of specialty building materials in the United States, with...
- 4/26/2024 12:00:00 AM
Area Credit Manager
- US LBM Holdings LLC
-
Colorado Springs, CO
- US LBM is one of the leading and fastest growing distributors of specialty building materials in the United States, with...
- 4/26/2024 12:00:00 AM
SAP FICO Consultant
- Numeric Technologies
-
- Numeric Technologies, Inc is looking for a Job Title: Sr. SAP FICO consultant to provide services for our client: As a S...
- 4/26/2024 12:00:00 AM
Collections Manager
- Marcolin
-
Branchburg, NJ
- The Credit & Collections Manager is responsible for the strategic management and the day-to-day operations of the Credit...
- 4/25/2024 12:00:00 AM
Credit Collections Manager
- Amotec Inc.
-
Wayne, PA
- Amotec is currently supporting a search for a Credit and Collections Manager. Located northwest of Philadelphia, our cli...
- 4/25/2024 12:00:00 AM
Account Sales Manager
- CAREERXCHANGE, Inc.
-
Miami, FL
- About the Client: A global market leader in maritime, offshore, and fire safety equipment. Providing services for passen...
- 4/24/2024 12:00:00 AM
Office Administrator
- SoCalJCB
-
Fontana, CA
- Position Purpose JCB is actively recruiting an Office Administrator for a JCB dealership in Fontana, California. This po...
- 4/22/2024 12:00:00 AM
About Louisiana
Louisiana is bordered to the west by Texas; to the north by Arkansas; to the east by Mississippi; and to the south by the Gulf of Mexico.
The state may properly be divided into two parts, the uplands of the north, and the alluvial along the coast.
The alluvial region includes low swamp lands, coastal marshlands and beaches, and barrier islands that cover about 20,000 square miles (52,000 km2). This area lies principally along the Gulf of Mexico and the Mississippi River, which traverses the state from north to south for a distance of about 600 mi (970 km)) and empties into the Gulf of Mexico; ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Credit and Collections Manager jobs
$96,873 to $136,914
Most Popular Cities in Louisiana for Credit and Collections Manager Jobs
What does a Credit and Collections Manager do?
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