Credit and Collections Clerk jobs in Arizona

Credit and Collections Clerk collects and maintains accurate credit information. Reviews and verifies overdue accounts. Being a Credit and Collections Clerk contacts customers to confirm outstanding payments and renews credit information to help minimize outstanding debts. Requires a high school diploma. Additionally, Credit and Collections Clerk typically reports to a manager. The Credit and Collections Clerk works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)

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Manager - Collections
  • TruWest Credit Union
  • Tempe, AZ FULL_TIME
  • Live your best (work) life at TruWest Credit Union!

    Do you like knowing what tomorrow will bring? And the day after? And the day after that? Same, us too! At TruWest, we offer steady work schedules that makes it easy for you to plan (work) life around.

    Self-care is important. So why not get paid for it? TruWest offers paid time off and we also observe all Federal Holidays which gives you 11 more days a year to spend on YOU or hanging out with family, friends or furbabies (bonus)!

    Benefits?  We’ve got you covered (get it?)! We offer first day medical, dental, vision and 401(k).  We’ll even help you save for retirement by matching your 401(k) contributions. Don’t even know what a 401(k) is? That’s okay, we’ll show you the ropes and you’ll learn a ton about finances, loans, accounts and planning for your future.  We want you to know all about our products and services so you can help our members. Don't believe us? Just check out our video that highlights all the amazing things we do here: 

    https://vimeo.com/721196286/593a894041  

    Starting salary: $101,257.24. Final salary is dependent on a candidate’s experience and qualifications. 

    If you’re looking for a place to call home, you’ve found it. What are you waiting for?  Click Apply Now!   

    Want to learn more?  Scroll down and check out the job details. 

     

    Full Job Details:

    This position is responsible for the management of the Collections group and to preserve TruWest Credit Union’s assets in a cost-effective manner.  This position is also responsible for fostering an empowered work environment that allows staff to provide spontaneous service excellence to members, employees and business associates demonstrating the values shown on TruWest’s Vision, Mission and Values card.  Follow credit union policies for compliance with all laws and regulations, specifically, but not limited to, the Bank Secrecy Act, Security Policies and Confidentiality Policies.

    Qualifications:  

    Education: Bachelors degree; a combination of education and exceptionally strong experience may be substituted. 5 years prior collection/supervisory experience in Asset Recovery or Agency/Attorney environment.

    Experience: Ability to function effectively in a highly stressful atmosphere. Must have excellent verbal and written communications and negotiations skills. Must have ability to analyze basic financial statements, possess advanced knowledge of local, state and federal regulations for consumer lending, collections/recovery industry, including Fair Debt Collection Practices Act (FDCPA), Bankruptcy and probate rules /regulations, seizure and litigation. Strong knowledge of computer software applications including Excel, Word and PowerPoint. Highly motivated, well organized and detail oriented.

    Knowledge and Skills: Additionally, individual must have demonstrated management skills in the area of staff development and motivation, business development, product development and management and supervising large work groups. Requires intermediate knowledge of computer software applications including:  spreadsheet, word processing and presentation applications. Requires strong working knowledge of Federal and State Regulations and lending/mortgage related products.  This position may involve minimal business travel.


    Essential Duties and Responsibilities
    :

    Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    1. Front and Backend Collections
      1. Directs and coordinates activities of the front-end and back-end (late stage, pre-charge-off) collection effort relative to the assigned direct and indirect loans, in order to control delinquency and credit loss at or better than TWCU budgeted goals and objectives.

    2. Recovery
      1. This position’s principal goal as it relates to recovery is the cost-effective management of the collection activities associated with Consumer and Real Estate charge off portfolio.
      2. Contribute to new ideas on recovery tactics to the VP of Lending. This will include outsourcing methodologies.

    3. Agency/Attorney Collection Management – Bankruptcy and Legal-Repossessions
      1. Individual must have the knowledge and skills to manage all aspects of the operation of collection agency function.
      2. Ensures compliance of all functional areas to all local, State and Federal and internal regulations governing the collections/recovery industry (including FDCPA and Bankruptcy laws).
      3. Extensive knowledge of legal and bankruptcy laws, rules and regulations.
      4. Create, develop and implement effective strategies to ensure maximum recovery of charged-off receivables.
      5. Evaluate the performance of the business; analyze internal and external MIS to identify business risks and opportunities to ensure optimal portfolio profitability.
      6. Strategically select law firms and agencies as business needs dictate.

    4. Additional Duties
      1. Individual is responsible to ensure completion of daily/monthly reporting along with administration of the collection and dialer systems.

     

    Secondary Duties and Responsibilities:

    1. Knowledge of Consumer lending policies, procedures, documentation, and laws affecting each type of loan.
    2. Develop professional skills and ability to deal with outside law firms and agencies on potentially volatile situations and/or disputes.
    3. Individual is responsible to ensure timely assignment of repossessions and disposition of the collateral.
    4. Individual will contribute to the on-going evolution of collection and recovery strategies and monitors Collection Center effectiveness and fosters an environment of continuous improvement through human resources and process management.
    5. Individual leads the human resource management process of recruiting, evaluation and training in the Collection Center and provides both formal training opportunities and on-the-job training for collectors in the department. He/She is responsible to meeting the staffing level standards defined through the capacity planning.
    6. Follow credit union policies for compliance with all laws and regulations, specifically, but not limited to, the Bank Secrecy Act, Security Policies and Confidentiality Policies.
    7. Perform other duties as assigned.

