Credit Card Operations Manager jobs in Idaho

Credit Card Operations Manager manages the daily activities for the company's credit card operation group, including payment processing, mailings, and associated support functions. Designs and implements credit card operations policies and procedures and recommends changes to increase efficiency. Being a Credit Card Operations Manager ensures that credit card operations group is staffed at appropriate levels and operates within budget. Requires a bachelor's degree. Additionally, Credit Card Operations Manager typically reports to a head of a unit/department. The Credit Card Operations Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Credit Card Operations Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Card Services Manager
  • P1FCU
  • Lewiston, ID OTHER
  • Job Details

    Job Location:    449 Complex - Lewiston, ID
    Position Type:    Full Time
    Salary Range:    Undisclosed

    Description

    Role

    The Card Services Manager will manage the daily activities of the Credit Union's Mastercard Credit/Debit plastic card programs, both consumer and business while being the main point of contact for FIS, FIS Global & Mastercard. Develop and implement Mastercard Credit/Debit card operations policies and procedures ensuring they meet federal, state, and regulatory guidelines. Ensure Mastercard Credit/Debit card operations adhere to the Credit Union's financial and business strategies. Ensure staff provide quality service according to P1FCU Service Standards. Provide coaching and mentoring, and direct the activities of the department. Provide feedback, and guidance concerning department operations. Manage systems/procedures in the department, ensuring they operate efficiently and accurately. This position will report to both Controller.

    Major Duties and Responsibilities

    55% Reporting: reporting on Card Product Rewards program and makes recommendations based on analysis and trending patterns to improve utilization and profitability of portfolio, reporting on Credit and Debit Card Products and provides monthly analysis, reporting and analysis on all card product promotions and initiatives, completes annual Debit and Credit card reporting surveys and maintains reports on plastic losses and presents findings, reporting to executive management.

    35% Downloads monthly Card Products transactional data from card processor and distributes to management as well as creating monthly reporting on card product data from payment processing network for behavioral analysis and recommendations based on results.

    10% Assists debit card staff, with weekly card fraud reissues.

    Qualifications


    Knowledge and Skills

    Experience

    Three years to five years of similar or related experience, including preparatory experience.

    Education/Certifications/Licenses

    A college degree.

    Interpersonal Skills

    A significant level of trust, credibility and diplomacy is required. In-depth dialogue, conversations and explanations with customers, direct and indirect reports and outside vendors can be of a sensitive and/or highly confidential nature. Communications may involve motivating, influencing, educating and/or advising others on matters of significance. Typically includes subject matter experts as well as first level to middle managers.

    ADA Requirements

    Physical Requirements

    Is able to bend, sit, and stand in order to perform primarily sedentary work with limited physical exertion and occasional lifting of up to 10 lbs. Must be capable of climbing / descending stairs in an emergency situation. Must be able to operate routine office equipment including computer terminals and keyboards, telephones, copiers, facsimiles, and calculators. Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary. Must be able to work extended hours or travel off site whenever required or requested by management. Must be capable of regular, reliable and timely attendance.

    Working Conditions

    Must be able to routinely perform work indoors in climate-controlled shared work area with minimal noise.

    Mental and/or Emotional Requirements

    Must be able to perform job functions independently or with limited supervision and work effectively either on own or as part of a team. Must be able to read and carry out various written instructions and follow oral instructions. Must be able to complete basic mathematical calculations, spell accurately, and understand computer basics. Must be able to speak clearly and deliver information in a logical and understandable sequence. Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public. Must be able to perform responsibilities with composure under the stress of deadlines / requirements for extreme accuracy and quality and/or fast pace. Must be able to effectively handle multiple, simultaneous, and changing priorities. Must be capable of exercising highest level of discretion on both internal and external confidential matters.

