Credit Card Operations Clerk jobs in New York

Credit Card Operations Clerk controls the issuance and renewal of credit cards by the organization. Maintains inventory of blank cards and sends cards to be imprinted as needed. Being a Credit Card Operations Clerk verifies names and account numbers on cards and mails completed cards to customers. May require a high school diploma or its equivalent. Additionally, Credit Card Operations Clerk typically reports to a supervisor. The Credit Card Operations Clerk possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)

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Card Resolution Specialist
  • AmeriCU Credit Union
  • Rome, NY FULL_TIME
  • Card Resolution Specialist
    Location: 231 Hill Road, Rome, NY 13441
    Starting Rate - $20.91/hour to $26.14/hour, actual rate will depend on experience.
    Position is overtime eligible
    Who Are We?
    AmeriCU is a not-for-profit credit union based in Rome, NY with assets in excess of $2.6 Billion and serving a membership base of over 160,000 members across Central New York, the United States, and beyond. For 74 years we have been committed to our members, our employees, and our communities. In 2023 we were once again recognized as one of the Best Companies to Work for in New York State and recognized by American Banker as one of the best credit unions in the United States to work for, ranking 19 out of 70!
    The Position:
    AmeriCU Credit Union is in search of a Card Resolution Specialist who aligns directly with our mission to provide our members with the right financial services to live life, dream big, and achieve financial success, and our vision to be the most admired organization in every community we serve. As Card Resolution Specialist you will:
    • Directly support of the Card Services Department disputes area.in daily and backup duties.
    • Support the administration and operational staff of the Card Services & ATM Department in conjunction with policies and programs that support and further the credit union with the strategic goals and objectives.

    What You’ll Do:
    As a Card Resolution Specialist your primary responsibilities will include:
    • Research, investigate and resolve member-initiated claims for disputes/fraud transaction requests, that include coordinating funds recovery directly with merchants (where possibly) and processor, within regulated guidelines and timetables along with closing out with proper supporting documentation and communication to the member.
    • Input/send claims to our card vendor along with tracking, processing and maintaining status of cases and chargebacks through end of lifecycle, ensuring that we stay within regulated timelines.
    • Ensure clear, concise, and compelling research is logged and documented thoroughly.
    • Maintain a daily case log while meeting all Regulation E, Regulation Z and card/network requirements and chargeback timelines.
    • Maintain thorough knowledge of credit, debit, and PIN operating procedures, be up to date and proficient with Regulation E and Regulation Z policies.
    • Conduct additional research and follow through on more complex cases. (Include Supervisor notification). Investigate member transactions through comprehensive research, including but not limited to review of CCTV video.
    • Assists both internal and external members by providing accurate card information as needed regarding their card account and act as liaison between Credit Union and Credit Card vendor for more complex items to be researched. Works to resolves member complaints regarding incorrect postings, billing discrepancies, etc. Responds to Credit Bureaus disputes for credit cards on the E-Oscar web site.
    • Monitor online dispute program(s) and work with vendors on any updates, changes, testing and/or modifications.
    Come grow with us!
    Whether you are just starting out or have been working in your field already, we offer opportunities for growth and advancement. It is our goal to hire employees who will provide exceptional service to our members and who value giving back and supporting the communities we serve. In addition, we offer the following benefits:
    Competitive rates on our Medical, Dental and Vision plans
    Generous contribution to your Health Savings Account, if you choose to enroll in one of AmeriCU’s High Deductible Health plans
    Paid Holidays
    Paid Time off and a Floating Holiday for your Birthday
    Employee Appreciation Events
    401(k) Matching after 1 year of employment
    Employee Assistance Program
    Tuition Reimbursement for Full-time employees after 1 year of employment
    Life Insurance & Accidental Death & Dismemberment Insurance, free to all Full-time employees
    Enhanced Short Term Disability – at no cost to you!
    Get to know us more by clicking on the links below. See why YOU should choose AmeriCU!
    https://www.americu.org/in-our-community/
    https://www.americu.org/why-americu/
  • 9 Days Ago

