Credit Card Operations Supervisor supervises the credit card operations department staff. Responsible for day-to-day operations in one or more areas, including card issuance, interchange processes, and merchant deposit processing. Being a Credit Card Operations Supervisor trains credit card operations staff and assists with the development and implementation of credit card operations and policies. Responds to inquiries from customers and banks regarding operational issues. Additionally, Credit Card Operations Supervisor may require a bachelor's degree. Typically reports to a manager or head of a unit/department. The Credit Card Operations Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Credit Card Operations Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
THE JOB
We are looking for an Operations Manager for our Billings West End location at 32nd and Central.
The ideal candidate can process information and move quickly through problem resolution, Has the ability to learn and adapt quickly to new information and technology, strives to build strong relationships with their team. Also is capable of hiring, managing and developing team members. The ideal candidate Is confident in their interpersonal skills.
The primary function of this position is operational support. You will focus on ensuring exceptional service and support to new and existing members. The job entails operational oversight for multiple locations, processing/research/resolving transactions and cash discrepancies accurately and efficiently. You will assist with the implementation of new products and services.
Skills
· Financial literacy
· Knowledge of Products and services
· Operations management
· Knowledge of banking regulations and policies
Qualifications
A bachelor’s degree and 1 year of experience in bank operations or financial services or
A high school diploma and 5 years of experience in these fields.
Preferred: management or supervisory experience.
OUR PEOPLE
We hire people who are passionate about life and helping others. Our people are enthusiastic about making members feel welcome and appreciated. They focus on improving themselves and encouraging one another. Our greatest assets are not in our vaults. Our greatest assets are our people.
WHAT WE OFFER
Ready to love where you work? We want to learn about you. Apply Now! (We do require a resume and application to move forward in the hiring process.)
Altana is an Equal Opportunity Employer.