Credit Card Operations Supervisor jobs in Garland, TX

Credit Card Operations Supervisor supervises the credit card operations department staff. Responsible for day-to-day operations in one or more areas, including card issuance, interchange processes, and merchant deposit processing. Being a Credit Card Operations Supervisor trains credit card operations staff and assists with the development and implementation of credit card operations and policies. Responds to inquiries from customers and banks regarding operational issues. Additionally, Credit Card Operations Supervisor may require a bachelor's degree. Typically reports to a manager or head of a unit/department. The Credit Card Operations Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Credit Card Operations Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)

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Credit Card Fraud Analyst
  • Dickey's Barbecue Restaurants, Inc.
  • Dallas, TX FULL_TIME
  • Company Summary

     

    Legit. Texas. Barbecue.

    Since 1941, we have exhibited a passion for not only great barbecue but great people. That’s why we offer a workplace where employees are given meaningful growth opportunities and rewarded for their loyalty and contributions.  Hardworking, passionate individuals who inspire others and thrive in a fast-paced environment make up our team. As the largest and fastest-growing barbecue concept in the world, we’re always looking for dynamic and motivated team members to join our family.

    DICKEY’S is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex (including pregnancy), gender, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws.

    Position Summary

    Dickey's Restaurant Brands desires to hire an experienced credit card fraud analyst. 

     

    Job Summary

    This role monitors suspicious transaction activities and resolves fraudulent transactions. You will monitor, analyze and act upon credit and debit card activity for the prevention and detection of fraud. The role will utilize transaction data to identify common points of compromise, fraud trends that require immediate action, and customer impact that needs additional support. This position will require a high degree of self-motivation, prioritization, and teamwork, and excellent analytical skills in order to filter and validate transaction data from multiple sources. Individuals in this position are expected to develop a strong understanding and sense of ownership of the process they are working with.

    Essential duties and responsibilities include, but are not limited to:

    • Review and analyze credit card transactions against reported fraud cases to mitigate fraud trends, primarily in excel and Power BI.
    • Recognize and act on fraud trends that need additional focus – work independently to research and take next steps, including linking unidentified transactions to known fraudulent activity, card restrictions, and interdepartmental communication
    • Use independent judgment to determine the need to cancel or maintain cards based on information received from customer contact and activity analysis to prevent further losses
    • Review and act on alerts, communicating with other teams and departments to escalate and act on as needed
    • Communicate with management and team in a proactive and collaborative manner.
    • Identify and resolve problems, escalating issues as needed, and contribute to work flow or process change and redesign
    • Respond quickly and with little direct management to ad hoc requests
    • Communicate independently with other departments and vendors to resolve issues
    • Independently manage additional projects and responsibilities as assigned
    • Assist in training departmental personnel as needed
    • Maintain a high level of confidentiality in all aspects of departmental work
    • Strong verbal and written communication skills
    • Ability to meet deadlines under pressure and meet regulatory reporting deadlines
    • Ability to organize and prioritize work

    Education and/or Qualifying Work Experience:

    • Bachelor’s degree from a 4 year College or University, preferably in Criminal Justice, Data Analytics, Business/Finance, or
    • A 4-year degree in a non-business discipline with 1 – 3 years banking experience with Credit or Debit Card Fraud, or
    • High School diploma (or equivalent) with 5-7 years’ banking experience working with Credit or /Debit Card Fraud, ACH, Check Fraud and/or P2P products
    • Willingness and ability to work in either a Dallas or a Plano based office setting.
  • 20 Days Ago

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Sr. Credit Card Fraud Analyst
  • Dickey's Barbecue Restaurants, Inc.
  • Dallas, TX FULL_TIME
  • Company Summary Legit. Texas. Barbecue. Since 1941, we have exhibited a passion for not only great barbecue but great people. That’s why we offer a workplace where employees are given meaningful growt...
  • Just Posted

