Credit Card Operations Manager jobs in Louisiana
Credit Card Operations Manager manages the daily activities for the company's credit card operation group, including payment processing, mailings, and associated support functions. Designs and implements credit card operations policies and procedures and recommends changes to increase efficiency. Being a Credit Card Operations Manager ensures that credit card operations group is staffed at appropriate levels and operates within budget. Requires a bachelor's degree. Additionally, Credit Card Operations Manager typically reports to a head of a unit/department. The Credit Card Operations Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Credit Card Operations Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Recently Added Credit Card Operations Manager jobs
Credit Card Servicing Team Lead - Operations, Covington, LA
- BankPlus
-
Covington, LA
FULL_TIME
-
At BankPlus, we strive to add value for our employees, customers and shareholders. We are a high-performing TEAM committed to fulfilling promises, building lasting relationships, and making dreams come true.
All current employees must have a performance rating of Outstanding or High-Performing to be eligible to post for a position.
General Position Scope:
Providing essential support to the Credit Card Servicing Manager and Credit Card Servicing Department. Assist in leading and supporting the daily operations of the credit card team, ensuring efficient transaction processing, excellent customer service, and adherence to regulatory guidelines.
Duties and Responsibilities:
- Assist the Credit Card Servicing Manager in the day-to-day operations of the Credit Card Servicing Team.
- Complete Transaction Processing and Customer Service including; ensuring timely and accurate processing of credit card transactions, payments, and refunds; handling escalated customer inquiries, complaints, and disputes to ensure prompt and satisfactory resolutions; monitor and process payments; reconcile credit card accounts, research and resolve daily reconciliation issues/outages of department general ledger and DDA accounts; monitor, process, and/or verify all new account setups and maintenance; maintain and archive credit card customer files and daily maintenance requests; report monitoring and distribution; monitor, research, and resolve online customer credit card issues; research and resolve maintenance and monetary exceptions/error and reconcilement outages.
- Assist with special projects related to the credit card servicing department.
- Assist with product development and implementation including; assisting manager in working with marketing, vendors, and operations teams to bring any new credit card product concepts to life; as directed by management, oversee the implementation process as it relates to operations/servicing. Ensuring timely delivery and coordinating testing and quality assurance efforts; supporting management to ensure that all credit card operations products comply with relevant regulatory guidelines and industry standards; implement risk management strategies to safeguard customer data and prevent potential fraud; collaborate with the marketing team to create effective product launch plans and promotional materials; assist in communicating product features and benefits to internal teams and external stakeholders; track the performance of credit card operations products and collect customer feedback to share with marketing and other stakeholders.
- Within compliance and risk management; assist in maintaining compliance with industry regulations and internal policies; work with the team to implement risk management strategies to prevent fraud and protect customer data; assist with credit card fraud monitoring and investigations.
- Assist with process improvement by collaborating with the credit card servicing manager to analyze operational processes and identify areas for improvement and contributing to the development and implementation of process enhancements to increase efficiency.
- Assist with reporting and analysis by assisting manager to generate operational reports and performance metrics for review and analysis and by assisting manager to utilize data driven insights to make informed decisions and propose actionable recommendations.
- Maintain a thorough knowledge of Bank products, services, policies, procedures and appropriate regulatory issues as related to daily job functions including but not limited to: Bank Secrecy Act; Privacy Act; Fair Lending Act; Regulation E, etc. Complete required compliance training and adhere to the Bank’s standard of conduct.
- Perform any additional duties as requested.
- Participates in the bank’s High-Performance Rewards Connections program.
- Make referrals to the Mortgage Center and Wealth Management.
- Bachelor's degree in business or finance, or a related field (or equivalent experience)
- A minimum of 4 years’ experience in credit card servicing, with 2 years’ experience at team lead or senior representative level
- Strong knowledge of credit card operations including industry regulations
- Excellent organization and multitasking abilities to handle various tasks simultaneously and meet required deadlines
- Excellent communication and interpersonal skills
- Excellent project management skills
- General knowledge of bank compliance regulations as they apply to credit card administration
- Excellent computer experience with Microsoft Office Suite, including Excel, Word, and Outlook. Proficiency in using relevant software and tools for reporting and data analysis
- Analytical mindset with the problem solving capabilities to address operational challenges
- Work outside of regular business hours, as deemed necessary
We maintain a drug-free workplace and perform pre-employment substance abuse testing. - 13 Days Ago
#2282 - CREDIT CARD ANALYST - Bossier City, LA
- Barksdale Federal Credit Union
-
Bossier, LA
FULL_TIME
- Responsible for card operation. Performs assigned posting and balancing duties, and various card processing functions as required. Performs related clerical duties as needed. Professionally serves mem...
