Credit and Collections Clerk jobs in Euclid, OH

Credit and Collections Clerk collects and maintains accurate credit information. Reviews and verifies overdue accounts. Being a Credit and Collections Clerk contacts customers to confirm outstanding payments and renews credit information to help minimize outstanding debts. Requires a high school diploma. Additionally, Credit and Collections Clerk typically reports to a manager. The Credit and Collections Clerk works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)

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Credit & Collections Specialist
  • Mazzella Companies
  • Cleveland, OH FULL_TIME
  • Overview

    Credit & Collections Specialist

     

    The Credit and Collections Specialist will manage customer accounts to ensure timely and accurate payments are applied to accounts. The Credit and Collections Specialist will be responsible for the accounting tasks, analysis, and problem resolution related to processing AR and maintaining accurate account records. The Credit and Collections Specialist will seek opportunities to train, support, and guide AR team members while supporting the supervisors as needed to help drive the achievement of KPI’s for the entire team.

    Responsibilities

    • Monitor customer accounts to ensure timely and accurate payments and identify accounts that need to be prioritized and escalated.
    • Collect on delinquent customer accounts.
    • Process credit applications, performs credit inquiries, and determine credit limits for customer accounts.
    • Evaluate accounts, establish payment plans, and maintain proper follow-up with customers.
    • Process refunds, debits, credits, customer account statements and past due correspondence to keep all accounts up to date.
    • Provide quality customer service while maintaining customer files.
    • Research customer discrepancies, review and act on any deviation from client payments plans, and keep AR system as clean as possible.
    • Maintain relationships with Sales Reps to keep accounts accurate and identify potential customer issues and changes.
    • Review and release orders on hold for credit limit issues and notify customers of orders on hold.
    • Process customer credit card payments and issue necessary refunds.
    • Maintain database of credit applications for AR department.
    • Prepare updated information for monthly AR reports.
    • Serve as back-up for morning balancing, cash application, sales order approval, and mail distribution, as needed. As needed, prepare bank deposits and deposit funds on a regular basis.
    • Process online invoices, pulls remittance detail and maintains updated information on customer portals.
    • Train, mentor, and/or provide guidance to junior level team members on policies, processes, and systems.
    • Demonstrate positive leadership behaviors including, but not limited to, meeting deadlines, following company policies, and maintaining consistent quality work.

    Qualifications

    Education

    High school diploma or GED is required; an Associate’s degree from an accredited college or university with a focus in Accounting, Business Administration or related discipline is preferred

     

    Experience & Skills

    • 4 years of Accounts Receivable or accounting related experience
    • Knowledge of generally accepted accounting theories, principles, methods, practices, and terminology
    • Proficient in Microsoft Office, especially Word, Outlook, and Excel
    • Experience using ERP Systems, NetSuite experience preferred
    • Possess and display excellent verbal and written communication skills with ability to convey information to internal and external customers in a clear, focused, and concise manner
    • Demonstrated ability to interface and maintain effective relationships with all levels of employees in a team-oriented environment
    • Ability to effectively prioritize and execute tasks in a high-pressure environment
    • Highly reliable, proactive self-starter; can be counted on to complete assignments on time
    • Ability to shift priorities, demands and timelines through analytical and problem-solving capabilities
    • Must be detail oriented, self-motivated, and disciplined with the ability to multi-task
    • Must successfully complete a criminal background check, physical, drug screen and E-verify

    The Mazzella Way

    Mazzella is a family owned company that puts people first. With over 800 employees and 30 locations we are the humble leaders in the industry. We offer market competitive compensation and a wide range of benefits, including paid time off, affordable and comprehensive health insurance, dental, vision, 401(k) with company match, life insurance, and disability insurance.

     

    Why Team Members join Mazzella:

    • Team-oriented environment
    • A real Work life/ Home life balance
    • Growth and Development Opportunities including a Lifelong Learning Career Path
    • Humble, Hungry, Smart Culture
    • Market Competitive Salaries
    • Free Virtual Doctor visits with $0 copay (Teledoc)
    • Tuition Reimbursement

    Mazzella Core Values:

    Be Safe - personal commitment to all stakeholder’s well-being; purposeful control of risk

    Be a Lifelong Learner – routinely acquire new skills and capabilities that bring value

    Be Humble – lack excessive ego or concerns about status; emphasize the Team over self

    Be Hungry – always looking for more, self-motivated, and diligent; do more than to just get by, committed

    Be Smart – common sense about people, good judgement, and intuition around their impact on group dynamics

     