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Mansion Front Desk Supervisor
  • Front Desk Supervisor
  • Dallas, TX FULL_TIME
  • Job summary - • Responsible for supervision of all aspects of the Front Desk functions, in accordance with hotel standards. Directs, implements, and maintains a service and management philosophy which...
  • 1 Day Ago

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Maintenance Supervisor
  • SLP Operations, LLC
  • Garland, TX FULL_TIME
  • Descriptionhas an opening for a Maintenance Supervisor!At Garland Nursing & Rehabilitation, Our commitment is to provide love, attention and optimal care one resident at a time. We realize consistentl...
  • 8 Days Ago

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Maintenance Supervisor
  • SLP Operations, LLC
  • Lancaster, TX FULL_TIME
  • Descriptionhas an opening for a Part-Time Maintenance Supervisor!8:30 AM- 5 PM with ON Call for Emergencies At Westridge Nursing & Rehabilitation, Our commitment is to provide love, attention and opti...
  • 8 Days Ago

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Supervisor, Credit Services
  • Lennox International
  • Richardson, TX OTHER
  • Company Overview Lennox International (LII) is a leading global provider of innovative climate control solutions for heating, ventilation, air conditioning, and refrigeration (HVACR) markets. Here at ...
  • 22 Days Ago

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0 Credit Card Operations Supervisor jobs found in Garland, TX area

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Warehouse Operations Supervisor
  • NFI Industries
  • Wilmer, TX
  • Under the direction of the General Manager, the Warehouse Operations Supervisor is responsible for the efficient day-to-...
  • 3/28/2024 12:00:00 AM

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Warehouse Operations Supervisor
  • PGL
  • Grand Prairie, TX
  • Job Details Level Experienced Job Location RH2 Station - Grand Prairie, TX Position Type Full Time Education Level High ...
  • 3/28/2024 12:00:00 AM

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Operations Supervisor
  • Kenco Group
  • Hutchins, TX
  • About the Position The Operations Supervisor is responsible for directing the work of associates in the warehouse/distri...
  • 3/27/2024 12:00:00 AM

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Media Operations Coordinator
  • Manpower
  • Arlington, TX
  • Media Operations Coordinator Job description Are you a sports enthusiast who loves to plan and organize events? Our pres...
  • 3/26/2024 12:00:00 AM

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Operations Supervisor
  • Mindpath Health
  • Dallas, TX
  • Description About the Role: Mindpath Health exists to increase access to mental health care that helps people thrive. We...
  • 3/25/2024 12:00:00 AM

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Center Operations Supervisor
  • Oak Street Health
  • Fort Worth, TX
  • Description Company: Oak Street Health Title: Center Operations Supervisor Location: Oak Street Health is a rapidly grow...
  • 3/25/2024 12:00:00 AM

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Sales Operations Coordinator 24-00202
  • ESPO Corporation
  • Dallas, TX
  • Sales Operations Coordinator Silver Spring, MD Our client, a major Telecommunications provider, is looking to hire a Sal...
  • 3/25/2024 12:00:00 AM

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Operations Supervisor Management Consultant (TK)
  • DeWolff Boberg & Associates
  • Plano, TX
  • This position requires 100% domestic travel - fly out Sunday, fly home Friday, year-round. We focus on implementation an...
  • 3/25/2024 12:00:00 AM

Garland is a city in the U.S. state of Texas. It is located northeast of Dallas and is a part of the Dallas–Fort Worth metroplex. It is located almost entirely within Dallas County, except a small portion located in Collin and Rockwall counties. As of the 2010 census, the city had a population of 226,876, making it the 87th-most populous city in the United States of America and the 12th-most populous city in the state of Texas. In 2017, the population rose to 238,002. Garland is second only to the City of Dallas in Dallas County by population and has easy access to downtown Dallas via public t...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Credit Card Operations Supervisor jobs
$49,647 to $67,599
Garland, Texas area prices
were up 2.2% from a year ago

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You ensure client delivery, processing, and especially credit and operational functions, since you specialize in credit.
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