Credit Card Operations Supervisor jobs in Louisiana
Credit Card Operations Supervisor supervises the credit card operations department staff. Responsible for day-to-day operations in one or more areas, including card issuance, interchange processes, and merchant deposit processing. Being a Credit Card Operations Supervisor trains credit card operations staff and assists with the development and implementation of credit card operations and policies. Responds to inquiries from customers and banks regarding operational issues. Additionally, Credit Card Operations Supervisor may require a bachelor's degree. Typically reports to a manager or head of a unit/department. The Credit Card Operations Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Credit Card Operations Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
Recently Added Credit Card Operations Supervisor jobs
Credit Card Servicing Team Lead - Operations, Covington, LA
- BankPlus
-
Covington, LA
FULL_TIME
-
At BankPlus, we strive to add value for our employees, customers and shareholders. We are a high-performing TEAM committed to fulfilling promises, building lasting relationships, and making dreams come true.
All current employees must have a performance rating of Outstanding or High-Performing to be eligible to post for a position.
General Position Scope:
Providing essential support to the Credit Card Servicing Manager and Credit Card Servicing Department. Assist in leading and supporting the daily operations of the credit card team, ensuring efficient transaction processing, excellent customer service, and adherence to regulatory guidelines.
Duties and Responsibilities:
- Assist the Credit Card Servicing Manager in the day-to-day operations of the Credit Card Servicing Team.
- Complete Transaction Processing and Customer Service including; ensuring timely and accurate processing of credit card transactions, payments, and refunds; handling escalated customer inquiries, complaints, and disputes to ensure prompt and satisfactory resolutions; monitor and process payments; reconcile credit card accounts, research and resolve daily reconciliation issues/outages of department general ledger and DDA accounts; monitor, process, and/or verify all new account setups and maintenance; maintain and archive credit card customer files and daily maintenance requests; report monitoring and distribution; monitor, research, and resolve online customer credit card issues; research and resolve maintenance and monetary exceptions/error and reconcilement outages.
- Assist with special projects related to the credit card servicing department.
- Assist with product development and implementation including; assisting manager in working with marketing, vendors, and operations teams to bring any new credit card product concepts to life; as directed by management, oversee the implementation process as it relates to operations/servicing. Ensuring timely delivery and coordinating testing and quality assurance efforts; supporting management to ensure that all credit card operations products comply with relevant regulatory guidelines and industry standards; implement risk management strategies to safeguard customer data and prevent potential fraud; collaborate with the marketing team to create effective product launch plans and promotional materials; assist in communicating product features and benefits to internal teams and external stakeholders; track the performance of credit card operations products and collect customer feedback to share with marketing and other stakeholders.
- Within compliance and risk management; assist in maintaining compliance with industry regulations and internal policies; work with the team to implement risk management strategies to prevent fraud and protect customer data; assist with credit card fraud monitoring and investigations.
- Assist with process improvement by collaborating with the credit card servicing manager to analyze operational processes and identify areas for improvement and contributing to the development and implementation of process enhancements to increase efficiency.
- Assist with reporting and analysis by assisting manager to generate operational reports and performance metrics for review and analysis and by assisting manager to utilize data driven insights to make informed decisions and propose actionable recommendations.
- Maintain a thorough knowledge of Bank products, services, policies, procedures and appropriate regulatory issues as related to daily job functions including but not limited to: Bank Secrecy Act; Privacy Act; Fair Lending Act; Regulation E, etc. Complete required compliance training and adhere to the Bank’s standard of conduct.
- Perform any additional duties as requested.
- Participates in the bank’s High-Performance Rewards Connections program.
- Make referrals to the Mortgage Center and Wealth Management.
- Bachelor's degree in business or finance, or a related field (or equivalent experience)
- A minimum of 4 years’ experience in credit card servicing, with 2 years’ experience at team lead or senior representative level
- Strong knowledge of credit card operations including industry regulations
- Excellent organization and multitasking abilities to handle various tasks simultaneously and meet required deadlines
- Excellent communication and interpersonal skills
- Excellent project management skills
- General knowledge of bank compliance regulations as they apply to credit card administration
- Excellent computer experience with Microsoft Office Suite, including Excel, Word, and Outlook. Proficiency in using relevant software and tools for reporting and data analysis
- Analytical mindset with the problem solving capabilities to address operational challenges
- Work outside of regular business hours, as deemed necessary
We maintain a drug-free workplace and perform pre-employment substance abuse testing. - 13 Days Ago
#2282 - CREDIT CARD ANALYST - Bossier City, LA
- Barksdale Federal Credit Union
-
Bossier, LA
FULL_TIME
- Responsible for card operation. Performs assigned posting and balancing duties, and various card processing functions as required. Performs related clerical duties as needed. Professionally serves mem...
