Credit Card Operations Manager manages the daily activities for the company's credit card operation group, including payment processing, mailings, and associated support functions. Designs and implements credit card operations policies and procedures and recommends changes to increase efficiency. Being a Credit Card Operations Manager ensures that credit card operations group is staffed at appropriate levels and operates within budget. Requires a bachelor's degree. Additionally, Credit Card Operations Manager typically reports to a head of a unit/department. The Credit Card Operations Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Credit Card Operations Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
This position is with a progressive, growing credit union. Excellent benefits package includes medical, dental, vision, life and disability insurance, generous paid time off and matching 401k Plan. Salary DOE.
APPLY TODAY at Spirit of Alaska Federal Credit Union website:
https://spiritofak.com/employment
*This is not a remote position*
JOB SUMMARY:
Receive and process member transactions via the telephone and digital channels. Conduct back-office processing. Maintain files necessary to keep accurate records.
Qualifications:
Job Duties:
1. Answer the phones and process all member transactions and inquiries accurately and quickly.
2. Conduct back-office processes.
3. Maintain accurate records on accounts (file maintenance).
4. GL reconciliation.
5. Assist members with research requests.
6. Cross-sell credit union services when appropriate.
7. Perform other related duties as assigned.
Job Type: Full-time
Pay: From $18.00 per hour
Benefits:
Schedule:
Education:
Experience:
Work Location: In person