- 30 Days Ago
Operations Manager - FHC New Orleans
- Credit Human
-
Orleans, LA
FULL_TIME
- We are seeking an Operations Manager for the Financial Health Centers in New Orleans, Louisiana. The purpose of this role is to operationalize and integrate member service, financial counseling, sales...
- 7 Days Ago
Branch Operations Manager
- Campus Federal Credit Union
-
Baton Rouge, LA
FULL_TIME
- Campus Federal Credit Union is seeking a Branch Operations Manager to join our team! The primary purpose of this position is to assist Campus Federal in our Mission, to enhance the lives of our member...
- 19 Days Ago
General Manager
- Flavored Operations
-
Plaquemine, LA
FULL_TIME
- You are applying for work for a franchisee Flavored Operations of Sonic, not Sonic Corporate, or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent...
- 12 Days Ago
General Manager
- Flavored Operations
-
Brusly, LA
FULL_TIME
- Flavored Ops is now Hiring for a General Manager with Owner Mentality. Join our fun, fast paced drive ins with a focus on honesty, integrity, and achievement. Our GMS on average earn $65,000 to $100,0...
- 22 Days Ago
Credit Card Operations Manager jobs at Popular Companies
Operations Manager
- Ruggable
-
Charlotte, NC
- About Ruggable: Ruggable is a leading direct-to-consumer e-commerce brand based in Los Angeles, California with an extra...
- 4/19/2024 12:00:00 AM
Operations Manager
- ULINE
-
Tacoma, WA
- Operations Manager Washington Branch Uline: Where hard work and hustle are valued and rewarded. Pay: From $96,000 to $16...
- 4/18/2024 12:00:00 AM
Supplier Management and Operations Manager
- LanceSoft
-
Titusville, NJ
- Title: Process Excellence Manager 2/Supplier Management and Operations Manager Location: Titusville, N 08560 Duration: 0...
- 4/18/2024 12:00:00 AM
Manager II, Operations Management
- Applied Materials
-
Gloucester, MA
- **Key Responsibilities** 1. Supervises employees involved in a variety of production and/or operation functions such as ...
- 4/18/2024 12:00:00 AM
Operations Manager
- General Dynamics Information Technology
-
Colorado Springs, CO
- Operations Manager Seize your opportunity to make a personal impact as an Operations Manager leading GDIT's operations t...
- 4/15/2024 12:00:00 AM
Operations Manager
- AmeriGas Propane, Inc.
-
Bealeton, VA
- When you work for AmeriGas, you become a part of something BIG! Founded in 1959, AmeriGas is the nation’s premiere propa...
- 4/15/2024 12:00:00 AM
Operations Manager
- Courtyard Atlantic City
-
Atlantic City, NJ
- Compensation Type: Yearly Highgate Hotels: Highgate is a premier real estate investment and hospitality management compa...
- 4/10/2024 12:00:00 AM
Operations Manager
- BlueTriton Brands
-
McBee, SC
- BlueTriton is a leading provider of spring and purified water products - the name behind your favorite bottled water bra...
- 1/9/2024 12:00:00 AM
About Louisiana
Louisiana is bordered to the west by Texas; to the north by Arkansas; to the east by Mississippi; and to the south by the Gulf of Mexico.
The state may properly be divided into two parts, the uplands of the north, and the alluvial along the coast.
The alluvial region includes low swamp lands, coastal marshlands and beaches, and barrier islands that cover about 20,000 square miles (52,000 km2). This area lies principally along the Gulf of Mexico and the Mississippi River, which traverses the state from north to south for a distance of about 600 mi (970 km)) and empties into the Gulf of Mexico; ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Credit Card Operations Manager jobs
$69,275 to $106,554
Most Popular Cities in Louisiana for Credit Card Operations Manager Jobs
What does a Credit Card Operations Manager do?
Credit Card Operations Manager in South Bend, IN
If you are skilled with numbers, efficient at organization, and enjoy talking to people along with working out solutions; you are a prime candidate for a manager position.
January 19, 2020
Credit Card Operations Manager in Waterloo, IA
Do you enjoy managing others, and helping these employees to reach their potential? If you can do that while also balancing daily obligations then you may have what it takes to be an operations supervisor.
November 30, 2019
Credit Card Operations Manager in Pascagoula, MS
In addition to collecting information, a Credit Card Operations Clerk is also required to get an answer to the credit card applicants in a timely manner as to whether they were approved or denied.
December 04, 2019