    Physical Demands

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    While performing the duties of this job, the employee is regularly required to sit, stand, walk, bend and regularly lift objects of up to 15 lbs.; use hands to handle or feel objects, tools, or controls; reach with hands and arms above shoulder height and below the waist; and talk and hear. Specific vision abilities required by this job include close vision, distance vision, color vision, the ability to adjust focus; and the ability to utilize computers and focus on computer monitors for extended periods of time.

    This position requires frequent travel to off-site locations and minimal travel to out of state locations. A valid driver’s license and up-to-date auto insurance are required.

    This job description does not constitute an Employment Agreement. This job description does not restrict TruWest Credit Union from the ability to assign, re-assign or eliminate duties and responsibilities of this job at any time. This job description describes the current assignment of essential functions. These functions may change at any time as the needs of the credit union or department change or for other reasons deemed appropriate.

  • 7 Days Ago

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Credit and Collections Representative
  • EMSL Analytical, Inc
  • Phoenix, AZ FULL_TIME
  • EMSL is seeking a Credit and Collections Representative in Phoenix, AZ. Ideal candidate must have three years business to business collections experience. This position will be on-site and based out o...
  • Just Posted

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Credit & Collections Specialist 1
  • RWC International LTD
  • Phoenix, AZ FULL_TIME
  • POSITION OVERVIEWThe Credit and Collections Specialist is charged with ensuring accounts have been properly billed, facilitating timely collections, providing superior customer service, and promoting ...
  • 9 Days Ago

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VP, Credit & Collections
  • WillScot Mobile Mini
  • Phoenix, AZ FULL_TIME
  • VP, Credit & Collections Date: Dec 15, 2023 Location: Phoenix, AZ, US, 85008 Company: WillScot | Mobile Mini Req ID: 50842 At WillScot Mobile Mini (), our 4000 people are at the heart of everything we...
  • 14 Days Ago

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Accounting Credit and Collections Supervisor
  • RWC International LTD
  • Phoenix, AZ FULL_TIME
  • POSITION OVERVIEWAs the Accounting Credit and Collections Supervisor, you will play a crucial role in managing and overseeing the credit and collections activities for the Company. You will be charged...
  • 1 Month Ago

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Collections Clerk
  • WillScot Mobile Mini
  • Phoenix, AZ FULL_TIME
  • Collections Clerk Date: Jan 18, 2024 Location: Phoenix, AZ, US, 85008 Company: WillScot | Mobile Mini Req ID: 50967 At WillScot Mobile Mini (), our 4000 people are at the heart of everything we do. In...
  • 9 Days Ago

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Budget Director
  • Lucas County Board of Commissioners
  • Toledo, OH
  • POSITION: Budget Director LOCATION: Office of Management and Budget Lucas County Commissioners Suite 800 - One Governmen...
  • 3/28/2024 12:00:00 AM

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showroom sales account executive
  • Edite Inc
  • New York, NY
  • EDITE showroom is a boutique fashion agency specializing in wholesale and representing an eclectic mix of cutting-edge l...
  • 3/28/2024 12:00:00 AM

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Credit & Collections Specialist
  • Encore Glass
  • Fairfield, CA
  • Job Description Job Description We are looking for an independent, self-starter with an eagerness to learn to join our A...
  • 3/28/2024 12:00:00 AM

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Sales and Rental Associate
  • Equity LifeStyle Properties, Inc.
  • North Fort Myers, FL
  • Located just 3 miles from downtown Fort Myers, FL, this North Fort Myers 55+ retirement mobile home community is quality...
  • 3/28/2024 12:00:00 AM

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Director, Allowance for Credit Loss
  • Hilltop Holdings
  • Dallas, TX
  • Hilltop Holdings Inc. (NYSE:HTH) is a Texas-based diversified financial holding company specializing in banking, mortgag...
  • 3/28/2024 12:00:00 AM

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Account Coordinator
  • Eastman Kodak Company
  • Dayton, OH
  • The Account Coordinator will build and maintain strong client relationships by serving as the lead point of contact for ...
  • 3/28/2024 12:00:00 AM

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Order Management Associate
  • IEEE
  • Piscataway, NJ
  • Job Description Job Description This position will work closely with all IEEE Account Managers, Inside Sales Reps, Inter...
  • 3/27/2024 12:00:00 AM

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Credit Collection Associate
  • COMPANY
  • East Hanover, NJ
  • Job Description Job Description We are seeking a dedicated and detail-oriented Collection Agent to join our team. As a C...
  • 3/25/2024 12:00:00 AM

Arizona (/ˌærɪˈzoʊnə/ (listen); Navajo: Hoozdo Hahoodzo Navajo pronunciation: [xòːztò xɑ̀xòːtsò]; O'odham: Alĭ ṣonak Uto-Aztecan pronunciation: [ˡaɺi ˡʂonak]) is a state in the southwestern region of the United States. It is also part of the Western and the Mountain states. It is the sixth largest and the 14th most populous of the 50 states. Its capital and largest city is Phoenix. Arizona shares the Four Corners region with Utah, Colorado, and New Mexico; its other neighboring states are Nevada and California to the west and the Mexican states of Sonora and Baja California to the south and so...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Credit and Collections Clerk jobs
$38,201 to $49,517

Credit and Collections Clerk in Albany, GA
Credit and collections clerk positions are often entry-level, although many firms seek up to several years of experience.
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Credit and Collections Clerk in Bergenfield, NJ
And when it comes to credit and collections roles, which greatly impact your organization's financial health by maintaining the integrity of your client accounts, timeliness is everything.
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Credit and Collections Clerk in Laramie, WY
Experience with medical billing and collections terminology – CPT, HCPCS and/or ICD-9 coding.
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