Credit and Collections Clerk collects and maintains accurate credit information. Reviews and verifies overdue accounts. Being a Credit and Collections Clerk contacts customers to confirm outstanding payments and renews credit information to help minimize outstanding debts. Requires a high school diploma. Additionally, Credit and Collections Clerk typically reports to a manager. The Credit and Collections Clerk works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)
This is a great opportunity for an individual with excellent communication and negotiation skills who has a desire to assist members in resolving their financial challenges. Performing all aspects of collecting, including contacting delinquent accounts, creating repayment strategies, coordinating repossessions and filing the appropriate paperwork while executing the credit union policies, objectives and goals.
The Collection Specialist is responsible for performing various collection duties on Consumer Vehicle loans, consumer personal loans, and credit cards in various stages of delinquency. This position is responsible for control and resolution of delinquent loans and credit card accounts in order to minimize losses. The will work quickly and accurately to contact customers to determine a reason for payment delinquency and negotiate a payment commitment while maintaining a professional and pleasant demeanor. Using a computerized system for tracking, information gathering, and troubleshooting, you will complete phone calls to meet required performance standards and metrics. You will be responsible for research and follow-up on issues relating to these accounts. The goal of this role is to effectively reduce delinquency, losses and increase recoveries.
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