Credit Card Operations Manager jobs in District of Columbia

Job Title: Credit Card Program Specialist

Grade: PS-1

Salary: $75,695.56

Location: Washington, DC

Organizational Overview

We are the Service Employees International Union (SEIU), a union of about 2 million diverse members in healthcare, the public sector, and property services. We believe in and fight for our Vision for a Just Society: where all workers are valued and all people respected—no matter where we come from or what color we are; where all families and communities can thrive; and where we leave a better and more equitable world for generations to come. We are an anti-racist union determined to check corporate power and uproot structural racism through unions—worker power and collective action—and government—legislative and political action. We fight for Unions for All and a Government that Works for All so that all of us, across race and place, can have power together in unions and participate fully in our democracy.

Purpose:

This position is responsible for the administration of the system-wide corporate travel and expense program. This includes oversight, training, reconciliation and reporting of activities associated with the existing travel platform, including Concur. This position heavily involves collaborating, communicating, and driving system compliance of Accounts Payable policies, procedures and initiatives related to Corporate Travel and Expense reimbursement and reporting. This role functions at a high level of expense management and system administration knowledge, coupled with the ability to provide guidance to others while offering superior customer service on a daily basis.

Primary Responsibilities:

(Any one position may not include all of the specific duties and responsibilities listed. Examples provide a general summary of the work required and should not be treated as a total and complete list of expected duties to be performed by employees in the classification.)

• Manages SEIU’s corporate purchasing card program including: issuance, renewal, modification, cancellation, records retention, distribution lists, compliance issues, and customer service (credit limit increases, policy interpretation, exception transaction processing, etc.) while maintaining audit controls
• Execute detailed reviews of employee corporate and purchasing card transactions, identifying violations to the corporate T&E Policy, analyzing spending trends, consulting with employees on transactions, and generating detailed reporting of spending patterns and policy exceptions
• Day to day liaison with credit card company, regarding accounts and product updates
• Provide initial and ongoing cardholder training, including quarterly presentations and assist with developing training aids
• Provide daily support to cardholders and other groups, including Data & Technology, Human Resources, and credit card administrators, to assist with questions and problems related to corporate and purchasing card transactions, and related policies
• Perform random transaction audits to ensure policy compliance
• Develop, track, and report program progress against goals and metrics, on a monthly basis
• Prepares and executes all transactions in a way that ensures that Generally Accepted Accounting Practices, SEIU’s policies, IRS regulations and Department of Labor requirements are met.

Direction and Decision Making:

This position reports to the Deputy Director, Accounting.

Education and Experience:

Bachelor’s degree in accounting; three (3) years of experience using SAP Concur Expense or other expense reporting system; three (3) years of experience in financial reporting, budgeting or accounting

Equivalency:

• H.S. diploma or GED; and five (5) years of work experience in Travel and Expense functions.
• Applicants must be able to demonstrate the following knowledge, skills and abilities:
• Knowledge of US generally accepted accounting principles (GAAP)
• Ability to communicate clearly and effectively with SEIU managers and administrative staff in both written and oral presentation
• Ability to multi-task, establish priorities and effectively organize work in a changing environment
• Ability to balance multiple projects and priorities
• Ability to communicate sensitive information to principals
• Proficiency in Microsoft Office software – Excel, Word
• Ability to analyze basic financial reports
• General customer service skills and ability to build relationships easily
• Ability to review large amounts of transaction data and analyze for problems
• Ability to think critically and analytically to troubleshoot problems and build processes
• Ability to communicate clearly and effectively with SEIU managers and administrative staff in both written and oral presentation

Tests:

• Microsoft Excel (intermediate level required; expert preferred)
• Physical Requirements:
• Work is generally performed in an office setting.

Application Requirements:

A resume is required for all applications and a cover letter is highly suggested. Your cover letter should explain your reason for wanting to work for SEIU, an example of how you demonstrated success in a similar position and a description of how this position fits into your long-term career plan.

VACCINATION REQUIREMENT:

Candidates will be required to show proof of being fully vaccinated against COVID-19 upon commencing employment. Reasonable accommodations will be considered on a case-by-case basis for either a) a certain medical condition(s); or b) on the basis of sincerely held strong religious beliefs and practices; c) as otherwise required by law.

SEIU is an equal opportunity employer.