Credit Card Operations Clerk, Sr. jobs in Newport News, VA

Deposit Operations Specialist - Kiln Creek Office
Yorktown, Virginia

1^st Advantage Federal Credit Union is currently seeking a full time Deposit Operations Specialist to support our Deposit Operations Department. Scheduled hours will be 40 hours per week between the hours of 8:30 a.m. to 5:00 p.m. Monday through Friday. The Deposit Operations Specialist will complete account maintenance on credit union accounts; research and resolve issues while providing support to branches/departments.

1^st Advantage Federal Credit Union has been serving members in the Hampton Roads community since 1951. We provide financial products and services that help members get ahead, while volunteering our time and resources to civic organizations and nonprofits that share our mission to improve life for each other. Be part of something special. Join 1st Advantage as a colleague and support our community members.

We offer market competitive compensation and a generous benefit package:

• Dollar-for-dollar matching 401(k) plan to 4% of earnings.
• Choice of three medical plans
• Flexible Spending Accounts
• Health Savings Accounts
• Choice of two Dental plans
• Vision
• Basic Life & AD/D Insurance – no cost
• Optional additional life insurance for colleagues, spouses, and children
• Long-term Disability Insurance – no cost
• Short-term Disability Insurance – no cost
• Employee Assistance Program – no cost
• Critical Illness, Accident, and Hospital Indemnity Plans
• Generous paid time off accrual program
• 11 Paid holidays
• Pre-paid legal services
• Pet Insurance
• Discounts on consumer loans and mortgages, increases on savings products, and much more!

To be considered for this opportunity, please submit your fully completed application and resume through our website.

To apply via text, please text APPLY931 to (757) 886-3977.

See below for full job description.

Deposit Operations Specialist Essential Functions & Responsibilities

• To process remote deposits, mail, emails, DNA activities, open CD, new accounts, closed accounts, name and address changes, work carious reports, bill matric, ATM deposits, debit card functions, gift card functions, Service Center functions, and ATM servicing.
• To process stop payments, check requests, back up withholding reporting, Federal Reserve adjustments, Service Center adjustments, balancing ATM network.
• Tp process incoming and outgoing wire transfers and work various monthly reports.
• To process ATM deposit envelopes to verify, post and balance items accordingly.
• To complete the required training and performs other job-related duties as assigned.

Performance Measurement

• To meet timeliness and accuracy requirements of all essential functions including various reports that may be collectively or individually assigned.
• Perform loan maintenance and transactions received via the mail, faxes, answers, and CU scripters.
• To process incoming and outgoing wire transfers, both domestic and international, including OFAC and problem resolution.
• To process ATM deposits including receiving, signing, reconciling, and delivering cash to the branch, and adhering to all security standards including dual control.
• To troubleshoot and resolve member and internal inquiries in a timely, friendly, and accurate manner.
• To provide informed, professional, and accurate service and support to all members and colleagues within established time frame.
• To proactively demonstrate the 1st Advantage FCU core values of integrity, trust, hard work and dedication, passion and vision for all member and colleague interactions.
• To maintain a professional work environment and businesslike appearance.

Qualifications:

Education Highschool education or GED

Experience One year to three years of similar or related experience.

Interpersonal Skills Work involves much personal contact with others inside and/or outside the organization for the purpose of first-level conflict resolution, building relationships, and soliciting cooperation. Discussions involve a higher degree of confidentiality and discretion, requiring diplomacy and tact in communication.

Other Skills Individuals must be able to operate general office equipment, understand and use office products including Word and Excel proficiently. Analytical thinking is required in this position as well as the ability to multitask and work independently.

Requirements: Offers of employment are contingent on a satisfactory criminal background and credit history check.

Physical Requirements

Talking - Effect verbal communication to convey and acknowledge receiving detailed or important instructions accurately, loudly, or quickly.

Average Hearing - Able to hear average or normal conversations and receive ordinary information to communicate effectively.

Finger Dexterity - Using primarily just the fingers to make small movements such as typing, picking up small objects or pinching fingers together to use office equipment such as phones, computers, scanners, and other office machinery.

Repetitive Motion - Movements frequently and regularly required using the wrists, hands, and/or fingers.

Average Visual Abilities - Average, ordinary visual acuity necessary to prepare or inspect documents, read email and computer screens, and operate office machinery.

Physical Strength - Sedentary work; sitting at a desk or workstation a majority of work hours. Exerts up to 25lbs of force occasionally and required to lift up to 25bs.

Reaching and Stretching - Reaching and stretching, below the shoulders, to access files, checks, documents, or office equipment on and across shelves, counters, and desks.

Work Environment Standard office work environment

This Job Description is not a complete statement of all duties and responsibilities comprising this position.

Offers of employment are contingent on a satisfactory criminal background and credit history check.

EOE/AA/M/F/Disability/Vet

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.