DESCRIPTION OF DUTIES:
Contributes to the Company’s top line growth, profitability, and free cash flow metric by establishing customer credit limits to accommodate sales requirements while mitigating the risk of bad debt losses and maintaining compliance to company payment terms. In addition, the Credit Supervisor is responsible for overseeing the departments operations within the company while providing leadership and guidance to team members.
Evaluate, establish and manage recommend credit limits for new and existing customers within company guidelines.
Manage portfolio of 15M-25M collection of customers with past due invoice balances within an assigned territory.
Make decision to hold or release the customer orders that are systematically placed on credit hold.
Prepare documentation necessary to create and secure balance of a customer account via lien/bond placement, joint check, UCC/PG
Identify accounts requiring collection agency or legal action and provide support to 3rd party collection agencies
Foster positive relationships with customers, vendors, and internal stakeholders to promote collaboration and effective credit management.
Maintain and coordinate efforts with the Sales Department/factories to resolve customer issues.
Oversees and assists with the cleanup of unapplied receipts and credits, short paid invoices and charge backs.
Analyze cash application transactions and able to assist in applying cash receipts as needed.
Streamline process within the department via Robotic process automation, AI, and or conventional methods.
Addressing ongoing customer complaints concerning billing or service rendered and works on complaints of service failures with designated departments.
Ensure accuracy of Customer’s Master File account data, billing address, credit limit and payment terms within the Enterprise software system.
Reconcile transactions and balances to maintain accurate accounts receivable balance. Assist with internal and external audits/Ernst and Young
Provide credit and accounts receivable month-end reports for submission to senior management.
Proven experience in credit management, collections, or financial analysis, with at least 3-5 years in a supervisory or managerial role
Negotiate payment programs with delinquent customers
- Ability to effectively communicate with internal and external partners at all levels while building strong partnerships
Ability to think outside the box when all collection efforts have been exhausted
Undertake special projects and perform all other duties as assigned by the Senior Corporate Credit Manager.
KNOWLEDGE, SKILLS AND ABILITIES REQUIRED
Proficiency with Microsoft Office for Windows (Outlook, Word, PowerPoint and Excel) is required. Applicants must possess strong systems skills, the ability to learn in-house applications (ERP system) quickly.
Knowledge of liens and bonds, worked in the Construction trade or similar industry is a plus. Knowledge or understanding of retail payment portals.
This position requires excellent interpersonal skills and the ability to adjust and interact with all levels of personnel.
Solid collection, analytical and negotiating skills; effective oral and written communication skills; and a solid knowledge of commercial credit and collection laws.
Ideal applicant must enjoy working in a fast-paced environment and be able to thrive under pressure and meet deadlines.
Problem solving, critical thinking and analytical skills a must.
The ideal applicant will have a bachelor’s degree and at least three years’ experience in a similar leadership role.
Strong understanding of credit principles, financial analysis, and risk management techniques.
We are the ASSA ABLOY Group
Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 52,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces – physical and virtual – safer, more secure, and easier to access.
As an employer, we value results – not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.
As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.