Credit and Collections Clerk jobs in Columbus, OH

Credit and Collections Clerk collects and maintains accurate credit information. Reviews and verifies overdue accounts. Being a Credit and Collections Clerk contacts customers to confirm outstanding payments and renews credit information to help minimize outstanding debts. Requires a high school diploma. Additionally, Credit and Collections Clerk typically reports to a manager. The Credit and Collections Clerk works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)

T
Collections Specialist
  • Telhio Credit Union
  • Columbus, OH FULL_TIME
  • Position: Collections Specialist
    Location: Columbus, OH
    Job Id: 635
    # of Openings: 1
    Formed in 1934, Telhio Credit Union began as a credit union for Columbus Telephone Company (now AT&T) employees. 90 years later, Telhio now serves over 70,000 member-owners throughout central and southwest Ohio though our 13 full-service branch offices, online and with our mobile app. As the 6th largest credit union in Ohio, and the #1 ranked SBA Lender among Ohio credit unions, Telhio is a strong financial institution that continues to serve its members and community through extraordinary service, innovative financial solutions and a commitment to our communities. After generations of service and growth, we never lose focus of our original three core values - Caring, Commitment, and Integrity.

    The Asset Protection Specialist is responsible for contacting members who have delinquent loans and offer viable delinquency resolution solutions while providing good member service. Correspondence will primarily occur via the telephone, but may also communicate via email. Collections Specialist express understanding and empathy, while obtaining the reason for the delinquency in a non-threatening manner and offer repayment plans to resolve the delinquency. Collections Specialist process a variety of personal and business financial transactions, payment processing and application, as well as problem solving.

    What you will do:
    • Process Financial Transactions/Account Dispute Resolution
    • Review accounts for misapplied payments
    • Review Loan Documents/System to identify loans that were set up with incorrect due date
    • Delinquent Account Resolution
    • Make outbound and receive inbound calls from members pertaining to delinquent account(s)
    • Make contact with delinquent members; obtain reason for delinquency while expressing empathy and offer viable repayment solutions to resolve delinquency
    • Thorough account documentation of conversation
    • Ask probing open-ended questions
    • Demonstrates active listening and effective questioning skills to gather pertinent information and documents thoroughly
    • Contributes toward achieving Collection Department Goals & Objectives (i.e. delinquency goals, loss goals, offering alternative repayment solutions, providing good member service)
    • Conform/Comply with all applicable Telhio policies and procedures (internal controls) and Federal and State Regulations
    What you will need:
    • 1-2 Years of Collections Experience ideally
    • High School Diploma/ GED
    • Active Listening
    • Effective communication skills (oral and written)
    • Ability to multi-task
    • Ability to operate computer terminal and calculator
    • Ability to diffuse upset or angry members while obtaining account resolution
    • Must have negotiation Skills
    • Must have the ability to de-escalate agitated/upset members
    • BS/BA degree preferred
    • Telhio applicants must be able to pass a background check including: Credit, Drug Screen, Bondability, & Criminal Background
    What you will earn:
    • Competitive pay
    • Opportunity to earn incentive and bonus
    • Benefits: medical, dental, vision, life and disability insurance
    • 6% matching and immediately vested 401(k) plan
    • Paid holidays, vacation and personal time
    • Opportunity for personal career growth, continued education and mentorship programs
    • Volunteer opportunities impacting the local community
    Physical Demands
    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    While performing the duties of this job, you will need to have good manual dexterity as well as speaking and hearing ability. This position requires sitting; some reaching; standing; some stooping or kneeling. The employee must occasionally lift and move up to 50 pounds. It is expected that the employee will read, compile, compute and record numerical and statistical data. Must drive occasionally.
    This is a Non-Collective Bargaining Unit
    Telhio is an Equal Opportunity Employer

    Apply for this Position

     

  • 21 Days Ago

C
Credit/Collections Specialist
  • Creative Financial Staffing
  • Columbus, OH FULL_TIME
  • Credit/Collections SpecialistAbout the Company and Opportunity:Columbus based company looking to add a Credit/Collections Specialist to the teamThis company is always searching for ways to innovate, c...
  • 22 Days Ago

S
Credit & Collections Representative
  • Sunbelt Rentals
  • Columbus, OH FULL_TIME
  • Join Our Team!Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed to ...
  • 6 Days Ago

