Credit Clerk, Sr. jobs in Norfolk, VA

We are seeking a Credit Specialist who will be responsible for the processing of refunds and the resolution of credit balances.

This position will analyze the EPIC billing system to assure accuracy of payment posting and third-party reimbursement. Credits will be appropriately investigated and processed following proper accounting methods and established procedures.

The Refund / Credit Balance Specialist will interact with physicians, administration, clinical, accounting and PBS personnel to resolve credit balance issues.

Strict confidentiality of patient information, including charges, treatment plans and diagnosis will be maintained.

Specific Duties & Responsibilities

Procedural Knowledge

• Responsible for the processing of refunds and resolving credit balances.
• Prepares check requests via EPIC and SAP System for accounts payable department.
• Exchanges information with individuals outside the assigned department or institution.
• Ability to research and answers refund questions.
• Responsible for the reconciliation of refunds and wire transfers to the EPIC billing system and the university revenue accounts.
• Interacts closely with the Reconciliation and Payments staff when credit balance problems occur.
• Accurately maintains online Refund Distribution Sheets.
• Assists with payment posting and month-end closing.
• All governmental refunds must be processed in thirty days or a comment placed in EPIC on the invoice.
• Verify accuracy of refund checks and posts refund debit to the EPIC system.
• Research and resolves
2 days ago