Credit Card Operations Supervisor jobs in New Jersey

Credit Card Operations Supervisor supervises the credit card operations department staff. Responsible for day-to-day operations in one or more areas, including card issuance, interchange processes, and merchant deposit processing. Being a Credit Card Operations Supervisor trains credit card operations staff and assists with the development and implementation of credit card operations and policies. Responds to inquiries from customers and banks regarding operational issues. Additionally, Credit Card Operations Supervisor may require a bachelor's degree. Typically reports to a manager or head of a unit/department. The Credit Card Operations Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Credit Card Operations Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)

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Card Payments Operations Manager
  • Cross River
  • Fort Lee, NJ FULL_TIME
  • Who We Are

    Cross River is a highly profitable, fast-growing financial technology company powering the future of financial services. Our comprehensive suite of innovative and scalable embedded payments, cards, and lending products deliver financial services for millions of businesses and consumers around the globe. Cross River is backed by leading investors and serves the world's most essential fintech and technology companies. Together with its partners, Cross River is reshaping global finance and financial inclusion.

    We are on a mission to build the infrastructure that propels access, inclusion, and the democratization of financial services. While our company has tripled in size over the last three years, our strong sense of purpose led Cross River to be named to American Banker's list of Best Places to Work in Fintech for the last 6 years. The reason for this success is simple – our nimble and collaborative family culture lives in every member of our growing team. Together we are at the forefront of technology and innovation, and we invite passionate, collaborative, and motivated high performers to join our expanding team.

    What We're Looking For

    Cross River is seeking a Payment expert with deep understanding of banking operations, card payment systems, issuing and acquiring. The Manager, Card Payment Operations will be responsible for leading the team that is tasked with ensuring consistency with policies and procedures and will assist in ensuring compliance with changes in the Bank's strategy or LOBs. The candidate will also be responsible for assisting with the Bank's policies and procedures and will assist in ensuring compliance with changes in Federal Regulations.

    Responsibilities:

    • Coordinate the operational activities to ensure compliance with all federal and state laws, as well as organizational policies, procedures, and processes, including (but not limited to) those related to the CARD Act, CARD BRAND rules, Regulation E, the Bank Secrecy Act (BSA), Identity Theft Red Flags, and Office of Foreign Assets Control (OFAC) to mitigate any potential legal risks and prevent any unfavorable exposure to the Bank Complies
    • Provide support to cross functional teams in reviewing Third Party Agents to identify the opportunities and risks of the business; sets forth a plan for managing the line of business and controlling its risks; and considers the operational integrity as it relates to the Bank's policies and procedures
    • Oversee the day-to-day operations of Third Party Agents' Merchant Monitoring Programs, including investigating merchant activity and analyzing various reports to identify trends or activity that require additional research to mitigate loss within the Third Party Agents' portfolio
    • Must have professional experience in the card payment industry and be familiar with, charge back, exception management, risk, and fraud detection
    • Expansive knowledge of e-commerce and retail card transactions, merchant billing methods, interchange, network fees, statement analysis, pricing models, analyzes card fraud loss data to identify trends and develops strategies to proactively minimize future exposures and losses
    • Manage team workload to ensure all incidents, issues and requests are prioritized, assigned, resolved and/or acted on in a timely manner; and ensure all incidents and issues have their root causes identified where possible
    • Able to manage ad hoc project task and meet deadlines on project timelines
    • Accurately assesses the impact of a critical/major incident, and provide communication for distribution to appropriate parties with solutions on how to resolve the incident
    • Working knowledge of traditional banking systems, for example: debit and credit card issuing, processing, ACH, wires, and ATM
    • Conduct reviews and analysis to proactively identify required technical tasks/actions, issues, and risks
    • Work with multiple systems to monitor, process, control, confirm and settle all daily transactions with accuracy and ensure successful reconciliation to fulfill banking operations obligations

    Qualifications:

    • 5 years banking, risk, payment, and/or credit card industry experience including experience with Card Brand rules and regulations or risk management
    • Experience working with high risk merchant verticals and enhanced monitoring of higher risk merchant verticals preferred
    • Excellent interpersonal and customer service abilities
    • Ability to work effectively in a multi-task, high-volume environment
    • Able to manage ad hoc project task and meet deadlines on project timelines
    • Excellent organizational skills
    • Strong problem-solving skills
    • Ability to learn products /services and apply knowledge
    • Excellent oral and written communications skills
    • Ability to perform job functions accurately and with attention to detail
    • Maintain confidential customer and Bank information in a responsible and secure manner

    #LI-TP1

    #LI-Hybrid

    Salary Range: $75,000.00

    Cross River is an Equal Opportunity Employer. Cross River does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

    By submitting your application, you give Cross River permission to email, call, or text you using the contact details provided. We will only contact you with job related information.