A
Credit & Collections Manager
  • Applied Industrial Technologies
  • Columbus, OH FULL_TIME
  • LOOKING FOR A COMPANY WITH A GREAT CULTURE AND RICH HISTORY OF SUCCESS? Our company culture is friendly, fun with healthy competition and rewards. At Applied Industrial, we offer integrity, inclusion,...
  • 1 Month Ago

K
Director of Loss Prevention (Collections - Financial Industry)
  • KEMBA Financial Credit Union
  • Columbus, OH FULL_TIME
  • Title: Director of Loss Prevention Reports to: Chief Credit Officer Supervises: Loss Prevention Manager Status: Exempt Objective The Director of Loss Prevention delivers on KEMBA’s Service Promises an...
  • 10 Days Ago

B
Accounts Receivable Collections Clerk
  • Buckeye Power Sales Co Inc
  • Blacklick, OH FULL_TIME
  • DescriptionBuckeye Power Sales is a Growth-Oriented Company Seeking an Accounts Receivable Clerk!Buckeye Power Sales has been providing on site power solutions for businesses, contractors, engineers, ...
  • 1 Day Ago

Filters

Clear All

  • Filter Jobs by companies
  • More

0 Credit and Collections Clerk jobs found in Columbus, OH area

K
Staff Accountant
  • Kappa Kappa Gamma
  • Columbus, OH
  • Job Description Job Description Purpose The Staff Accountant is responsible for maintaining financial records and provid...
  • 3/28/2024 12:00:00 AM

L
Account Clerk
  • LMA Recruitment
  • Columbus, OH
  • Job Description Job Description JOB DUTIES IN ORDER OF IMPORTANCE: (These duties are illustrative only. Incumbents may p...
  • 3/28/2024 12:00:00 AM

G
Business Strategy Manager, Customer Experience - Loyalty Digital, Experiential & Partnerships
  • General Motors
  • Columbus, OH
  • Job DescriptionRemote OR Hybrid : Reporting where work can/needs to be performed / collaboration should happen. If the p...
  • 3/28/2024 12:00:00 AM

S
Collections Specialist
  • Surge Staffing
  • Columbus, OH
  • Job Description Job Description The Collections Specialist is responsible for collections of outstanding accounts receiv...
  • 3/27/2024 12:00:00 AM

T
Store Associate, Part Time- Columbus, OH
  • The Brooks Brothers Group
  • Columbus, OH
  • **Choose a career with Americas oldest clothier** *As America's oldest clothing retailer*, Brooks Brothers has a long hi...
  • 3/27/2024 12:00:00 AM

C
Office Assistant II - EXAM
  • City of Columbus
  • Columbus, OH
  • Office Assistant II - EXAM Print (https://www.governmentjobs.com/careers/columbusoh/jobs/newprint/4414984) Apply ? Offic...
  • 3/25/2024 12:00:00 AM

C
Office Assistant III - EXAM
  • City of Columbus
  • Columbus, OH
  • Office Assistant III - EXAM Print (https://www.governmentjobs.com/careers/columbusoh/jobs/newprint/4431400) Apply ? Offi...
  • 3/25/2024 12:00:00 AM

A
Accounting Associate- Collections in Construction
  • ALL Crane Rental Corp.
  • Columbus, OH
  • Job Description Job Description Accounting Associate- Collections in Construction ALL Crane Rental Corp. Columbus, OH (4...
  • 3/24/2024 12:00:00 AM

The confluence of the Scioto and Olentangy rivers occurs just north-west of Downtown Columbus. Several smaller tributaries course through the Columbus metropolitan area, including Alum Creek, Big Walnut Creek, and Darby Creek. Columbus is considered to have relatively flat topography thanks to a large glacier that covered most of Ohio during the Wisconsin Ice Age. However, there are sizable differences in elevation through the area, with the high point of Franklin County being 1,132 ft (345 m) above sea level near New Albany, and the low point being 670 ft (200 m) where the Scioto River leaves...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Credit and Collections Clerk jobs
$38,297 to $49,641
Columbus, Ohio area prices
were up 1.3% from a year ago

Credit and Collections Clerk in Mobile, AL
However, the job description of a credit and collections clerk reveals much more.
December 12, 2019
Credit and Collections Clerk in Middlesex, NJ
As a credit and collections clerk you will be responsible for collecting the maximum amount of overdue funds from customers.
January 26, 2020
Credit and Collections Clerk in Kansas City, KS
Clerks in this role often must practice patience and courtesy more so than hard-line approaches.
December 31, 2019