Credit and Collections Clerk jobs in Mansfield, OH

Credit and Collections Clerk collects and maintains accurate credit information. Reviews and verifies overdue accounts. Being a Credit and Collections Clerk contacts customers to confirm outstanding payments and renews credit information to help minimize outstanding debts. Requires a high school diploma. Additionally, Credit and Collections Clerk typically reports to a manager. The Credit and Collections Clerk works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)

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Collections Representative (TEMPORARY)
  • Eagle Mark 4
  • Mansfield, OH TEMPORARY
  • COLLECTIONS REPRESENTATIVE (TEMPORARY) - MANSFIELD, OH (ON-SITE)
    Compensation Range: Starting at $18/hr
     
    JOB SUMMARY
    The Collections Representative is responsible for monitoring customer account activity, verifying balances are being paid within terms, and contacting customers regarding outstanding balances to obtain payment.

    ESSENTIAL FUNCTIONS
    • Identifies delinquent amounts and regularly communications with Sales Team, escalating issues to the Operations Manager as appropriate.
    • Research customer discrepancies and past-due amounts with the assistance of the Operations Manager, Sales Team, and other staff. 
    • Contacts delinquent account holders to request payment, utilizing a polite and professional communications style (whether phone, email, letter, etc.).
    • Provides information to customers, as necessary, to facilitate customer matching and payment.
    • Works with customers to optimize use of electronic payment methods and corresponding remittance detail to enhance cash collection and matching to open invoices.
    • Coordinates customer communication efforts with the Sales Team and Operations Manager.
    • Relays unusual developments to the Sales Team (changes in customer personnel, etc.).
    • Creates reports regarding the status of customer accounts as requested.
    • Maintains and updates customer files, including name or address changes, additional ship-to addresses, mergers, or mailing attentions.
    • Verifies transactions and customer payments related to individual customer accounts.
    • Release non-emailed invoices to customers with requested support.
    • Monitors customer tax exempt certificates for periodic renewals.
    • Maintains professionalism always.
    • Reports for work as scheduled and arranges time off in accordance with policy.
    • Performs other duties of a similar nature as required.

    POSITION QUALIFICATIONS
    EDUCATION
    • High school diploma or equivalent required, Associate’s or Bachelor’s degree in accounting or related field preferred.
    EXPERIENCE
    • Three or more years of business experience preferred.
    • Two or more years of collections experience preferred.
    ADDITIONAL REQUIREMENTS
    • Proficiency in Microsoft Office Suite, with advanced Excel skills.
    • Strong written and verbal communication skills.
    • Ability to communicate effectively with both internal and external customers.
    • Identifies problems and is willing to be part of the solution.
    • Anticipates needs of others and performs tasks without being asked, as appropriate.
    • Flexibility to adapt to evolution of the role and new processes.
    • Ability to work independently and to effectively prioritize demands and execute tasks.
    • Complete and accurate in work performed, with keen attention to detail.

  • 22 Days Ago

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Account Manager / Collections Up to $17/HR plus Bonuses!
  • Showplace - Ashland
  • Ashland, OH FULL_TIME
  • Do you want to part of something BIGGER than you? Do you want to have FUN and go home at the end of the day feeling like you made a positive impact? What could be better than having a hands on influen...
  • 1 Month Ago

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Account Manager / Collections up to $17/hr+bonuses!
  • Showplace - Mansfield
  • Mansfield, OH FULL_TIME
  • Do you want to part of something BIGGER than you? Do you want to have FUN and go home at the end of the day feeling like you made a positive impact? What could be better than having a hands on influen...
  • 1 Month Ago

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Co-Worker in Training (Sales/Collections/Delivery/Management)
  • Showplace Rents
  • Mansfield, OH FULL_TIME
  • Do you want to have fun and go home at the end of the day feeling like you made a positive impact? What could be better than having a hands-on influence on bettering people's lives? If you answered ye...
  • 1 Month Ago

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Work Study, Student Ambassador (Brunswick Credit)
  • tri-c
  • Brunswick, OH FULL_TIME
  • Learning Objectives: To develop professional customer service skills by assisting Brunswick University Center students, faculty and guests. To develop and enhance clerical and administrative skill set...
  • Just Posted

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Teller
  • LorMet Community Federal Credit Union
  • Elyria, OH FULL_TIME
  • Full Time Teller Member Service Representative About LorMet and the Position LorMet Community Federal Credit Union is growing - and looking for Teller Member Service representatives at our Elyria, Ohi...
  • 1 Day Ago

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0 Credit and Collections Clerk jobs found in Mansfield, OH area

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Agency Banking Comm Loan Officer 2
  • Westfield Bank
  • Westfield Center, OH
  • Job Description Job Description Location: Westfield Center Full Time In-Office Manager: Mike Wagar Agency Banking Commer...
  • 4/26/2024 12:00:00 AM

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Biological Science Technician
  • Agricultural Research Service
  • Wooster, OH
  • Summary This position is located in the Agricultural Research Service, Corn, Soybean and Wheat Quality Research Unit in ...
  • 4/26/2024 12:00:00 AM

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Tax Manager (Hybrid Flexibility)
  • Hiring Now!
  • Shauck, OH
  • Description Location: This position is located at our Dublin, OH campus with hybrid flexibility. Who we are Founded in 1...
  • 4/26/2024 12:00:00 AM

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Tax Manager
  • Hiring Now!
  • Shauck, OH
  • Description Location: This position is located at our Dublin, OH campus with hybrid flexibility. Who we are Founded in 1...
  • 4/26/2024 12:00:00 AM

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Tax Manager (Hybrid Remote)
  • Hiring Now!
  • Shauck, OH
  • Description Location: This position is located at our Dublin, OH campus with hybrid flexibility. Who we are Founded in 1...
  • 4/26/2024 12:00:00 AM

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Tax Manager
  • Hiring Now!
  • Fredericktown, OH
  • Description Location: This position is located at our Dublin, OH campus with hybrid flexibility. Who we are Founded in 1...
  • 4/26/2024 12:00:00 AM

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Fuel Compliance Officer - 12 Month Register
  • Department Of The Treasury
  • Mansfield, OH
  • DutiesWHAT IS THE SMALL BUSINESS SELF EMPLOYEDDIVISION?A description of the business units can be found at: https://www....
  • 4/23/2024 12:00:00 AM

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AREA Store Manager Trainee
  • Farmers Home Furniture
  • Marion, OH
  • ** AREA Store Manager Trainee** **Job Category****:** SMT **Requisition Number****:** AREAS016725 Showing 1 location **J...
  • 4/22/2024 12:00:00 AM

Mansfield is a city in and the county seat of Richland County, Ohio, United States. Located midway between Columbus and Cleveland via Interstate 71, it is part of Northeast Ohio and North-central Ohio regions in the western foothills of the Allegheny Plateau. The city lies approximately 65 miles (105 km) northeast of Columbus, 65 miles (105 km) southwest of Cleveland and 91 miles (146 km) southeast of Toledo. The city was founded in 1808 on a fork of the Mohican River in a hilly region surrounded by fertile farmlands, and became a manufacturing center owing to its location with numerous railro...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Credit and Collections Clerk jobs
$37,770 to $48,957
Mansfield, Ohio area prices
were up 1.3% from a year ago

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As a credit and collections clerk you will be responsible for collecting the maximum amount of overdue funds from customers.
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Clerks in this role often must practice patience and courtesy more so than hard-line approaches.
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