  • 23 Days Ago

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Players Card Supervisor
  • Landry's Inc.
  • Atlantic, NJ FULL_TIME
  • Golden Nugget Atlantic City has an excellent career opportunity for individuals that exhibit exceptional guest service and hospitality! ESSENTIAL DUTIES AND RESPONSIBILITIES: Enrolls new Player’s Club...
  • 21 Days Ago

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Supervisor Credit and Collections
  • New Jersey Resources
  • Wall, NJ FULL_TIME
  • Energize your future and join our team as we pursue a reliable, sustainable, cleaner energy future. At our Fortune 1000 diversified energy company, you’ll find a friendly, community-minded environment...
  • Just Posted

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Bank Deposit Operations Specialist
  • The Atlantic Federal Credit Union
  • Springfield, NJ FULL_TIME
  • Description: Staff Member’s Role: Work with the management team and co-workers to fulfill the Credit Union’s mission. Commit oneself to working to the best of your ability in both an individual and te...
  • 3 Days Ago

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Operations Supervisor
  • Spencer's and Spirit Halloween
  • Egg Harbor, NJ OTHER
  • Overview We are authentic, professional providers of fun, focused on building a Great Place To Work For All by staying true to our mission: “Life’s a Party, We’re Makin’ It Fun!” and “So Much Fun It’s...
  • 20 Days Ago

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Operations Supervisor
  • Capacity LLC
  • North Brunswick, NJ FULL_TIME
  • Are you ready to lead our warehouse team to success? Join us as an Operations Supervisor and be the hero of Shipping, Packing, or Picking! You'll report to the Site Leader to ensure smooth operations ...
  • 21 Days Ago

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Operations Coordinator
  • Entergy Corporation
  • Natchez, MS
  • Responsible for scheduling, assigning, managing and monitoring with emphasis on reliability across the region. JOB DUTIE...
  • 3/28/2024 12:00:00 AM

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Operations Supervisor
  • Dayton Freight Lines, Inc.
  • Walton, KY
  • As an Operations Supervisor, you will plan, schedule, coordinate and implement methods and procedures that will ensure t...
  • 3/28/2024 12:00:00 AM

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Operations Supervisor
  • Geodis USA, Inc.
  • Carlisle, PA
  • Operations Supervisor The Operations Supervisor is responsible for overseeing and coordinating warehouse activities such...
  • 3/28/2024 12:00:00 AM

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Operation Supervisor
  • CVS Pharmacy, Inc.
  • Miami, FL
  • An Operations Supervisor is a key leader supporting the CVS Store Management team in planning and driving store executio...
  • 3/26/2024 12:00:00 AM

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Operations Supervisor
  • Savage Companies
  • Port Arthur, TX
  • Ensure all employees follow proper safety rules and operating procedures Conduct daily audits of the overhead bridge cra...
  • 3/25/2024 12:00:00 AM

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Operations Supervisor
  • DHL International GmbH
  • Miami, FL
  • Hat makes DHL great? Our People! We know each employeeu 2019 s individual contributions make us the #1 Express Delivery ...
  • 3/24/2024 12:00:00 AM

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Operations Coordinator
  • Collectors
  • Jersey City, NJ
  • Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. ...
  • 3/24/2024 12:00:00 AM

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Operations Coordinator
  • Samaritan Daytop Village, Inc.
  • Brooklyn, NY
  • Operations Coordinator. Non-profit Staff can work anywhere.... The BEST work with us. A nationally recognized comprehens...
  • 3/24/2024 12:00:00 AM

New Jersey is bordered on the north and northeast by New York (parts of which are across the Hudson River, Upper New York Bay, the Kill Van Kull, Newark Bay, and the Arthur Kill); on the east by the Atlantic Ocean; on the southwest by Delaware across Delaware Bay; and on the west by Pennsylvania across the Delaware River. New Jersey is often broadly divided into three geographic regions: North Jersey, Central Jersey, and South Jersey. Some New Jersey residents do not consider Central Jersey a region in its own right, but others believe it is a separate geographic and cultural area from the Nor...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Credit Card Operations Supervisor jobs
$55,014 to $74,907

Credit Card Operations Supervisor in Salisbury, NC
We are the fastest growing credit Union in 35 years, however, we still hold individual member satisfaction as the greatest measure of our success.
February 20, 2020
Credit Card Operations Supervisor in New Orleans, LA
MyoKardia is seeking an Accounts Payable Supervisor to be responsible for the full cycle of accounts payable which will include vendor invoices, employee reimbursement, cash disbursement, manual checks as they arise, credit card reconciliation and.
December 22, 2019
Credit Card Operations Supervisor in Saint Paul, MN
Many decisions regarding credit extensions and other issues are left up to you.
December 27, 2019