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Supervisor, Card Disputes & Risk
  • AmeriCU Credit Union
  • Rome, NY FULL_TIME
  • Supervisor, Card Disputes & Risk Location: 231 Hill Road, Rome, NY 13441 $27.11/hr to $33.88/hr , actual rates will depend on experience. Who Are We? AmeriCU is a not-for-profit credit union based in ...
  • 2 Days Ago

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Vice President, Credit Secondaries
  • Ares Operations LLC
  • New York, NY FULL_TIME
  • Over the last 20 years, Ares’ success has been driven by our people and our culture. Today, our team is guided by our core values – Collaborative, Responsible, Entrepreneurial, Self-Aware, Trustworthy...
  • 1 Month Ago

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Associate, Liquid Credit
  • Ares Operations LLC
  • New York, NY FULL_TIME
  • Over the last 20 years, Ares’ success has been driven by our people and our culture. Today, our team is guided by our core values – Collaborative, Responsible, Entrepreneurial, Self-Aware, Trustworthy...
  • 1 Month Ago

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Credit Card Reporter, CNBC Select
  • NBC Universal
  • New York, NY FULL_TIME
  • Job DetailsCompany DescriptionWe create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experie...
  • Just Posted

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Credit Clerk
  • Robert Half
  • New York, NY PER_DIEM
  • Robert Half is hiring a permanent credit relations specialist to join one of our clients firm’s in Manhattan, NY. In this position, you will play a crucial role in assisting clients with managing thei...
  • 14 Days Ago

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Operations Administrator
  • CRSG Construction & Realty Services Group
  • New York, NY
  • Job Description Job Description Position Overview: The Operations Manager is responsible for overseeing and optimizing v...
  • 4/18/2024 12:00:00 AM

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Operations Administrator
  • Hiring Now!
  • Swedesboro, NJ
  • Aspire Bakeries is a North American baking company with a leadership position in specialty frozen baked goods. Formed fr...
  • 4/17/2024 12:00:00 AM

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Operations Administrator
  • Construction Realty Safety Group (cr Safety)
  • New York, NY
  • Position Overview: The Operations Manager is responsible for overseeing and optimizing various operational activities wi...
  • 4/16/2024 12:00:00 AM

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Operations Administrator
  • Wilson Financial Group
  • Gastonia, NC
  • Operations Administrator Advance your career and truly make a difference. We have an exciting opportunity for an organiz...
  • 4/16/2024 12:00:00 AM

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Operations Administrator
  • First Class Caregivers
  • Addison, TX
  • Job Description Job Description Small business seeks strong admin to police process and procedures. Must be skilled in t...
  • 4/16/2024 12:00:00 AM

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Operations Administrator
  • Advanced Robotics Group, LLC
  • Houston, TX
  • Job Description Job Description As Operations Administrator you will directly impact the growth and success of the compa...
  • 4/16/2024 12:00:00 AM

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Trust Operations Administrator
  • Wintrust Financial
  • Chicago, IL
  • Wintrust Wealth Management serves the financial needs of private clients, including high net worth individuals, business...
  • 4/16/2024 12:00:00 AM

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Operations Administrator
  • Construction Realty Safety Group (CR Safety)
  • New York, NY
  • Position Overview: The Operations Manager is responsible for overseeing and optimizing various operational activities wi...
  • 4/14/2024 12:00:00 AM

New York is a state in the Northeastern United States. New York was one of the original thirteen colonies that formed the United States. New York covers 54,555 square miles (141,300 km2) and ranks as the 27th largest state by size.[3] The highest elevation in New York is Mount Marcy in the Adirondacks, at 5,344 feet (1,629 meters) above sea level; while the state's lowest point is at sea level, on the Atlantic Ocean. In contrast with New York City's urban landscape, the vast majority of the state's geographic area is dominated by meadows, forests, rivers, farms, mountains, and lakes. Most of...
Source: Wikipedia (as of 04/17/2019). Read more from Wikipedia
Income Estimation for Credit Card Operations Clerk jobs
$39,690 to $50,090

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