- 30 Days Ago
Operations Manager - FHC New Orleans
- Credit Human
-
Orleans, LA
FULL_TIME
- We are seeking an Operations Manager for the Financial Health Centers in New Orleans, Louisiana. The purpose of this role is to operationalize and integrate member service, financial counseling, sales...
- 7 Days Ago
Branch Operations Manager
- Campus Federal Credit Union
-
Baton Rouge, LA
FULL_TIME
- Campus Federal Credit Union is seeking a Branch Operations Manager to join our team! The primary purpose of this position is to assist Campus Federal in our Mission, to enhance the lives of our member...
- 19 Days Ago
Card
- Designer Greetings
-
Iberia, LA
FULL_TIME
- LOOKING FOR SOME EXTRA CASH EACH MONTH?? Designer Greetings is looking for a *part-time* Retail Merchandiser to manage the greeting card department in a local store. *The duties include : * Straighten...
- 3 Days Ago
Operations Specialist I
- Heart of LA Federal Credit Union
-
Pineville, LA
FULL_TIME
- Description: Role: Provides support, organization and maintain various task, documents, and functions to ensure optimal smooth day to day operations. Essential Functions & Responsibilities: Live the H...
- 2 Months Ago
Credit Card Operations Supervisor jobs at Popular Companies
Operations Coordinator
- Ryder System
-
Sumner, WA
- Job Seekers can review the Job Applicant Privacy Policy by clicking HERE. (https://ryder.com/job-applicant-privacy-polic...
- 4/19/2024 12:00:00 AM
Operations Coordinator
- Ryder System
-
Beacon Falls, CT
- Job Seekers can review the Job Applicant Privacy Policy by clicking HERE. (https://ryder.com/job-applicant-privacy-polic...
- 4/18/2024 12:00:00 AM
Operations Coordinator
- Ryder System
-
Yuma, AZ
- Job Seekers can review the Job Applicant Privacy Policy by clicking HERE. (https://ryder.com/job-applicant-privacy-polic...
- 4/18/2024 12:00:00 AM
Operations Supervisor
- Marriott International, Inc
-
College Park, GA
- Additional Information Pay; $18.00/hour, Open Availability, Hospitality Experience Required Job Number 24067465 Job Cate...
- 4/18/2024 12:00:00 AM
Operations Coordinator
- Ryder System
-
Alachua, FL
- Job Seekers can review the Job Applicant Privacy Policy by clicking HERE. (https://ryder.com/job-applicant-privacy-polic...
- 4/17/2024 12:00:00 AM
Operations Coordinator
- Ryder System
-
Orlando, FL
- Job Seekers can review the Job Applicant Privacy Policy by clicking HERE. (https://ryder.com/job-applicant-privacy-polic...
- 4/17/2024 12:00:00 AM
Operations Supervisor
- Ryder System
-
Aurora, CO
- Job Seekers can review the Job Applicant Privacy Policy by clicking HERE. (https://ryder.com/job-applicant-privacy-polic...
- 4/16/2024 12:00:00 AM
Operations Coordinator
- Cencora
-
Auckland, Auckland
- Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthi...
- 4/9/2024 12:00:00 AM
About Louisiana
Louisiana is bordered to the west by Texas; to the north by Arkansas; to the east by Mississippi; and to the south by the Gulf of Mexico.
The state may properly be divided into two parts, the uplands of the north, and the alluvial along the coast.
The alluvial region includes low swamp lands, coastal marshlands and beaches, and barrier islands that cover about 20,000 square miles (52,000 km2). This area lies principally along the Gulf of Mexico and the Mississippi River, which traverses the state from north to south for a distance of about 600 mi (970 km)) and empties into the Gulf of Mexico; ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Credit Card Operations Supervisor jobs
$47,627 to $64,845
Most Popular Cities in Louisiana for Credit Card Operations Supervisor Jobs
What does a Credit Card Operations Supervisor do?
Credit Card Operations Supervisor in Salisbury, NC
We are the fastest growing credit Union in 35 years, however, we still hold individual member satisfaction as the greatest measure of our success.
February 20, 2020
Credit Card Operations Supervisor in New Orleans, LA
MyoKardia is seeking an Accounts Payable Supervisor to be responsible for the full cycle of accounts payable which will include vendor invoices, employee reimbursement, cash disbursement, manual checks as they arise, credit card reconciliation and.
December 22, 2019
Credit Card Operations Supervisor in Saint Paul, MN
Many decisions regarding credit extensions and other issues are left up to you.
December 27, 2019