  • 7 Days Ago

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Operations/Mail Room Technician
  • Westmark Credit Union
  • Idaho Falls, ID FULL_TIME
  • DescriptionDiscover the Westmark Difference!!Are you looking for a career? Do you want to be valued as an individual on a team? Do you want to learn, grow, and make a difference in your community? Wes...
  • 10 Days Ago

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Operations Hire Ahead
  • Idaho Central Credit Union
  • Chubbuck, ID OTHER
  • Overview Do you have excellent organizational skills? Do you enjoy helping other people? Would you like to learn and perform a variety of functions at work? If so, you could be the perfect candidate f...
  • 2 Months Ago

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Cambium Spa Manager
  • Husky Operations Inc.
  • Sandpoint, ID OTHER
  • Year Round Thanks for your interest in Schweitzer! We’re a community of passionate ski industry pros who work hard and play even harder at Schweitzer. Our team is consistently recognized as some of th...
  • 23 Days Ago

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Credit Officer
  • AgWest Farm Credit
  • American Falls, ID FULL_TIME
  • AgWest Farm Creditis a member-owned financial cooperative that provides financing and related services to farmers, ranchers, agribusinesses, commercial fishermen, timber producers, rural homeowners an...
  • 13 Days Ago

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Branch Manager
  • Frontier Credit Union
  • Idaho Falls, ID FULL_TIME
  • DescriptionJoin our team! Frontier Credit Union is searching for a Branch Manager to lead our Freeman Branch in Idaho Falls. Position Overview:Responsible for the overall profitability of the branch. ...
  • 11 Days Ago

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General Manager - Operations Management (Automotive Sales)
  • Passport Auto Group
  • Washington, DC
  • General Manager/Highly skilled GSM Passport Auto Group, located around Washington, DC. The DC metro is one of the hottes...
  • 3/28/2024 12:00:00 AM

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Operations Manager- Electric Operations
  • Xcel Energy
  • Arvada, CO
  • Are you looking for an exciting job where you can put your skills and talents to work at a company you can feel proud to...
  • 3/28/2024 12:00:00 AM

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General Manager-Operations Manager
  • Brookfield Properties
  • Las Vegas, NV
  • Location Meadows Mall - 4300 Meadows Lane, Suite 10 Business At Brookfield Properties, we believe retail should be anyth...
  • 3/25/2024 12:00:00 AM

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Executive Operations Manager- Fully Remote
  • Gastro Health
  • Miami, FL
  • Gastro Health is seeking a Fully-Remote Full-Time Executive Operations Manager to Support the FL market. Gastro Health i...
  • 3/24/2024 12:00:00 AM

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Operations Manager - Security Operations
  • Allied Universal®
  • Indio, CA
  • Overview At Allied Universal®, we continue to build an inclusive, Be Phenomenal® culture that encourages, supports, and ...
  • 3/14/2024 12:00:00 AM

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Operations Manager - Security Operations
  • Allied Universal®
  • Rancho Mirage, CA
  • Overview At Allied Universal®, we continue to build an inclusive, Be Phenomenal® culture that encourages, supports, and ...
  • 3/14/2024 12:00:00 AM

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Operations Manager
  • Allied Universal
  • Tempe, AZ
  • Overview Allied Universal® Janitorial Services is uniquely capable and personally committed to delivering exceptional ja...
  • 3/7/2024 12:00:00 AM

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Operations Manager
  • Allied Universal®
  • Houston, TX
  • Overview Allied Universal®, North America's leading security and facility services company, provides rewarding careers t...
  • 3/6/2024 12:00:00 AM

Idaho (/ˈaɪdəhoʊ/ (listen)) is a state in the northwestern region of the United States. It borders the state of Montana to the east and northeast, Wyoming to the east, Nevada and Utah to the south, and Washington and Oregon to the west. To the north, it shares a small portion of the Canadian border with the province of British Columbia. With a population of approximately 1.7 million and an area of 83,569 square miles (216,440 km2), Idaho is the 14th largest, the 12th least populous and the 7th least densely populated of the 50 U.S. states. The state's capital and largest city is Boise. Idaho p...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Credit Card Operations Manager jobs
$67,498 to $103,810

Credit Card Operations Manager in South Bend, IN
If you are skilled with numbers, efficient at organization, and enjoy talking to people along with working out solutions; you are a prime candidate for a manager position.
January 19, 2020
Credit Card Operations Manager in Waterloo, IA
Do you enjoy managing others, and helping these employees to reach their potential? If you can do that while also balancing daily obligations then you may have what it takes to be an operations supervisor.
November 30, 2019
Credit Card Operations Manager in Pascagoula, MS
In addition to collecting information, a Credit Card Operations Clerk is also required to get an answer to the credit card applicants in a timely manner as to whether they were approved or denied.
December 04, 2019