  • 23 Days Ago

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Senior Credit & Collections Specialist
  • Moen
  • North Olmsted, OH FULL_TIME
  • Company DescriptionAt Fortune Brands Innovations, we believe that our innovation and success are fueled by the passion of our people and the strength of our teams. Together, we work to fulfill dreams ...
  • 1 Month Ago

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Collections Representative
  • GNCO, Inc.
  • Independence, OH FULL_TIME
  • COLLECTIONS REPRESENTATIVE - INDEPENDENCE, OH (ON-SITE) Targeted Pay Rate: $24/hour JOB SUMMARY The Collections Representative is responsible for monitoring customer account activity, verifying balanc...
  • 19 Days Ago

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Collections Representative
  • NATIONAL ENTERPRISE SYSTEMS INC
  • Solon, OH OTHER
  • Job Details Level: Entry Job Location: Call Center - Solon, OH Position Type: Full Time Education Level: High School Salary Range: $15.00 Hourly Job Shift: 3 Days 8am-430p, 2 Days 1030am-7pm Job Categ...
  • 22 Days Ago

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Collections Analyst
  • BrightEdge
  • Cleveland, OH FULL_TIME
  • Collections Analyst Cleveland, General And Administrative – Finance /Full-Time /On-Site BrightEdge is currently seeking a Collections Analyst who will be responsible for cash collection for an assigne...
  • 22 Days Ago

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Collections Specialist
  • Benesch Law
  • Cleveland, OH FULL_TIME
  • Who We Are At Benesch we pride ourselves on exceeding expectations and building trust not only with our clients but with our employees - Benesch's #1 asset. Committed to providing not only the highest...
  • 16 Days Ago

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0 Credit and Collections Clerk jobs found in Euclid, OH area

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MANAGEMENT AND PROGRAM ASSISTANT
  • Defense Finance and Accounting Service
  • Cleveland, OH
  • Summary Defense Finance and Accounting Services (DFAS) mission is to lead the DoD in finance and accounting by ensuring ...
  • 3/28/2024 12:00:00 AM

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Front Desk Supervisor- Embassy Suites Cleveland Beachwood, OH
  • Blue Sky Hospitality Solutions
  • Cleveland, OH
  • JOB SUMMARY Working in conjunction with the Front Office Supervisor to ensure guest service standards of the guest arriv...
  • 3/28/2024 12:00:00 AM

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Table Games Dealer Class - April 5th thru May 14th
  • Jack Entertainment LLC
  • Cleveland, OH
  • ** Table Games Dealer Class - April 5th thru May 14th** **Job Category****:** Table Games **Requisition Number****:** TA...
  • 3/28/2024 12:00:00 AM

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Business Development Manager
  • Crestmont Automotive
  • Beachwood, OH
  • Job Description Job Description Cresmont Cadillac is looking to add a Business Development Representative / Cashier to o...
  • 3/27/2024 12:00:00 AM

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Inside Sales Customer Service
  • Sure-Foot Industries Corp
  • Cleveland, OH
  • Job Description Job Description Inside Sales / Customer Service Representative SURE-FOOT INDUSTRIES CORP. is seeking a m...
  • 3/26/2024 12:00:00 AM

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International Tax Manager or Senior Manager
  • Meaden & Moore
  • Cleveland, OH
  • International Tax Manager or Senior Manager Department: Tax Employment Type: Full Time Location: Cleveland, OH Descripti...
  • 3/26/2024 12:00:00 AM

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Medical Support Assistant
  • Department of Veterans Affairs
  • Cleveland, OH
  • Summary The VA Northeast Ohio Healthcare System is recruiting for multiple First Shift Medical Support Assistants. The M...
  • 3/26/2024 12:00:00 AM

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Inside Sales Representative
  • Mazzella Lifting Technologies
  • Cleveland, OH
  • Job Description Job Description Inside Sales Representative The Inside Sales Representative will partner with outside sa...
  • 3/25/2024 12:00:00 AM

Euclid is a city in Cuyahoga County, Ohio, United States. It is an inner ring suburb of Cleveland. As of the 2010 census, the city had a total population of 48,920. In 2009, Euclid celebrated its bicentennial. Euclid is located at 41°35′44″N 81°31′9″W / 41.59556°N 81.51917°W / 41.59556; -81.51917 (41.595563, -81.519176). According to the United States Census Bureau, the city has a total area of 11.48 square miles (29.73 km2), of which 10.63 square miles (27.53 km2) is land and 0.85 square miles (2.20 km2) is water. It is on the shore of Lake Erie, therefore contains an area of beach front ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Credit and Collections Clerk jobs
$38,472 to $49,868
Euclid, Ohio area prices
were up 1.6% from a year ago

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