Credit Card Operations Manager jobs in Florida

Credit Card Operations Manager manages the daily activities for the company's credit card operation group, including payment processing, mailings, and associated support functions. Designs and implements credit card operations policies and procedures and recommends changes to increase efficiency. Being a Credit Card Operations Manager ensures that credit card operations group is staffed at appropriate levels and operates within budget. Requires a bachelor's degree. Additionally, Credit Card Operations Manager typically reports to a head of a unit/department. The Credit Card Operations Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Credit Card Operations Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Card & Digital Payment Dispute & Fraud Manager-Dunedin, FL
  • Achieva Credit Union
  • Dunedin, FL FULL_TIME
  • Purpose/Duties: Manages the daily dispute and fraud operations of the debit card and digital payment processes. Key contact for projects related to debit card and digital payment platforms fraud and disputes. Must participate in training annually or as required for BSA and the Privacy Act.

    Key Result Areas:

    • Oversee operations of all Debit card services, including management of the Card and Digital Payment Dispute & Fraud team.
    • Bring new ideas and initiatives to address key opportunities/risks including but not limited to fraud losses, delinquent or charged off account concerns specific to debit card programs.
    • To be a liaison with PSCU Enhanced Fraud Solutions Analyst pertaining to debit and credit card portfolio.
    • This individual performs a wide variety of complex administrative tasks to support Achieva Credit Union’s debit and digital payment programs.
    • Manages the debit card and digital payment procedures.
    • Correspond to debit card calls and emails related to debit card and digital payment fraud & dispute operations.
    • Generate debit card reports and access related databases to obtain appropriate data as needed.
    • Analyze member accounts with unusual problems to correct errors or provide other appropriate solutions.
    • Support department and enterprise projects and product development.
    • Verify daily settlement of chargebacks and disputes provisional credits.
    • Assist staff with complex or unusual debit card situations.
    • Manage the preparation of monthly statistical and activity reports for senior management.
    • Cultivate a strong team by building trust among the team members.
    • Monitor overall progress to ensure department goals are met and high-quality member service is maintained.
    • Provides prompt, friendly and accurate service to internal and external customers.
    • Represents the credit union in a courteous and professional manner.
    • Compliance with all appropriate organizational policies and procedures and state and federal regulations.
    • Responsible for upholding all credit union ethical standards.
    • Represents the credit union in a courteous and professional manner.
    • Attend departmental meeting and webinars as appropriate.
    • Continuous education regarding card and digital payment compliance and industry best practices.
    • Perform other essential job functions as required or assigned.

    Minimum Education Required:

    • BA/BS in Business Administration or related field

    Licenses/Certifications Required: PMI, PMP, or CAPM

    Required Skills:

    • Financial Institution Experience 1-2 years
    • Card and Digital payment chargeback and fraud experience 3-5 years
    • Leadership Experience 2 years
    • Proficient math skills to balance the departments GL accounts 3-5 years
    • Experience in maintaining Regulation E compliance in relation to fraud & disputes & chargebacks
    • Microsoft Suite
    • Knowledge of Visa and MasterCard network/association
    • Exceptional written and listening skills
    • Strong documentation skills
    • Good interpersonal skills
    • Analytical skills
    • Ability to work independently
    • Ability to manage multiple initiatives/priorities in a fast-paced environment

    Benefits:

    • Competitive pay
    • Up to 18 paid days off in the first year
    • Up to 15 paid holidays
    • Paid Maternity Leave
    • Health and dental insurance
    • Life and disability insurance
    • Excellent 401k program
    • Career pathing with professional development opportunities
    • Tuition reimbursement
    • Fitness reimbursement program
    • Mobile device assistance program
    • Free Achieva Checking Plus account

    Achieva Credit Union is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status, such as race, religion, color, national origin, sex, age.

  • 7 Days Ago

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Credit Card Collections Supervisor
  • JPMC Candidate Experience page
  • Heathrow, FL FULL_TIME
  • You are a natural leader. You do what’s right for customers and colleagues and you inspire others to do the same. Join our dynamic team and make a meaningful impact by leading your team to create grea...
  • 22 Days Ago

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Credit Card Processing Clerk
  • CGC Group Inc.
  • Miami, FL CONTRACTOR
  • The Credit Card Processing Clerk is responsible for efficiently and accurately processing credit card transactions, reconciling accounts, and maintaining financial records. This role involves close co...
  • 13 Days Ago

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Credit Card Accounting Specialist
  • Regency Centers
  • Jacksonville, FL FULL_TIME
  • Credit Card Accounting Specialist 1 Independent Dr, Jacksonville, FL 32202, USA Req #404 Monday, March 11, 2024 About this Opportunity:At Regency Centers, we believe our greatest asset is our people, ...
  • 13 Days Ago

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Card Services Specialist
  • Keys Federal Credit Union
  • Key West, FL FULL_TIME
  • Position Summary The Card Services Specialist is responsible for monitoring internal and external systems for all card programs, performs a variety of clerical, data entry and administrative duties re...
  • Just Posted

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Senior Associate / Assistant Vice President - Private Credit Operations
  • Private Credit Operations - Arena Investors I Quaestor Advisors
  • Jacksonville, FL FULL_TIME
  • Arena Investors, LP (“Arena”) is a global investment management firm that seeks to generate attractive risk adjusted, consistent and uncorrelated returns by employing a fundamentals based, asset-orien...
  • 1 Day Ago

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General Manager - Operations Management (Automotive Sales)
  • Passport Auto Group
  • Washington, DC
  • General Manager/Highly skilled GSM Passport Auto Group, located around Washington, DC. The DC metro is one of the hottes...
  • 3/28/2024 12:00:00 AM

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Operations Manager- Electric Operations
  • Xcel Energy
  • Arvada, CO
  • Are you looking for an exciting job where you can put your skills and talents to work at a company you can feel proud to...
  • 3/28/2024 12:00:00 AM

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General Manager-Operations Manager
  • Brookfield Properties
  • Las Vegas, NV
  • Location Meadows Mall - 4300 Meadows Lane, Suite 10 Business At Brookfield Properties, we believe retail should be anyth...
  • 3/25/2024 12:00:00 AM

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Executive Operations Manager- Fully Remote
  • Gastro Health
  • Miami, FL
  • Gastro Health is seeking a Fully-Remote Full-Time Executive Operations Manager to Support the FL market. Gastro Health i...
  • 3/24/2024 12:00:00 AM

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Operations Manager - Security Operations
  • Allied Universal®
  • Indio, CA
  • Overview At Allied Universal®, we continue to build an inclusive, Be Phenomenal® culture that encourages, supports, and ...
  • 3/14/2024 12:00:00 AM

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Operations Manager - Security Operations
  • Allied Universal®
  • Rancho Mirage, CA
  • Overview At Allied Universal®, we continue to build an inclusive, Be Phenomenal® culture that encourages, supports, and ...
  • 3/14/2024 12:00:00 AM

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Operations Manager
  • Allied Universal
  • Tempe, AZ
  • Overview Allied Universal® Janitorial Services is uniquely capable and personally committed to delivering exceptional ja...
  • 3/7/2024 12:00:00 AM

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Operations Manager
  • Allied Universal®
  • Houston, TX
  • Overview Allied Universal®, North America's leading security and facility services company, provides rewarding careers t...
  • 3/6/2024 12:00:00 AM

Florida (/ˈflɒrɪdə/ (listen); Spanish for "land of flowers") is the southernmost contiguous state in the United States. The state is bordered to the west by the Gulf of Mexico, to the northwest by Alabama, to the north by Georgia, to the east by the Atlantic Ocean, and to the south by the Straits of Florida. Florida is the 22nd-most extensive (65,755 sq mi or 170,300 km2), the 3rd-most populous (21,312,211 inhabitants), and the 8th-most densely populated (384.3/sq mi or 148.4/km2) of the U.S. states. Jacksonville is the most populous municipality in the state and the largest city by area in th...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Credit Card Operations Manager jobs
$69,064 to $106,218

Credit Card Operations Manager in South Bend, IN
If you are skilled with numbers, efficient at organization, and enjoy talking to people along with working out solutions; you are a prime candidate for a manager position.
January 19, 2020
Credit Card Operations Manager in Waterloo, IA
Do you enjoy managing others, and helping these employees to reach their potential? If you can do that while also balancing daily obligations then you may have what it takes to be an operations supervisor.
November 30, 2019
Credit Card Operations Manager in Pascagoula, MS
In addition to collecting information, a Credit Card Operations Clerk is also required to get an answer to the credit card applicants in a timely manner as to whether they were approved or denied.
December 04, 2019